Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Most large F&B brands know the power of messaging apps to respond to customer queries.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. This article discusses how restaurants can enhance customer loyalty by customizing their online ordering system. .

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. In this article, we’re going to tell you how and give you some tips.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Fast and friendly service.

Back of House 52

Back of House FOH BOH Front of House 52

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. How To Optimize Online Ordering Experience And Increase Customer Loyalty. Promote Better Transparency .

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Open for Business

APRIL 9, 2024

In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Quick Links What is loyalty for restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Sling

APRIL 2, 2024

In this article, we discuss the swing shift — both then and now — as well as the benefits your business can enjoy and the best practices that can help make it successful. If the manager knows the dinner service will be particularly busy, they may include a swing shift from 1 p.m. Table of contents What is a swing shift? to 11 p.m.).

Definition 78

Definition Customer Service Training Customer Experience 78

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

The Restaurant Times

JUNE 29, 2020

In this article, we will provide some useful marketing tips and measures that you must utilize to bring in more business for your cloud kitchen in Saudi Arabia. . More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. will help your brand in reaching out to potential customers.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Izettle

SEPTEMBER 1, 2020

In this article we identify the first thing you should be thinking about – safety. The health and safety of your staff and your customers should really be your first priority. Order a contactless card reader for just £29. Keep your staff and customers safe. Order a contactless card reader now. Safety first.

Mobile Ordering 98

Mobile Ordering Point of Sale Online Ordering Small Business 98

The Restaurant Times

JUNE 9, 2020

In this blog article, we include the following: . Ways to communicate your restaurant closure with staff. Understanding your employees through your customer data is essential to identify their complete potential. Mobile Friendly . Quick Communication Within Staff Members.

Mobile Ordering 81

Mobile Ordering Communication POS Delivery 81

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. Resy , for example, created a mobile waitlist and capacity monitor. Different age groups use different apps and communication channels. Create Irresistible LTOs.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

The Restaurant Times

AUGUST 4, 2020

Despite restrictions being eased, customers are still preferring online food delivery over dine-in services. Considering the convenience factor, too, online food delivery has become a significant platform for restaurants to cater to the different needs of customers and keep their business up and running. Optimize Order Taking .

Delivery 72

Delivery Online Ordering Kitchen Safety Food Safety 72

Sling

AUGUST 30, 2021

In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. 2) Focus On Local Customers. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Offer Online Ordering. Today’s diners want convenience.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. That’s why choosing the right ordering partner is a key decision for restaurateurs.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. 1 Restaurant POS Systems Improved Mobility. Today POS systems include portable device capability to improve the staff’s mobility around the restaurant.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with their customers. Conclusion.

Leadership 139

Leadership Employee Relations Front of House Communication 139

BNG Point of Sale

OCTOBER 13, 2021

In this article, we take a closer look at each type of device and software and explain which features are helpful for a range of business types. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Mobile POS Systems (mPOS Systems).

POS 52

POS Loyalty Program Point of Sale Cash Management 52

BNG Point of Sale

FEBRUARY 4, 2022

Once a customer's payment is read by one of these terminals it will then contact their bank in order verify if there are enough funds available for purchase before complete transaction processing. Both the card and sale information are securely sent to the merchant services provider. . Benefits of Wireless Processing.

Mobile Ordering 52

Mobile Ordering Customer Service Retail Customer Experience 52

BNG Point of Sale

FEBRUARY 4, 2022

Once a customer's payment is read by one of these terminals it will then contact their bank in order verify if there are enough funds available for purchase before complete transaction processing. Both the card and sale information are securely sent to the merchant services provider. . Benefits of Wireless Processing.

Mobile Ordering 52

Mobile Ordering Customer Service Retail Customer Experience 52

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 116

Online Ordering Insurance Mobile Ordering Website Management 116

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Sling

MARCH 21, 2021

If your business is looking for ways to cut costs and gain real-time control of its mobile workforce, fleet management might be the solution. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow. 5) Customer Satisfaction.

Management 78

Management Management Loyalty Program Hiring 78

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. More and more people are using their phones to pay for food, and that’s all because of Near Field Communication (NFC). Convenience Equals Loyal Customers. What Is NFC? Which is faster?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. More and more people are using their phones to pay for food, and that’s all because of Near Field Communication (NFC). Convenience Equals Loyal Customers. What Is NFC? Which is faster?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Touch Bistro

JUNE 2, 2021

In this article, we’ll cover everything you need to know about reservation systems ahead of your restaurant reopening, including: What restaurant reservation software is The benefits of reservation software in the wake of COVID-19 How an online reservations program can keep staff and customers safe as you reopen. Two-Way Communication.

Reservations 98

Reservations 2021 Online Ordering Book 98

Sling

JULY 28, 2021

In this article, the management experts at Sling give you some of the best employee management tips to help you get the most out of your team. With the advent and growth of mobile technology and cloud computing, many businesses conduct these processes and practices almost exclusively via computer and its associated software.

Management 97

Management Management Loyalty Program Communication 97

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Izettle

SEPTEMBER 1, 2020

In this article we identify the first thing you should be thinking about – safety. The health and safety of your staff and your customers should really be your first priority. Order a contactless card reader for just £29. Keep your staff and customers safe. Order a contactless card reader for just £29.

Mobile Ordering 52

Mobile Ordering Point of Sale Online Ordering Small Business 52

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? Sounds like a tall order, doesn’t it? In this article, the experts at Sling answer both those questions with a list of employee incentive programs that actually work. 10) Laundry service.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

The Restaurant Times

JUNE 21, 2022

Positive customer experiences help restaurants thrive and succeed. This includes a myriad of aspects such as food quality, ambiance, service, location, and reasonable pricing. But when it comes to service, the front staff primarily focuses only on making the ordering process and serving the process smooth. .

Technology 52

Technology Customer Experience Customer Service Point of Sale 52

Perfect Daily Grind

AUGUST 11, 2019

But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. Evaluate whether your entrance is wide enough to allow a wheelchair or people with other mobility aids to enter.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. self-service contactless option for customers.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

The Restaurant Times

SEPTEMBER 11, 2020

This article delves into the necessary restaurant layout changes and how restaurants will be required to redesign their floor layout and optimize the use of space to promote a healthy dine-in environment for both employees and customers. . From the doors, hand washing stations, restrooms, trash receptacles, menu ordering, etc.,

Mobile Ordering 59

Mobile Ordering Seating Consumer Goods Customer Service 59