The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It also saves time and improves the overall dining experience. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Restaurant Engine

OCTOBER 28, 2020

Highlight and advertise your food truck with your website hub. It’s the central hub for all your food truck marketing, and not only does your food truck website need to be mobile friendly, it also must be user friendly and provide all the necessary information. Second, it must be mobile-friendly. 3: Marketing Hub.

Food Truck 78

Food Truck Social Media Food Mobile Ordering 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Promote user-generated content (UGC).

Marketing 88

Marketing Social Media SEO Email Marketing 88

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Donations of all sizes are welcome and appreciated.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant Engine

SEPTEMBER 23, 2020

Require customers to provide their email address or cell phone number to sign up. During the COVID-19 pandemic, and for the foreseeable future, your restaurant customers want delivery options. Your diners want convenience, and they want to be safe while ordering food from your restaurant. Offer Delivery. tweet this).

2020 94

2020 Marketing Email Marketing Social Media 94

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. It is a great way to make a strong first impression on customers and it is a one-time investment in impactful long-term advertising. At the minimum, your website needs to be mobile friendly.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. Hospitality marketing is the process of promoting your business, products, and services with customer needs and satisfaction in mind. 2) Focus On Local Customers. 3) Offer A Personalized Experience.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Restaurant Engine

JUNE 10, 2020

Like all social media platforms, Instagram is free to use, unless you decide it’s time to advertise on the platform. 2: Hashtags Help Garner New Customers. Along with free advertising comes another free way to get new diners into your restaurant. 3: Geotags Gain Local Customers. 1: Instagram is Cost Effective.

Social Media 99

Social Media Influencer Website Management Email Marketing 99

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. It is a great way to make a strong first impression on customers and it is a one-time investment in impactful long-term advertising. At the minimum, your website needs to be mobile friendly.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Instead, you should get your restaurant your own branded, commission-free online ordering system.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Restaurant Engine

NOVEMBER 11, 2020

According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. tweet this). To Conclude.

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Focus POS

OCTOBER 7, 2019

Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Or they can be removed from the stand and used by staff to take orders and process payments anywhere on the house floor. Increased Efficiency, Accuracy, and Sales.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. Online Ordering Online ordering has become a byword for customer convenience among many restaurateurs.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

Ordyx

JUNE 12, 2019

Whether you want to create a mobile eatery with a food truck or buy a storefront to turn into the restaurant of your dreams, there are several things you can do to keep the costs down. ​It is crucial to think about the details, however, and to stay on a budget as you consider things like marketing and advertising or labor costs.

Food Truck 52

Food Truck License Email Marketing Mobile Ordering 52

Gourmet Marketing

FEBRUARY 24, 2021

This man sued the successful pizza chain due to the fact that he was unable to order food from their website or mobile app, despite using screen-reading software. For restaurants, these issues can be viewing a menu, ordering online, or making a reservation. How did the man win? How Do You Make Your Website ADA Compliant?

SEO 52

SEO Online Ordering Mobile Ordering Customer Experience 52

MadMobile

NOVEMBER 4, 2022

This includes everything from culinary experiences to classic dancing videos. Restaurant culture has shifted significantly because of TikTok because there are so many foodies and chefs online with great experiences to share. What is TikTok? TikTok is a short-form video-focused social media app. million views.

2023 40

2023 Social Media Influencer Customer Experience 40

Sling

OCTOBER 6, 2022

Sounds like a tall order, doesn’t it? The built-in flexibility of the concept means that your business can customize the rewards to fit the interests of everyone on your team. Employees can access Sling anytime from their phones, mobile devices, or desktop computers. Actually, it’s not as difficult as you may think.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Define Your Brand Identity. Wix, Squarespace, etc.),

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. ” NCR wants to help its restaurant customers during this difficult time.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Gourmet Marketing

SEPTEMBER 23, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. The key here is to make the program feel rewarding whenever your customers use it.

Marketing 61

Marketing 2021 Social Media Website Management 61

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time.

Delivery 78

Delivery Operations Insurance Cash Management 78

Gourmet Marketing

SEPTEMBER 10, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. You’ll also discover how to maintain an effective social media presence and create a landing page that will make a fantastic first impression on potential customers! What will your customers see first? Before You Launch Your Restaurant Website.

Design 84

Design 2021 SEO Mobile Ordering 84

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 113

Fast Casual Customer Service Online Ordering Casual 113

Next Restaurants

SEPTEMBER 1, 2020

Restaurants can gain insights from examining their advertising options to improve their visibility on and offline. Be innovative to solve your problems and that of your customers. Advertising and marketing costs should be built into your restaurant business as a matter, of course. Brand Reputation & Personalized Engagement.

Advertising 125

Advertising Marketing Social Media Email Marketing 125