7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Chances are, it's balancing the scheduling requests of dozens of employees each week. Operations This is the catch-all of all restaurant manager responsibilities. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

JUNE 30, 2021

In a perfect world, you’ve already updated your employee wage rates, but if we’ve learned anything about the last year, nothing is perfect. HotSchedules will never actually change the rate assignment to the employee, so be sure managers or your HR team are updating the employee records. Related Posts.

2021 88

2021 Employee Relations Retail Hotels 88

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

DECEMBER 30, 2020

Restaurants that have customer lists can and should offer email communications (i.e., This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business. Existing Customer Engagement is Critical.

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 142

Management Management Employee Relations Communication 142

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Throughout this transition, Logan credits his staff for helping to keep things productive and adapting to a new menu, a new operating model, and a new normal in the world at large. “My They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

JULY 26, 2021

Managers need to understand which employees have scheduled overtime as well as the extra associated costs for each day and week. Managers need to review actual employee hours plus how much is scheduled, then the date and time that the overtime could potentially start. Understaffing can lead to employee burnout. Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Restaurant365

DECEMBER 20, 2021

As a restaurant finance or accounting leader, you and your team can play a unique role in supporting your operations team. While both areas may be executed through the operations team, revenue and expenses can be optimized with help from thoughtful and thorough financial analysis. Working with operations to set a prime cost goal.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Sling

DECEMBER 10, 2023

Unlike, say, mowing lawns, owning and operating a successful bakery takes a lot of knowledge, experience, and skill. Note how the business manages its employees , markets its products, provides customer service , and develops its business model. You may even discover that operating a bakery isn’t for you. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? Send customers special offers, communicate directly, and keep them up to date. Keep temperatures together —this may mean many bags or even packaging burgers separate from toppings For even more tips and tricks for takeout packaging, check out the MrTakeoutBags blog.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. This temporary “re-classification” does not apply to employees either laid off or put on furlough. Related Posts.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Bingage

JUNE 4, 2020

Restaurant owners are looking forward to resuming operations following guidelines by the government and health department. Related Read – How to Provide Online Food Delivery During COVID-19? How will you manage operations after reopening? Related Read – How COVID-19 Will Change Consumer Eating Out Habits?

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). We all know that the outbreak of COVID-19 and its effects will impact all businesses, including the hard-working owners, farmers, operators, online delivery services, staff, and simply on everyone in the food industry.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers. How a ghost kitchen works.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Related Posts.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting where your potential employees are searching. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

SEPTEMBER 16, 2020

Promoting the air in your restaurant is as a force to clean and disinfect, instead of something to be feared, is a strategy that all restaurant operators should aggressively approach and promote to their patrons. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. Hiring restaurant employees and retaining them is no longer just an issue for the HR team. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Hot Schedules

SEPTEMBER 14, 2020

A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business. Related Posts. The recent employee tax deferral, IRS Notice 2020-65, seems like a good deal, right? b3lineicon|b3icon-tag|?|Tag.

Hospitality 78

Hospitality Management Management Employee Relations 78

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Hot Schedules

JUNE 17, 2020

A s the world grapples with COVID-19, operators are working tirelessly to reopen their restaurants while ensuring the safety of their team members and guests. As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. Related Posts.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

Hot Schedules

NOVEMBER 20, 2019

The 2019 Spark conference, presented by HotSchedules and Fourth, brought restaurant industry leaders together to address challenges facing operators today. T he restaurant industry is facing a set of daunting challenges that force restaurateurs to rethink their operations. Foster a Strong Culture to Connect with Employees.

2019 103

2019 Hospitality Employee Relations Leadership 103

Hot Schedules

NOVEMBER 10, 2020

Employee Contact Data – Make sure you have clean data going into the end of the year. Also, make sure that you have removed any terminated employees and ensure that they don’t have any outstanding balances for garnishments, vacation, or sick time. Did you have 50 or more full-time employees on your payroll in the previous year?

Insurance 78

Insurance Employee Relations Restaurant Law 2021 78

Future Food

FEBRUARY 25, 2020

The everyday trading lesson is for restauranteurs and F&B operators to boost the sustainability of the business with active, customised and well communicated promotions, offers and experiences, expanding the target market base to create a more sustainable revenue base. Image via News.qq).

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

APRIL 10, 2020

Whether you are closed temporarily or are adapting to off-premise dining options, operators may have some time on their hands and staff that they may want to put to work – especially if you are expecting to receive Paycheck Protection funds soon. Top Ten Restaurant Task List. Make the most of your time during COVID-19 closures.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Hot Schedules

MAY 25, 2021

My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. Favourite part of working with Fourth: As a newly hired employee, what motivated me to join and still keeps me excited is: Working on one of the biggest and most complex products within Fourth’s portfolio.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. 1) More predictable digital sales will enable operational efficiency. AI and ML improve the efficiency of many operations.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Restaurant365

MAY 7, 2021

Many employers were already making their own choices about how to provide paid leave for restaurant employees getting vaccinated or those who are recovering from any possible side effects. ” If your business has fewer than 500 employees, you are an eligible employer. Earn tax credits for providing COVID-19 vaccination paid leave.

Employee Relations 78

Employee Relations Restaurant Law 2021 Hiring 78

Hot Schedules

MARCH 26, 2020

As operators deal with unprecedented challenges, we are heartened by all of their creative efforts to generate revenue while serving local communities. The news is full of inspiring stories of operators making the best of a bad situation. Communicate. Managing Inventory in the Days of COVID-19. Minimize minimums.

Inventory 97

Inventory Management Management Social Media 97