7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Yeah—it can be a lot of software and tech to keep track of.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

OCTOBER 9, 2020

Brick-and-mortar businesses have thus had to adapt their marketing strategies in order to survive in the long run. As word of the virus spread in early March, the precipitous drops in retail traffic started before any stay-at-home orders were issued. Communicate, Communicate, Communicate. Know Your Top Customers.

Online Ordering 186

Online Ordering Email Marketing Social Media Retail 186

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Next Restaurants

MAY 14, 2024

Allows you to strengthen your brand identity by advertising your services on social media apps, such as Instagram, TikTok, and Facebook, to reach a wider audience. Consistency: Social media engagement on online platforms fluctuates; therefore, you must find ways to consistently achieve excellent results across all accounts.

Social Media 100

Social Media Website Management Customer Service Online Ordering 100

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 188

Front of House Mobile Ordering Customer Service FOH 188

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. A well-optimized website can improve your restaurant’s visibility in search engine results, making it easier for potential customers to discover you online. Use this email marketing list to communicate updates or special occasions in the future.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Advertising your delivery service on social media, through partnerships, and with targeted ads can help you get and keep more customers. Is online food delivery a profitable business?

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.” Trends create frameworks to understand where to start and what to focus on.

2024 204

2024 Social Media Customer Experience Events 204

Modern Restaurant Management

FEBRUARY 10, 2023

Most diners now discover new dining places online. Why You Need a Restaurant Website Digital marketing is crucial to restaurant growth because most diners aren’t just looking up information on your website, they’re also examining your menu online. Online ordering Delivery and takeout have risen since the pandemic.

Social Media 193

Social Media Mobile Ordering Email Marketing Online Ordering 193

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

JUNE 12, 2023

Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events. Some software even lets you send out automatic alerts and mass communication to staff so there’s no need to individually contact everybody—helping you act quickly.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Which part of town dominates online orders?

2021 224

2021 Marketing Food Safety Back of House 224

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

2020 219

2020 Uniforms Online Ordering Design 219

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

DECEMBER 21, 2020

If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. Restaurant brands and independents have leaned heavily on email and social media to communicate with their best customers and guests during the pandemic. Digital advertising will become high priority.

2021 177

2021 Email Marketing Online Ordering Advertising 177

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Yeah—it can be a lot of software and tech to keep track of.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Increase online orders? One way to keep customers coming back? A great email newsletter. Use automation.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. What is a restaurant marketing plan, and why do you need one?

Seating 222

Seating Email Marketing Marketing SEO 222

ChowNow

FEBRUARY 12, 2021

Now more than ever, it’s important for local restaurants to establish an online presence. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JUNE 29, 2020

The other did not seem to be advertising a plan at all. Those that communicate and deliver a safe dine-in experience are better poised to lure customers back who are still uncomfortable dining out – as well as those who are comfortable eating out but still place a high priority on health and safety. Dine-in mobile ordering.

Kitchen Safety 219

Kitchen Safety Customer Experience Website Management Mobile Ordering 219

7 Shifts

JANUARY 31, 2023

Order Now FOR ONLY $21.99 +tax! Online ordering and pickup packages Perhaps the most important part of structuring your restaurant’s menu for Valentine’s Day is how takeout orders will work. Order a Valentine's Day Cocktail 4 Pack from Gramercy Tavern in NYC. So you’ll want to do your best to stand out online.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Next Restaurants

JUNE 30, 2020

Advertise & Promote Your Restaurant on Social Media. Share photos of your delivery team picking up orders, happy customers ordering takeout, and your staff making sure your restaurant is extra clean. Eggslut informs customers that you can order their egg sandwiches on UberEats. Connect with Your Guests Online.

Social Media 160

Social Media Email Marketing Online Ordering Food Safety 160

Squirrel Systems

OCTOBER 2, 2023

They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Begin by outlining a simple strategy, communication plan, and workflow. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 148

Delivery Kitchen Safety Social Media Online Ordering 148

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 166

2020 Online Ordering Point of Sale Fast Casual 166

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Focus POS

AUGUST 12, 2020

The power of open communication between employees and their managers cannot be overstated. Rather than advertising the same things your competitors offer, try looking at what unique experiences your business can bring to the table, and focus your advertising efforts on that. . Poor Customer Experience .

Management 167

Management Management Customer Experience Point of Sale 167

Next Restaurants

MARCH 8, 2022

Chalkboard marketing is a cost-effective way to energize your advertising. This type of marketing will generate a lot of free exposure for your brand as your pictures get follows, likes, comments, and shares online. And when you add humor, you’ll find it a lot easier to catch the attention of your patrons and promote your brand online.

Social Media 122

Social Media Seasonal Menu Email Marketing Online Ordering 122

Modern Restaurant Management

APRIL 9, 2021

Many retail and food businesses strive to keep their stores staffed at 120 percent, on average, in order to have a cushion against staff turnover. The easy calculation on monetary cost can be online and physical advertisements, applicant tracking systems, and the cost of any other tools. Cost per hire.

Hiring 186

Hiring Management Management Retail 186

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. That is free advertising. . Another problem is customers ordering food when a restaurant is closed.

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Modern Restaurant Management

JANUARY 22, 2021

Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Truly Personalize.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. For example, when customers enter a chain’s drive-thru, their vehicle or license plate can be automatically linked with their persona and ordering preferences. The Rise of Digital Channels.

Guest Recovery 163

Guest Recovery Mobile Ordering 2025 Customer Experience 163

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Ordering 114

Ordering Mobile Ordering Online Ordering Download 114

7 Shifts

DECEMBER 18, 2019

On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online! For those who forgot to pack a lunch but are too time-poor to have a sit-down meal, advertising pre-packaged, nutritious grab-and-go options makes you a viable option for people on the move. . $15

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. With Rakuten Takeout, local restaurants benefits include: A free custom website to offer takeout with online payment directly to customers.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209