Culinary Cues

MAY 28, 2022

These unplanned tattoos are a rite of passage, our report cards that help to define when we have passed the test of time in front of the range. The most important room in a home is the kitchen. This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.

Front of House 397

Front of House Back of House Seating Food Truck 397

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

7 Shifts

MARCH 23, 2022

In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. The restaurant industry has.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 185

Front of House Back of House Small Business Technology 185

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. Recommended Reading: Data-Backed Ways to Engage Employees and Reduce Restaurant Turnover. You would think something as second nature to people as communication would be easy to manage in the workplace. Table of Contents.

Communication 430

Communication Management Management Front of House 430

Embrace the Suck

FEBRUARY 16, 2023

The pace of service in a busy restaurant can lead to interactions that are curt — to say the least — but larger issues can arise as well. Do I show appreciation, often, in ways both big and small? Every great team experiences tension. Are you noticing your restaurant team is arguing? Is your employee turnover rate going up?

Front of House 292

Front of House Back of House Communication Hiring 292

7 Shifts

FEBRUARY 21, 2023

Guests pay for good service, and if employees have low morale or motivation, the business will suffer. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” One of the biggest issues facing restaurants in 2023 is finding and keeping good talent.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 190

Management Management Coaching Front of House 190

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

FEBRUARY 8, 2024

Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day. A regular commercial cleaning service might be all that is needed if you have a small restaurant with less foot traffic, small walls, and shorter ceilings. Ask for references.

Specials 196

Specials Operations Hiring Front of House 196

Modern Restaurant Management

JANUARY 13, 2023

To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Demand for Dining Out Isn’t Going Anywhere.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. You need to keep your operations running smoothly – also so you stay in business.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

MARCH 30, 2021

This will enable operators to establish non-traditional gratuity pools that can now be used to create higher wages for back-house staff such as line cooks, dishwashers and janitorial without increasing their operational labor spend. .” An answer lies in the world of workforce optimization.

Tip Distribution 208

Tip Distribution Front of House Technology Back of House 208

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers.

Customer Service 110

Customer Service Front of House Communication Kitchen Safety 110

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. ’ Just having this van parked out front drove that sale.”

Marketing 197

Marketing Front of House Back of House Food Truck 197

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

JANUARY 11, 2021

As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. That tool is back office software for restaurants. Below, we discuss restaurant back office software and its benefits.

Operations 52

Operations Back of House Allergens Front of House 52

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Culinary Cues

AUGUST 4, 2022

Restaurants are busy now, much of it is pent up demand from two years of partial lockdown due to the pandemic. Thinking that the way to recover from the financial pains of a once in a century pandemic is to cut back on quality product and service and push the ceiling on pricing is short-sighted and ill-conceived as a strategy.

Front of House 328

Front of House Coaching Uniforms Back of House 328

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

Front of House 208

Front of House Seminar Back of House Social Media 208

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin?

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Sante

DECEMBER 8, 2020

Chefs and restaurant owners decide to start their business because of a love for food and a desire to bring that food to the mouths of people in their community. With the right technology, your kitchen staff can worry less about staying on track and focus more on producing quality food that leaves customers wanting to come back for more.

Front of House 130

Front of House Operations Back of House POS 130

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. Let’s come back to Henry.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

MARCH 31, 2023

How can you encourage them to care about the business and invest time and energy into their role? How can you encourage them to care about the business and invest time and energy into their role? That includes ensuring they align with your business’s values. “I “Take better care of your staff.” We’ve all heard it.

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

JANUARY 6, 2020

It happens in business, it happens in education, and it happens most often in government. Those who are proponents of systemic thinking know that even the smallest decision, especially one made in a vacuum, will domino and cause havoc on numerous fronts. A short while back the U.S.

Government 244

Government Front of House Small Business Retail 244

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Embrace the Suck

JANUARY 13, 2021

Yet, here you are still slugging it out every single day doing battle on the front line. While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. When I dug down into what created this toxic behavior it was easy to see now (not so much back then).

Coaching 352

Coaching Back of House Front of House Training 352

Culinary Cues

MAY 16, 2022

The usual acknowledgements took place, a few fist bumps, and high-fives, but for the most part it was “strictly business”. As a cook or chef there are many days that go well and a few that challenge the best. Your dictionary. But when this occurrence takes place with a team, the results can be magical. Sabrina worked the sauté station.

Café 345

Café Front of House Point of Sale Back of House 345

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” Shutterstock.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. If you weren’t thinking that much about online ordering before, you definitely are now.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341