7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Actively recruiting talent must be a top priority when hiring in the coming year! Think people are lazy? Probably not.

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. The kitchen is backed up so your customers have to wait a long time for food and take it out on you.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Open for Business

MAY 11, 2023

Restaurants rely on a diverse and inclusive workforce, especially in the back of the house, where many kitchens are powered by immigrants and people of color. Restaurants rely on a diverse and inclusive workforce, especially in the back of the house, where many kitchens are powered by immigrants and people of color.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With restrictions easing, customers are excitedly returning to their favorite restaurants.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. Dining room procedures. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Cheetah

JUNE 25, 2021

Before COVID, workers would perform countless insignificant, back-breaking tasks, while restaurants would spend outrageous sums on payrolls that did not contribute to their bottom line. Benefits, second only to salary, substantially contribute to employee retention and recruitment. The problem is not just with hiring. Hire less people.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

SEPTEMBER 27, 2021

Restaurants are struggling to hire, attract, recruit, and retain employees. While there are various job sites, ad placements, and recruiters for the industry, many restaurants are also examining their own online presence. How can hospitality technology help address today’s restaurant hiring challenges? Design your online presence.

Hiring 78

Hiring Technology Recruiting Website Management 78

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. Finally, there is also the cost of training new employees and a period of lost productivity as they learn their responsibilities.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Hot Schedules

FEBRUARY 23, 2022

Rushing back mourning employees only contributes to lost productivity and burnout, and once that happens, quitting becomes only a formality. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch. b3lineicon|b3icon-list-add|?|List

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. Spoonfed – Set up Short Training & Operations Content In Your Venue, to Run Every Day.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. Successful restaurant owners and operators don’t just provide great food. Human resources and payroll overview.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

Management 52

Management Management FOH BOH 52

Restaurant365

JANUARY 7, 2020

Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 60

Management Management Front of House Back of House 60

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Accurately tracking this data allows you to understand what areas of your restaurant operations need improvements, as well as where you can add more profit back to your bottom line. Read Part 1 here ).

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The COVID-19 pandemic has hit the restaurant industry hard.

Operations 52

Operations Management Management Front of House 52

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. Successful restaurant owners and operators don’t just provide great food. Human resources and payroll overview.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

AUGUST 5, 2022

Your establishment will require a manager, shift supervisors, and back-of-house personnel such as kitchen staff, waiters, sous chefs, and washers. Your establishment will require a manager, shift supervisors, and back-of-house personnel such as kitchen staff, waiters, sous chefs, and washers. One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This documentation should be available for all to see in an employee handbook or posted in the back-of-house, so people can refer back to it if there is a clash of opinions regarding obligations.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

The Restaurant Times

NOVEMBER 25, 2021

The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. Retain Your Restaurant Staff With These Techniques. Create A Team .

Healthcare 52

Healthcare Insurance Front of House Back of House 52

EATER

FEBRUARY 16, 2024

. | Slim Aarons / Getty Images Across the Alps, sleepy ski towns are recapturing past golden eras, offering winter visitors the chance to step back in time while enjoying modern culinary hot spots Over the years, the Alpine ski scene has condensed into a handful of uber-popular resorts: Ischgl in Austria, St.

Hotels 71

Hotels Back of House Seasonal Menu Fine Dining 71

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Restaurant365

FEBRUARY 4, 2021

Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. California, for example, has the highest minimum wage at $14.00, but this only applies to businesses with 26 or more employees. Washington state has the highest minimum wage for all employers at $13.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Restaurant365

MAY 30, 2022

After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Thousands of buzzing attendees were on hand to eat, learn, and share their recent challenges and the creative ways they overcame them. . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

EATER

JULY 8, 2020

When COVID-19 closed New York City schools, Tony Hillery grew troubled about the fact that food and housing-insecure children were largely relying on pre-packaged meals for sustenance. if I come and buy 500 meals, will you bring back your entire kitchen staff?’ Johnson — and I said, ‘J.J., And he said, ‘Absolutely.’ I raise the money.

Food 102

Food Social Media Fast Casual Back of House 102

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY 2: Onboard & Train Your Seasonal Staff. Without proper training and engagement opportunities, your seasonal staff can keep sales in the minor leagues. Train and prepare staff to serve guests in a high-speed, high-volume environment.

Hiring 147

Hiring Training Mobile Ordering Coaching 147