ChowNow

FEBRUARY 13, 2025

In this article, you will learn: Why a website makes your restaurant more trustworthy and professional. You find one that looks promising, but theres no websitejust a few scattered social media posts. Control Your Brand and Story Social media is great for engagement, but it comes with a major downsideyou dont control it.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

FEBRUARY 21, 2025

To learn how to get started with Google ordering, check out our article on How to Setup Google Ordering for Restaurants. Promote Online Ordering Through Social Media and Email Marketing On social media, showcase your food in a way that makes people crave it. The key to both social media and email marketing?

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Do they rely on social media, local events, or partnerships with delivery services? How Are They Marketing?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Today, customers rely on Google searches, online reviews, and social media to decide where to eat.

2025 195

2025 Marketing Email Marketing Operations 195

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. For more expert tips, check out our article on social media marketing for restaurants. Absolutely.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

MAY 2, 2025

In this article, you will learn: What the data really says about how often restaurants fail The most common reasons behind restaurant failure and how to avoid them The strategies successful restaurants use to beat the odds Lets start with what the numbers actually say and what they dont. Finally, make sure people can find you.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

ChowNow

MAY 2, 2025

Why Restaurant Newsletters Are Worth Your Time It can be easy to assume that social media should be the center of your marketing efforts, but when it comes to reaching your most valuable guests and driving real businessemail wins every time.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

ChowNow

JULY 11, 2025

Think of your Yelp rating as your social credit score. Just like banks debate on whether or not to lend you money based on your credit history, customers will decide whether or not to eat at your restaurant based on your overall Yelp rating. That means no old logos, no grainy food pics, and no missing info.

Customer Service 284

Customer Service Social Media Customer Experience Online Ordering 284

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

ChowNow

MAY 30, 2025

Leverage your restaurants social media insights, feedback from staff and customers, and even your order history to shape your decision. Limited-time offers also give you content for social media, email, and your website. Create a Photo Contest On Social Media Launch a simple photo contest.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

MAY 27, 2025

Golden Corral's August 2023 network breach affected 183,000 current and former employees, with hackers accessing everything from Social Security numbers to health insurance details. Social engineering and phishing remain primary attack vectors in the restaurant industry.

Insurance 282

Insurance Document Employee Relations 2023 282

7 Shifts

OCTOBER 22, 2024

Traditional marketing strategies, like national TV ads, billboards, or widespread social media campaigns, can generate awareness, but they aren’t that effective when it comes to connecting with local customers. Use local keywords in your social media posts, too. Keep the entry process simple.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

The Rail

JUNE 23, 2025

One 2022 Harvard Business Review (HBR) article details an interview with Jon Moy, owner of the food truck Moyzilla, highlighting the value that simple changes can make. Social platforms can also serve a more practical purpose, especially if you plan to keep a seasonal or otherwise irregular schedule.

Food Truck 130

Food Truck Social Media Food Seasonal Menu 130

ChowNow

JUNE 6, 2025

This could mean searching Google Maps, scrolling through social media platforms, or reading online reviews. Reach Diners Where They Search For potential customers to find you, your restaurant needs to show up on Google search results, review sites, and social media platforms.

Social Media 195

Social Media Online Ordering Website Management Email Marketing 195

The Rail

APRIL 30, 2025

Revamped Social Media Campaigns Social media has become integral for businesses across the board, as it paves the way for direct connection to consumers and savvy marketing campaigns. Social media trends, algorithms, and content creation are all common roadblocks for todays restaurant leaders, all of which AI can address.

Marketing 130

Marketing Social Media Online Ordering Waste 130

ChowNow

JUNE 6, 2025

Tight writing keeps people engaged—and makes your copy easier to repurpose across your website, socials, and review platforms. In Social Media Profiles (Instagram, Facebook, TikTok) Your short bio is prime real estate. If you can write something that hits those notes in a few short paragraphs, you’ve already done more than most.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

ChowNow

APRIL 11, 2025

In this article, youll learn: How online reviews shape restaurant discovery and customer decision-making Why positive reviews lead to higher revenue and stronger customer loyalty How to make them work in your favor, even when the feedback isnt perfect Lets dig into why online reviews matter more than everand how they can help your restaurant grow.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

Restaurant Business

JULY 2, 2025

A few years ago, nobody knew what yuzu or dragon fruit was, but now it’s all over social media. Color was a deciding factor, too—the margaritas had stand out on Instagram and other social media platforms. View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 236

Fast Casual Beverage Back of House Leadership 236

Modern Restaurant Management

MAY 9, 2025

This article explores their charm, global influence, and the key elements that fuel their success. Social media buzz: Instagram and other platforms showcase daily specials and cozy vibes to draw crowds. As of 2024, Paris alone boasts approximately 18,000 bistros, making up 10 percent of France’s restaurant scene.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

ChowNow

MAY 23, 2025

Encourage regular input from staff and keep an eye on social media comments and review sites like Google and Yelp to spot patterns, then make adjustments when necessary. Keep leaning into the practice, and use the techniques from this article to spark your creativity, enhance your guests experience, and grow your profits over time.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Perfect Daily Grind

JUNE 15, 2025

I spoke with Ross Hindle, the Group COO of PDG Media , to find out which strategies work best. You may also like our article on how digital marketing has evolved in the coffee industry. Coffee businesses can leverage the platform of prominent social media users and brands to promote their products or services.

Marketing 149

Marketing Email Marketing Social Media SEO 149

Perfect Daily Grind

JUNE 26, 2025

You may also like our article on why changing how we assess coffee quality can benefit producers and roasters. With access to resources like social media, coffee farmers can track these trends more closely; however, there are risks associated with this strategy. Perfect Daily Grind Want to read more articles like this?

Innovation 153

Innovation Social Media Café Consumer Goods 153

ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. The power of social proof. When customers are looking for a new place to eat, one of the first steps in that journey is checking reviews. We all do it.

2025 221

2025 Customer Experience Customer Service Website Management 221

ChowNow

MARCH 7, 2025

In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. To learn more about collecting reviews, check out our article on How to Get More Google Restaurant Reviews. The best ways to get more customer reviews and use them to your advantage.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Social media login for easy access. Utilize targeted social media ads to reach a broader audience, focusing on demographics that match your restaurant’s clientele.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 14, 2025

In this article, youll learn: How to optimize your restaurant website for more orders The best marketing strategies to increase online visibility How to use incentives and customer data to grow sales Lets dive into the top six ways you can increase order volume for your restaurants website. Make the check out process simple and easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. Social Media and Digital Marketing Automation During a restaurant relocation, keeping your guests informed is critical to retaining their loyalty and interest.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

ChowNow

JANUARY 30, 2025

Create a Consistent Customer Experience Weve said it many times throughout this article, but consistency is the secret sauce to making your restaurants branding work. Start by being active across all social media platforms your customers spend time, and keep all posts similar in messaging and appearance.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

APRIL 25, 2025

With a restaurant email list, operators have a direct line of communication with guests that cant be blocked by third-party platforms that hide your customer data or social media algorithms that no one really understands. That means more control, better margins, and a chance to build lasting relationships with your best customers.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

ChowNow

APRIL 25, 2025

Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. Dont bash other brands Weve all seen the snarky ad or cheeky social post that takes a jab at the competition. Are you casual and playful?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Make direct ordering the most convenient choice by placing a clear Order Online button on your homepage and promoting it through email, social media, and in-store signage. Promoting direct ordering on your website, social media, and email campaigns. Training staff to encourage direct orders when speaking with guests.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

JULY 18, 2025

They create marketing campaigns, post content on social media, and send out email blasts—then cross their fingers and hope for the best. For restaurants, this includes what you spend on things like social media ads, email marketing, and any other marketing campaigns aimed at getting more people in the door or ordering online.

Email Marketing 195

Email Marketing Social Media Customer Service Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

Social media is a critical driver, with 58 percent of SMBs now on TikTok, while 38 percent are actively integrating AI into their operations. More than a quarter (28 percent) are using AI for marketing and social media, while 24 percent are using the technology for written communications. AI adoption spreads in new ways.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 7, 2025

In this article, you will learn: Why you should use your customer data to help your restaurant grow The different kinds of data you have available to you to use The best ways to use customer data to make better decisions Lets explore why customer data is one of your most powerful tools for growing your restaurant.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Restaurant Business

JUNE 27, 2025

Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The View All Articles by This Author Want breaking news at your fingertips? The first few were terrible,” he said. But I was having fun.” Then the pandemic shut everything down. We’d sell out.

Fast Casual 167

Fast Casual Franchise Franchising Leadership 167