Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Lavu

MAY 23, 2025

If you want people to sit and enjoy their meals, you may set up additional seating options. Train Your Team for Smooth Operations Whether you are staffing a full restaurant with front and back-of-house team members or running your deli with a single assistant, you need to spend time training them. Is it near a business park?

2025 78

2025 Employee Relations Tip Distribution POS 78

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. Real-time communication of large party seating prevents kitchen overwhelm. The result?

Waste 52

Waste Front of House Operations Back of House 52

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

EATER

JUNE 14, 2023

In reflecting on the process, Velazquez Lindsten’s story illustrates how precarious opening a small bakery remains for operators without major backing — and the benefits and limits of turning to crowdfunding. Kreiter Looking back, I can see every mistake I made very clearly. Every step forward sent me five steps backward.

Fine Dining 246

Fine Dining Kitchen Safety Back of House Small Business 246

7 Shifts

MARCH 10, 2022

The app is also useful for your front and back end staff, giving them the ability to check upcoming shifts, submit availability, request shift trades, and more. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever. Top Restaurant Management Apps. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant365

MAY 15, 2020

As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. Making sure you’re considering how many seats will be available for dine in is going to drive a smarter forecast.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

The Rail

AUGUST 5, 2024

While pen and paper methods are the time-honored tradition, restaurant management software can streamline everyday tasks from staff scheduling to inventory to managing front of house, saving you time and headaches. A restaurant management system can enable a restaurant to start taking online orders if it doesn’t already.

Management 130

Management Management Front of House Online Ordering 130

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

OCTOBER 31, 2019

Patrons rave about the margaritas made with house-squeezed limes, and recommend saving room for dessert, whether it’s the chocolate tres leches cake or the traditional sopapillas. Although Zia Taqueria has only about 75 seats and just two locations, accounting and operations were both a constant struggle.

Demo 17

Demo Cash Management Back of House Inventory 17

Xtra Chef

APRIL 22, 2020

Keep reading for tips from real xtraCHEF customers on how they are preparing for tomorrow today, as well as other ideas for optimizing your back of house processes before the world reopens. Get aggressive about food costs. For a lot of restaurants, inventory is notoriously difficult to track. xtraCHEF turns this nightmare into a dream.

Cash Management 80

Cash Management Back of House Inventory Small Business 80

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. How much does a guest need to spend so that it was a profitable use of that seat? Streamlining operations with integrated, robust FOH tools.

FOH 78

FOH BOH Front of House Customer Experience 78

QSR Automations

SEPTEMBER 26, 2024

Welcome back! In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Improved customer satisfaction: Accurate wait times and efficient seating lead to happier customers, which often translates to repeat business and positive reviews.

Front of House 52

Front of House Social Media Back of House Customer Experience 52

Smart Systems Pro

APRIL 3, 2019

My restaurant knows its dollars per square foot and or dollars per seat ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. Teach, involve and delegate to your team. Work hard to make it happen!

Management 72

Management Management Cash Management Front of House 72

Restaurant365

OCTOBER 8, 2021

There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

APRIL 8, 2021

However, on the restaurant end, there is no storefront, usually no possibility of walk-in business, and no front-of-house staff interacting in person with customers. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Apicbase

JUNE 2, 2022

However, only one strategy — the food cost percentage pricing strategy — puts you in the driver’s seat of your operation. As an F&B manager in a large multi-outlet operation [or a hotel chain], you’re used to focusing on the cost side of things. Every little bit adds up, right? What is menu pricing?

Pricing 52

Pricing Menu Operations Demo 52

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. On the back-of-house side of things, we have inventory, purchasing, and menu profitability reports. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Mad Mobile

JUNE 7, 2024

Let’s dive into the wealth of information that might already be at your fingertips. Even outdated software can (and should) include general sales reports so you can see which menu items are the most popular at certain times of the day, month, or year. When you can see this data clearly, it’s easier to implement meaningful changes.

POS 45

POS Bar Loyalty Program Point of Sale 45

The Restaurant Expert

APRIL 3, 2019

My restaurant knows its dollars per square foot and or dollars per seat ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. Teach, involve and delegate to your team. Work hard to make it happen!

Management 40

Management Management Cash Management Front of House 40

Mad Mobile

MARCH 1, 2024

In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. Beyond that, it can also increase table turnover by nearly 17%! As a restaurateur, you know that these metrics are more than just numbers. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Mad Mobile

MAY 22, 2024

Depending on your business’s set-up, they might be able to skip the line for a table or have access to priority parking or the best seats in the house. Personalization matters Most Gen Zers and many Millennials grew up with technology in their back pocket. The fear of missing out, also known as FOMO, is a great motivator.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Mad Mobile

FEBRUARY 16, 2024

These compact, square-shaped pixel blocks hold the power to transform your restaurant into a more efficient business where owners, customers, kitchen staff, and the front-of-house enjoy smoother shifts and higher earnings. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. What is a QR code?

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

EATER

MARCH 12, 2025

Randi Lee and his wife, Jeanette Zinno, took over the storefront that would become Leland Eating and Drinking House in Brooklyn in February 2020, ready to fully demo the space. Back then we just had snacks and fresh bread. Masked chefs make pizza in a restaurant kitchen in 2022. There is never a good time to open a restaurant.

2025 229

2025 Back of House Front of House Kitchen Safety 229

Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. The perks don’t end there.

Hiring 423

Hiring Employee Relations Recruiting Education 423

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Buzztime Business

DECEMBER 19, 2023

Build Winter Bar Promotions Around Can’t-Miss Events 1) Bartender Mini Demos For the best ROI, kick off best winter bar promotions and events that repeat on a weekly basis. Inside each envelope is a mystery offer that the customer must bring back to your bar to be opened by their server or bartender. 5) Bar Games Tournament Darts.

Bar 88

Bar Seasonal Menu Events Back of House 88

EATER

JULY 22, 2021

We’re never going back to normal,” Jackson predicted shortly after the pandemic reached New York City in March of last year. Chef Russell Jackson opened the fine dining restaurant Reverence in Harlem just months before the pandemic began. Chef Russell Jackson was tired. Honestly,” he said, “I’m broken.”.

Fine Dining 313

Fine Dining Back of House Dine-in Front of House 313