Social Hospitality: Restaurants

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Social also donated and delivered 200 meals to Costa Mesa first responders.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP. metro area. .

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . Reading Time: 4 minutes.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. Having a well-made app will also attract customers from the millennial generation. o keep it simple.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Gourmet Marketing

DECEMBER 19, 2017

They lend credibility to your place of business and offer social proof. Naturally, this all begins with your restaurant – customer service , efficiency , food quality, and so on. Assuming you have all these ingredients in place, it’s then just a matter of getting your customers to act. Be Extraordinary.

Social Media 40

Social Media Airlines SEO Customer Service 40

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

NOVEMBER 20, 2019

.” A tradition that started 19 years ago to celebrate our nation’s heroes, Golden Corral’s Military Appreciation Night has served nearly six million complimentary meals to military personnel and generated nearly $17 million in guest contributions to support community-based service initiatives for veterans through DAV.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

JULY 16, 2021

UNO Pizzeria & Grill will provide its General Managers at the restaurant level with two round-trip airline tickets to travel anywhere in the continental United States. Within only a few days of the service operating, UNO helped 87 percent of its employees secure an appointment. Killer Burger Teams with Village Family Capital. .

Franchise 411

Franchise Franchising 2021 Employee Relations 411

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Return to On-Premise. The full report is here. Dining When Safe.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Full-Service: Service Guest Sentiment Improved in Q3. Click here for the free download. .

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Gourmet Marketing

JANUARY 29, 2021

Promote that blog on social media. Airlines and hotels are starting to offer travel insurance in hopes that it attracts more guests. Exceptional Service. Now is not the time to slack on customer service. That means social media, website, email marketing, advertising, and more! Travel Insurance.

Hotels 40

Hotels Travel Insurance Email Marketing 40

The Food Corridor

MAY 22, 2020

Either way, social distancing, an increased focus on personal hygiene, face mask wearing, and contact tracing at all kinds of restaurants and in kitchens may be the new normal. Some restaurants also offer paper bags for customers to place their masks in while they eat. What Will the Post-Covid World Look Like for Food Businesses?

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80