Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Don’t forget to detail marketing strategies, which could range from social media advertising to partnerships with local businesses. It’s equally important to study your competition. Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Get Beyond

OCTOBER 24, 2023

Small Business Saturday can be a huge opportunity to meet new customers and grow your business’s profile. Increase advertising The ramp-up to Small Business Saturday is as important as the day itself. Secondly, partnering with another business can draw in their customers, who may be new to your offerings.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

BNG Point of Sale

OCTOBER 8, 2021

When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Let’s take a closer look at its benefits: Smartphones and Portable Devices Lighten the Load on Your Cash Register.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Make sure you have bartenders and servers who are knowledgeable about the different types of alcohol you will be serving and familiar with proper customer service.

Bar 78

Bar License Restaurant Law POS 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. People that may have been loyal customers in the past may also be looking forward to cheaper options. That does not mean you have to alienate your current customer base.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

The Restaurant Times

JUNE 1, 2022

They aim to hire the best cook and offer great customer service but often fail. But, at the end of the day, it doesn’t affect operations and satisfies customers. When a restaurant uses automation for inventory management, it reduces costs due to wastage and keeps a check on recurring food costs. Account payable.

Operations 52

Operations Cash Management Employee Relations POS 52

The Restaurant Times

NOVEMBER 17, 2022

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Cheetah

SEPTEMBER 8, 2020

Since the Covid-19 outbreak, very few restaurants have survived without using a delivery app service for take out and delivery. Food delivery services like DoorDash , GrubHub , UberEATS , Caviar , and Postmates are the biggest players in the foodservice industry. Reading Time: 4 minutes. per month or $99.99

Delivery 78

Delivery Customer Service Food Order Small Business 78

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  Such proficiency in customer interactions is a rare skill. Managing remote businesses adds an additional layer of complexity to retail recruitment.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Lavu

DECEMBER 20, 2019

To take advantage, tie an advertising campaign into the event. traditional advertisements. You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. Passives who won’t share their experience with your restaurant at all. Have a Story.

Social Media 78

Social Media Customer Experience Events Website Management 78

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. The cost of restaurant and service industry labor in 2021 is accelerating rapidly. A competitive hiring landscape.

Recruiting 98

Recruiting 2021 Management Management 98

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers.

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Full-Service Restaurants . For a full-service restaurant, a net profit margin of between 3-5% is achievable. Fast Food And Quick Service .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Future Food

MARCH 23, 2021

Most industries and sectors are seeking ways to ensure the customer experience is enhanced and a lot of responsibility is being placed firmly on the shoulders of food and hospitality to achieve this.

Food 78

Food Cash Management Catering Hospitality 78

Modern Restaurant Management

NOVEMBER 14, 2019

Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr. There’s no substitute for being obsessively devoted to your customer and driven to make them happy. You used to have to hire an advertising agency to market to your customers. Today, your customers are your advertising agency on social media.

Advertising 145

Advertising Social Media Loyalty Program Technology 145

Lavu

JANUARY 15, 2020

Owning a restaurant is both an exciting and challenging experience. Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Nonetheless, there are several financing options at the disposal of restaurant owners and management. Merchant Cash Advances.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

BNG Point of Sale

AUGUST 19, 2021

A P+L can also be easily customized to fit your exact needs. . Restaurant Operating Expenses: This is the total of your day-to-day outside costs like basic supplies, advertising, marketing, music, and entertainment. . You get a strong look at the biggest indicators for profit and how those elements are managed.

Cash Management 52

Cash Management Point of Sale Inventory Food Truck 52

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Paytronix Systems, Inc.,

2021 179

2021 Loyalty Program Retail Online Ordering 179

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. The cost of restaurant and service industry labor in 2021 is accelerating rapidly. A competitive hiring landscape.

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

MARCH 30, 2020

OpenTable will expand its reservation technology to allow grocery stores, permitted major retailers, restaurants, pop-up shops and to go concepts to display available shopping times that customers can book in advance or join a waitlist at the door. It’s a flexible solution for restaurants and a frictionless experience for customers.

Food Safety 100

Food Safety Food Order Technology Social Media 100

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by. Invest in advertising is a necessity. Keep eye on cash flow.

Management 40

Management Management Social Media Cash Management 40

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Get Rid of Paper Invoices Long gone are the days when you need scanning services, especially since the data is free. Additionally, the extra cash flow can make a difference in the running and management of your business.

2021 52

2021 Email Marketing Front of House Cash Management 52

Touch Bistro

JULY 18, 2021

This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. It can also slow down your restaurant’s service and prevent you from delivering the type of customer experience you’re known for.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. It’s possible you could even lose customers you cannot get back. Management Focus.

Coaching 97

Coaching Employee Relations Hiring Document 97

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it? Anything more than that and the restaurant is likely in the green.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it? Anything more than that and the restaurant is likely in the green.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Azteca also supplies freshly made products to the Food Service and Industrial channels. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food 130

Food Food Supply Fast Casual Small Business 130