Modern Restaurant Management

OCTOBER 19, 2022

When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement. That’s great for visibility and web traffic, but what about when a restaurant is looking to drive conversions (clicking to make an online delivery order, for example) or good old fashioned foot traffic?

SEO 190

SEO Social Media Website Management Online Ordering 190

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Social Kitchen & Craft Bar: Giving Back to the Community.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. Showcase new product offerings.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. Prioritize Digital Experiences. For some customers, digital touchpoints may be the only ones they have with your brand.

Loyalty Program 204

Loyalty Program Mobile Ordering Customer Experience Online Ordering 204

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It also saves time and improves the overall dining experience. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 229

Customer Service 2020 Social Media Mobile Ordering 229

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. By learning from others' experiences, you too can be successful. Walchef, founder of Cali BBQ and Cali BBQ Media. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Mad Mobile

JANUARY 23, 2024

To successfully future-proof their retail strategies, retail businesses must consider evolving customer needs, market trends, and new technologies – such as AI, IoT, and virtual reality. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Donations of all sizes are welcome and appreciated.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can promote your offerings with a website, email newsletters, and social media.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Restaurant Engine

DECEMBER 23, 2020

1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Restaurant Engine

OCTOBER 28, 2020

It’s the central hub for all your food truck marketing, and not only does your food truck website need to be mobile friendly, it also must be user friendly and provide all the necessary information. When you put Google Maps on your website, your customers can find your food truck easily. Second, it must be mobile-friendly.

Food Truck 78

Food Truck Social Media Food Mobile Ordering 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Promote user-generated content (UGC).

Marketing 88

Marketing Social Media SEO Email Marketing 88

Restaurant Engine

FEBRUARY 10, 2021

Today’s digital arena is focused on interesting, catchy, and unique videos that draw customers in. Your chef is responsible for your incredible menu, and your current and potential customers want to learn more about your chef. Customer reviews can drive an exponential amount of business to your restaurant. tweet this).

Social Media 114

Social Media Kitchen Safety Email Marketing Online Ordering 114

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Restaurant Engine

JANUARY 27, 2021

In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. Conversely, if you’re catering to a more social crowd who likes to linger, you can cater your lunch specials to draw in these new patrons who have more time to spend. Use Mobile Ads.

Specials 116

Specials Mobile Ordering Catering Social Media 116

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. From there, create a website , logo, vehicle wrap design, social media assets and clothing design for you and your employees. At the minimum, your website needs to be mobile friendly. It should be easy to pronounce and remember.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Restaurant Engine

JUNE 10, 2020

Like all social media platforms, Instagram is free to use, unless you decide it’s time to advertise on the platform. All you’ve spent is your time, if you are doing the posting, or what you’d pay a social media manager. 2: Hashtags Help Garner New Customers. 3: Geotags Gain Local Customers.

Social Media 99

Social Media Influencer Website Management Email Marketing 99

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Restaurant Engine

SEPTEMBER 23, 2020

Require customers to provide their email address or cell phone number to sign up. During the COVID-19 pandemic, and for the foreseeable future, your restaurant customers want delivery options. Your diners want convenience, and they want to be safe while ordering food from your restaurant. Concentrate on Social Media.

2020 94

2020 Marketing Email Marketing Social Media 94

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. From there, create a website , logo, vehicle wrap design, social media assets and clothing design for you and your employees. At the minimum, your website needs to be mobile friendly. It should be easy to pronounce and remember.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92

Lavu

DECEMBER 6, 2019

Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Set up a digital menu online through an integrated app and serve customers faster while increasing sales and decreasing wait times. Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Open for Business

NOVEMBER 21, 2022

This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. This scheduling software is user-friendly, mobile, and cloud based. This tool helps you manage a restaurant’s inventory, ordering, and invoicing on the go. Agorapulse. Try Buffer or Hootsuite as well.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. Hospitality marketing is the process of promoting your business, products, and services with customer needs and satisfaction in mind. 2) Focus On Local Customers. 3) Offer A Personalized Experience.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Restaurant Engine

NOVEMBER 11, 2020

According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. tweet this).

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

iTab POS

NOVEMBER 11, 2018

The Importance of Social Media Technology and Imagery in Food Businesses. According to new research, people have started to look at purchases differently, with them valuing experience more than the physical products themselves. This is the rise of the “experience economy.” 2) Picturesque interior.

Technology 45

Technology Social Media Food Customer Experience 45

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. You also want to make sure your kitchen is large enough to handle any size of catering order. And do you have space to put orders before they are delivered or picked up? Many of your larger catering orders will expect you to deliver the food. Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. Visits at P.M. People want printed menus. Top Restaurant Brands.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Before you can give customers what they want, you need to know what they don’t want. Program did not offer rewards the customer was interested in.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52