Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Among delivery apps, DoorDash is the clear favorite.

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Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

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Reservations 2025 Marketing Loyalty Program 488

Restaurant Business

JULY 1, 2025

He was also CEO of its parent company, Front Burner Brands, from 1985 until this past October. He was also CEO of its parent company, Front Burner Brands, from 1985 until this past October. He has held various franchise and operations leadership roles. He has held various franchise and operations leadership roles.

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Leadership Franchising Franchise Fast Casual 161

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. "Restaurants and bars with outdoor spaces will have the greatest chance of surviving a coronavirus downturn this year and for the rest, they may have to pivot to Plan B," said Robert R.

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Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 27, 2020

Our leadership team quickly realized if we wanted our staff to trust us during such an uncertain situation, we had to increase our transparency. On March 3, Columbus canceled the Arnold Sports Festival, one of the largest events of the year for the city. Stories like ours played out in restaurants across the country over the next few weeks.

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Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox " "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox

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Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

SEPTEMBER 14, 2019

There is so much to learn about food, service, operating a business, people and traditions, and leadership. It might be an in-service training session, a one-on-one demonstration to a young cook, a pre-meal session with front-of-the-house, or even a simple “words of wisdom” post on the employee bulletin board. HAVE A PLAN.

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Front of House Communication Back of House Reference 322

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

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Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

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Mobile Ordering Front of House Customer Experience Back of House 348

EATER

JUNE 9, 2021

The pins were initially designed to represent the restaurant’s COVID safety checklist; but in March, when California hospitality workers became eligible for vaccination, Bililies and the senior leadership team at Souvla had the idea to make the pin a limited-edition run and offer it to staff as they got their vaccines.

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Front of House Merchandise Back of House Point of Sale 284

7 Shifts

FEBRUARY 7, 2024

It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive.

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Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

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Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 471

EATER

JULY 1, 2021

With very little warning, New York and Pennsylvania have rolled back mandates that made it possible for restaurants and bars to survive the pandemic. In Pennsylvania, to-go liquor laws were rolled back on June 15 without notice, following the Republican-controlled state House and Senate’s move to limit Pennsylvania Gov.

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Restaurant Law Government Back of House Email Marketing 246

EATER

SEPTEMBER 1, 2020

Keba Konte: The industry still lacks Black leadership at the highest levels. At a Peet’s, at a Starbucks, and even some of these other third-wave roasteries and companies, you’ll see more and more Black and brown baristas: The front line almost feels like it’s getting a little bit more integrated.

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Front of House Leadership Hiring Back of House 266

7 Shifts

OCTOBER 2, 2019

This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management.

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Management Management Communication Back of House 285

7 Shifts

APRIL 21, 2023

In that leadership position, he created classes for managers on skills like leadership and cost control. With experience in the front and back of the house, Kam Talebi has walked a mile in both shoes. What comes to mind when you think of success in the restaurant industry? Maybe you realized hospitality is your passion.

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Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

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Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

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Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Tampa: Up to 50 locations.

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Franchise Franchising Catering Online Ordering 414

EATER

MAY 16, 2023

I worked back of house at Boulettes Larder and Michael Mina , then went to front of house at Saison. During the school year, I worked at Spoke Wine Bar. Olszewski founded Nomadica , a collection of canned wines, as a response to this issue and to offer an alternative to the unsustainable packaging of traditional wine.

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Sustainability Back of House Front of House Agriculture 239

Modern Restaurant Management

FEBRUARY 21, 2020

Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. Sushi Maki Ocean Tempura.

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Brewery Design Food Supply Equipment 348

Clover - Restaurants

JUNE 6, 2024

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Decide what restaurant leadership roles you need Do you need a refreshed bar program?

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Leadership Front of House Back of House Cash Management 52

Society Insurance

NOVEMBER 15, 2022

As a bar or restaurant owner, you know that your night isn’t over when the last customer leaves. When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces.

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Front of House Food Safety Cash Management Back of House 97

Embrace the Suck

APRIL 18, 2022

You’re a pizza shop, a tapas bar, a gastropub. We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. Here’s where restaurant owners get off track. They focus on the wrong things. What are some of the wrong things? Sales is a vanity metric. Wanna buy a taco?”

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Social Media Recruiting Online Ordering Point of Sale 221

Restaurant Clicks

DECEMBER 3, 2021

Watawa Sushi Bai Sushi Aji Sushi House Sushi Yasaka Kondo Pink Nori JJ’s Fusion Nobu fifty Seven Sushi Yasuda HAMA Hatsuhana Sakura Sake Kawa Koyo Mochiron Izakaya Suzuki Shokudo Moriyan Ramen & Curry. Like sushi bars in Japan, Bai Sushi has a long sushi bar where patrons watch sushi chefs prepare their meals in real-time.

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Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Restaurant Clicks

DECEMBER 6, 2021

The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. Located in the West Sahara neighborhood of Las Vegas , a block from the giant Garden Center, La Strega is a coastal Italian restaurant and cocktail bar run by chef and partner Gina Marinelli. The Black Sheep.

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Fine Dining Reservations Hotels Seasonal Menu 147

Restaurant Clicks

NOVEMBER 26, 2021

Whether you’re at a bar, restaurant, music venue, street corner, or even the airport, you’ll see a live musical performance. Meaning “house” in Japanese, Uchi is a fitting name for this world-class traditional Japanese restaurant located in an old South Austin house blocks away from Austin’s famous Zilker Park.

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Fine Dining Online Ordering Reservations Front of House 129

Notch

MAY 7, 2019

Running a bar is not for the faint-hearted. According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today. Can you even afford to open a bar? You will need to know a lot about drinks.

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Bar License Back of House Hiring 64

Restaurant365

JUNE 17, 2022

If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. “After giving 15 minutes of their time back to customers and staff members in the traditional restaurant business, we are now also offering this to bars, food courts, fast food restaurants and festivals. .

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Technology Front of House Back of House Mobile Ordering 78

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like?

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Front of House Tip Distribution Kitchen Safety Customer Service 78