Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. What Is Restaurant Operations Management? Efficiently run a restaurant, craft seamless experiences, and watch growth unfold.

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

It covers everything from managing the team and overseeing how meals are prepared and served, to making sure the place meets health and safety rules, keeping an eye on the money and supplies, and thinking of ways to make the experience better for customers and help the business grow. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Lastly, food cost should always be a consideration when making menu changes. This helps make sure each item is selling at a higher margin than before.

Front of House 212

Front of House Inventory Food Safety Social Media 212

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. They are confident people want to go back to dining out and not be reminded of COVID-19.

Front of House 154

Front of House Back of House Seating Design 154

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Deliverect

APRIL 20, 2020

Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. Recent consumer surveys show that 67% of US consumers will be very cautious about dining in a restaurant once they reopen, and 12% claim they may never go back to dining in at all.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Apicbase

DECEMBER 8, 2022

Keep reading to discover what else restaurateurs, dark kitchens and (virtual) food brands can expect in the coming year (and beyond). 1 In-house Dining Is Back, But Not As It Was. Additionally, hygiene and food safety standards are still very much on people’s minds (as they should be!), Value for money is key.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

Kitchen Safety 136

Kitchen Safety Social Media Cash Management Back of House 136

Transact

DECEMBER 18, 2019

Digitized Back-of-House Operations. This technology might be invisible to the average diner, but kitchen technology will have the most impact on their experience, especially in the areas of quality and safety. . 2020 is just around the corner and it’s an exciting time to be in the business! Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Aaron Allen & Associates

JULY 29, 2022

Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% Restaurant robotics is a term that is used to describe the use of technology in restaurants to automate certain tasks. How Robots Are Changing the Restaurant Landscape. and food at 5%).

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Apicbase

MAY 12, 2023

They need to maintain consistency, provide excellent customer experience and optimise performance across a growing number of locations. Meanwhile, the market is changing at lightning speed. Some business leaders navigate those challenges noticeably better than others. What are they doing differently? It’s called operation excellence.

Operations 52

Operations Back of House Sustainability Front of House 52

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

APRIL 14, 2020

" In an effort to help franchisees overcome the business challenges caused by the COVID-19 crisis, Huddle House has announced a program of relief measures being temporarily offered to franchisees to support the system head-on during this crisis. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Deliverect

APRIL 1, 2020

Best safety practices for delivery. - The best thing you can do here is to close your packaging using a tamper-proof seal , strip or band, so your customer can rest assured that no one has been in contact with their meal after it left the kitchen. Try to avoid contact with the delivery couriers as much as possible.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

SEPTEMBER 8, 2021

Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. Virtual Reality (VR). Virtual Reality (VR).

Technology 52

Technology Back of House Kitchen Safety Customer Experience 52

The Restaurant Times

SEPTEMBER 1, 2021

Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. ” – Ashish Tulsian.

Technology 52

Technology Front of House Back of House Kitchen Safety 52

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Open for Business

MAY 19, 2023

But the latest advances offer solutions for back of house too. Digital kitchen display systems could make paper tickets obsolete. QR codes are here to stay QR code menus began as a pandemic safety measure. Still, staying on top of what’s new can help your restaurant stand out from the pack.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Future Food

NOVEMBER 16, 2020

Rocketing sales in kitchen appliances plus wine & beer deliveries confirmed ‘hometainment” has risen to a new level. Dark kitchens offer rent and sales opportunities, but a lot of work needs to be done on delivery and presentation standards before it can be considered a true dining experience. Francis Loughran – MD. What’s Changed?

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Kounta

JANUARY 9, 2020

Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. Consumers are growing increasingly conscious of sustainability. But what’s in store for the industry in 2020?

Hospitality 98

Hospitality Cash Management Influencer POS 98

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. In the kitchen, there is a hierarchy. In the back of the house, dishwashers, bussers, and cooks are often paid the minimum wage, while in the front of the house, in most U.S.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. The robotic kitchen runs on batteries instead of a diesel generator. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

The Restaurant Times

OCTOBER 29, 2020

Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

EATER

MAY 11, 2021

And getting it back open again, keeping in mind the different requirements and interest in food halls, fine dining, events, retail, and bars, is its own unique challenge. He launched 10 ghost kitchen operations to extend his delivery zone to new cities and regions, expanded his takeout menu, and has a large product line.

Fine Dining 101

Fine Dining Back of House Travel Kitchen Safety 101

The Restaurant Times

JANUARY 11, 2022

Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards. The only path ahead is to let go of something that has been holding you back. If this was considered a race to return to normalcy, it is far from finished, and we don ’ t yet have a winner.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

EATER

FEBRUARY 25, 2022

Set in 9,000 miles of pristine parkland, the restaurants of the Canadian Rockies reflect abundant natural resources like wild elk, Saskatoon berries, and fresh trout The Canadian Rockies take everything up a notch. Over the course of 1,000 miles from the U.S.-Canada

Hotels 97

Hotels Front of House Seasonal Menu Fine Dining 97

EATER

FEBRUARY 24, 2021

Interest in gardening — in backyards and community gardens and on kitchen windowsills — skyrocketed last March. Shutterstock. Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. Now, a year later, the interest persists.

Online Ordering 109

Online Ordering Food Order Front of House Food Safety 109

Aaron Allen & Associates

APRIL 2, 2021

The same way fixer-uppers can improve the value of a beat-up house, it’s often the case that industry experts can actually fix the foundation of a business (in a way that is not obvious even to the most seasoned investment bankers). Acquisitions typically drive one-fourth of restaurant industry growth. Proprietary Deal Flow.

Food Truck 59

Food Truck Fast Casual Technology Back of House 59

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180