Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Guests will return when the effort expended to create memorable complete dining experiences is front and center. The goal of every restaurant and every chef is to create memorable experiences for the guest.

Front of House 474

Front of House Customer Experience Dine-in Workshop 474

Culinary Cues

AUGUST 4, 2022

People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?” Well then – what will?

Front of House 432

Front of House Back of House Coaching Customer Service 432

Culinary Cues

MAY 23, 2021

At the same time, many of those restaurant employees – front and back of the house, were taking their time trying to decide if it made sense to return to an industry that was unpredictable, low paying, void of reasonable benefit plans, and now a target for customer anger and angst as servers suddenly became covid policemen.

Guest Recovery 450

Guest Recovery Front of House Employee Relations Food Truck 450

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 96

Front of House Back of House FOH BOH 96

Culinary Cues

MARCH 26, 2022

You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. How hard can it be – right? Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them.

Cash Management 464

Cash Management Social Media Restaurant Law Communication 464

Culinary Cues

MAY 15, 2021

When the economy was weak then restaurants were in the driver’s seat – more applicants than jobs available led to a competent workforce that was underpaid and overworked. The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

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Seating Email Marketing Marketing SEO 221

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Ironically, there is always room to be great and there is plenty of room to be mediocre. Plain and simple.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Culinary Cues

SEPTEMBER 4, 2020

They say that hindsight is 2020 – that being so, there is plenty for us to reflect on and determine how we might have done things differently. The fact is, we can’t go back, but we can look forward. At this point we are all hoping that 2020 will just fade from our memories. It’s history, as they say, but history is important.

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2020 Back of House Front of House Food Order 379

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

JULY 8, 2020

Here’s where to avoid them As summer creeps into full swing and cities across America do the dance of easing, and then reinstating, COVID-19 restrictions, people are clamoring to be someplace — anyplace — besides their own homes. Now more than ever, then, this is the time to visit some of America’s lesser-known national parks.

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Front of House Travel Dine-in Seating 313

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. By shortening their time in the restaurant, you can seat more tables on even your busiest nights without making guests feel rushed out the door. What is a Mobile POS?

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POS Blog Mobile Ordering Front of House 117

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. For the first time in a long time – good cook’s are in the driver’s seat. In the current work environment in the U.S. Everyone complains about it, but a few are beginning to realize that there is an antidote.

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Front of House Point of Sale Healthcare Back of House 271

Clover - Restaurants

JUNE 30, 2025

In this blog post, we will explore the key restaurant technologies you can integrate into your hospitality business, including Checkless Payments, Floor Cues, and handheld point-of-sale (POS) systems, to transform your operations and boost your bottom line. Some benefits to Checkless Payments include: Branded pre-dining experience.

Hospitality 52

Hospitality Technology FOH Front of House 52

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. Real-time communication of large party seating prevents kitchen overwhelm.

Waste 52

Waste Front of House Operations Back of House 52

Focus POS

MARCH 2, 2023

Not just your front-of-house process, but a good POS software solution will also help your kitchen run more smoothly as well. In the back of the house your kitchen staff can utilize the KDS to properly organize their cooking times so the entire meal hits the table at the same time.

POS 78

POS Dietary Restrictions Front of House Back of House 78

Focus POS

JANUARY 17, 2023

Implement the right restaurant software solutions to help improve your business’ front end safety standards and provide your staff with technology to help them throughout their shift. December to February is considered the peak of flu season , and in a post-pandemic world, people are doing everything they can to avoid getting sick.

Seasonal Menu 78

Seasonal Menu Front of House Online Ordering Mobile Ordering 78

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Restaurant Reopening Requirements.

Back of House 148

Back of House Front of House Food Supply Coaching 148

360Training

DECEMBER 11, 2019

If you’re interested in a career in the restaurant industry, but don’t know where to start, this blog post is for you. We’ll start our list with the employees at the front of the house. Now let’s move into the back of the house, otherwise known as the kitchen.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. We’ve got a few tips from the workforce management front office here at Fourth. Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. User Network. Social Media.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

QSR Automations

AUGUST 8, 2024

For restaurant operators, the ability to predict and manage busy periods, prioritize high-value guests, and ensure seamless coordination between the front and back of house can make the difference between an okay night and a great one. Ready to step into the future of smarter seating?

Seating 52

Seating Front of House Back of House Social Media 52

Clover - Restaurants

SEPTEMBER 4, 2024

Simply pick a popular service period and count the number of parties seated during that time. Number of parties seated ÷ number of tables = table turnover rate (TTR) For example, if you have 20 tables and seat 50 parties, divide 50 by 20. Parties seated ÷ tables = TTR 50 ÷ 20 = 2.5

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Restaurant365

JULY 24, 2020

The focus of this blog post is to help existing restaurants launch their own ghost kitchens. Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. What is a ghost kitchen? How a ghost kitchen works. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

MAY 15, 2020

Some of your inventory ordering questions are answered in a recent blog post. As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Clicks

SEPTEMBER 16, 2021

Sushi Bar FortyFive Degrees Blue Sushi Sake Grill Sushi Club Watami Sushi All-You-Can-Eat Sakura Mikado Asaka Japanese Restaurant Mori Sushi Sushi Boss Ichiban Sushi Bar & Sammy’s Asian Cuisine Kasai Sushi Bar & Kitchen Wasabi on 82nd Sushi House Tegry Bistro Ocean World Sushi Watami. They serve up the freshest ingredients.

Online Ordering 133

Online Ordering Back of House Front of House Fine Dining 133

Restaurant Clicks

DECEMBER 9, 2021

Noodle Pudding Henry’s End Colonie Table 87 Chez Moi Boutros Dellarocco’s Heights Falafel The River Café River Deli Bohemien Bar Saketumi Asian Bistro Henry Public two8two Bar & Burger Clark’s Grand Canyon Henry Street Ale House. Find abundant cherry blossom trees blooming in the spring. Noodle Pudding. Henry’s End.

Online Ordering 138

Online Ordering Front of House Café Reservations 138

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). In this blog post, Part 1 of 2, we will dive into the metrics you should be examining with your FOH’s profitability. Restaurant KPIs impacting a profitable front of house.

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FOH BOH Front of House Back of House 78

Bingage

APRIL 28, 2020

E) Also, starting a dark kitchen eliminate front-line operational and in-house seating arrangement cost as well as managed by less staff. Bn by 2023. Cloud Kitchens take customers orders either online or by telephone. They primarily rely on online food aggregators such as Swiggy, Zomato, or online website or app.

Kitchen Safety 89

Kitchen Safety Front of House Online Ordering Food Safety 89

Restaurant365

JUNE 17, 2022

If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. ” Back of the house finally gets its due. Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

KaTom

MAY 4, 2020

Front of House. Back of House. How to Reopen a Restaurant After a Coronavirus Shutdown. As areas across America slowly establish a new normal, restaurant owners are working to figure out how they can protect the health and safety of their employees and customers. That document includes an entire section of restaurant guidelines.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

QSR Automations

SEPTEMBER 12, 2024

Enter ConnectSmart® Host , the game-changer that’s revamping how host stand management and how restaurants manage their front of house. Smart table matching: The system helps match party sizes to appropriate tables, maximizing your seating efficiency. A simple text will let them know when their table is ready.

Front of House 52

Front of House Social Media Customer Experience Customer Service 52

Restaurant365

OCTOBER 8, 2021

There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

QSR Automations

APRIL 17, 2024

ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Technology 52

Technology Front of House Back of House Social Media 52

Restaurant365

APRIL 8, 2021

However, on the restaurant end, there is no storefront, usually no possibility of walk-in business, and no front-of-house staff interacting in person with customers. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online.

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Marketing Social Media Loyalty Program Food Truck 78