Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. As of this article’s publication, more than 20 U.S. Takeout bags.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

APRIL 14, 2020

As part of its ongoing coronavirus relief efforts, Cox Media , the advertising division of Cox Communications, is offering local restaurants free television advertising to assure patrons that they remain open for takeout and delivery services and share new hours of operation. “It is unbelievable how quickly things can change.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Culinary Cues

FEBRUARY 22, 2021

Safety and convenience are first and foremost in consumer’s minds. [] PROVIDE A FORUM FOR CONVERSATION: The heart and soul of many communities is a place where conversation flows freely – a place where opinions reign and where judgment of others is set aside in favor of a free flow of ideas. I know what you are thinking – WHAT!!!!

2022 480

2022 Food Truck Front of House Point of Sale 480

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. For more information, visit: sba.gov/paycheckprotection.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Social media login for easy access.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. An issue that may arise from this in 2024 is data privacy. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

APRIL 8, 2021

People were afraid to be at work, but they were also afraid they would lose their jobs, because there was a lot of media attention around places closing and layoffs.” The downtown Dallas restaurant was consistently listed as one of the best in the city, but suddenly, fears about an emerging pandemic were keeping folks home. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 20, 2020

This edition of MRM News Bites features ezCater, S?mrus, mrus, Audible, 7shifts and SevenRooms, Checkers & Rally’s, Subway, Chipotle, Napa Seafood Foundation, Igloo, Bringg and Karbach Brewing Co. Feed the Front Line. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 12, 2024

Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience. The report, which surveyed 127 restaurant executives across the U.S. The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. 73 percent said social distanced tables. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

SEPTEMBER 3, 2020

No matter how diligent I was about pulling up my mask when the waiter came, or how carefully we we repositioned our chairs so our backs were to other diners, all at least 10 feet away, or how well we tipped, we were still eating out during a pandemic. PhaiApirom /Shutterstock. These days, that’s a shamable offense.

Social Media 313

Social Media Back of House Outdoor Dine-in 313

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers. In fact, the data just came out on November 30) that all marketers (not just restaurants) have been forced to shift their media spend to digital. Here are their responses. Click here for part two.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 26, 2021

With a portfolio that already includes brands like Applebee’s®, Panera Bread®, Taco Bell® and Arby’s®, the newly acquired Pizza Hut and Wendy’s restaurants will further Flynn’s goal of diversification. billion in sales and employing 73,000 people in 44 states. KFC’s Generosity.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

MAY 12, 2020

" "It's going to be a long road back to normal," said Steven Hall. "Even In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. His vendor connections and negotiating clout will help reduce ordering costs while maintaining the highest quality product.

Management 150

Management Management Front of House Back of House 150

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

MAY 28, 2020

Now, Tate is staying in a spare room at his mom’s house in Philadelphia. With multicourse dinners out of the question during the coronavirus pandemic, he’s cooking in her kitchen, posting a menu on his Instagram , and selling dishes to the public for $10 to $12 each. Leigh-Ann Martin chats with guests at one of her pop-up dinners.

Front of House 256

Front of House Kitchen Safety Events Dine-in 256

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. When your pizza stands out, it enhances your entire operation and keeps customers coming back for more. And we’re not talking about sausage and mushrooms.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Heads North. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Open for Business

OCTOBER 15, 2024

For instance, set up a mock kitchen line and have managers work together to prepare and plate a multi-course meal within a tight timeframe, encouraging communication and quick thinking. Health and safety Go over food safety regulations and proper handling procedures. This will help you avoid purchasing more than you need.

Training 60

Training Management Management Loyalty Program 60

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards.

Management 284

Management Management 2019 Employee Relations 284