Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. 17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. By Lisa Jennings on Jun. Just drive-thru and pickup windows.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Restaurant Business

JUNE 6, 2025

06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. By Restaurant Business Staff on Jun. Sign up here.

Fast Casual 147

Fast Casual Leadership Franchising Franchise 147

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Photo: Shutterstock DoorDash is doubling down on its advertising business. Sign up here.

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Restaurant Business

JUNE 25, 2025

25, 2025 Facebook Twitter LinkedIn Panera CEO Paul Carbone is promising a three-year turnaround. Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. By Lisa Jennings on Jun. Photo: Shutterstock. Sign up here.

Leadership 144

Leadership Fast Casual 2025 Casual 144

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 251

Loyalty Program 2025 Customer Experience Customer Service 251

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options.

Fast Casual 175

Fast Casual Cash Management Retail Leadership 175

Restaurant Business

JUNE 24, 2025

Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary. 24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle. Among fast-casual chains, the slowdown was more pronounced.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

Restaurant Business

JUNE 12, 2025

12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Photo courtesy of Coco Robotics Here come the delivery robots. Sign up here.

Delivery 189

Delivery Leadership 2025 Advertising 189

Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. For fast-food restaurants, where every second counts, this could be a particularly valuable tool, especially as more transactions come through digital channels. By Joe Guszkowski on Jun. Add these six terms to your vocabulary. —Red

Hiring 175

Hiring Mobile Ordering Advertising Leadership 175

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? 23, 2025 Facebook Twitter LinkedIn The MilkShake Factory created a house-made Dubai-Style Chocolate Bar that it sells for $5.95. By Patricia Cobe on Jun.

Bar 162

Bar Fast Casual Leadership Back of House 162

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. By Lisa Jennings on Jun. Sign up here.

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. Sign up here.

Leadership 162

Leadership Fast Casual 2025 Franchising 162

Qu

JUNE 16, 2025

The restaurant landscape is evolving rapidly, and 2025 promises to be a pivotal year for operators who are ready to embrace change. We gathered top industry leaders to discuss the trends surfaced in our 2025 State of Digital Report. While QSRs lead at 80%, fast casual is catching up quickly. Want the full story?

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Is that a good thing for restaurants? By Joe Guszkowski on Jun.

Leadership 185

Leadership Advertising 2025 Reservations 185

Modern Restaurant Management

MARCH 3, 2025

We were entering the saturated fast-casual burger space and knew we needed to make an impact. There are a lot of challenges facing both new and established brands in 2025. Further, growth can dilute company culture, so strong leadership and employee engagement are both crucial.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Paris Baquette's Leadership Changes.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Qu

APRIL 8, 2025

Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). 80% of QSRs are implementing kiosks in-store compared to 52% of Fast Casuals. Owning the guest relationship.

2025 52

2025 Operations Fast Casual Loyalty Program 52

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. With drive-thru equipped buildouts as low as 1,200 sq. Increasing Pathways to Black Franchise Ownership. ” To learn more about the Pathways to Black Franchise Ownership program, visit MFHA.net.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The goal is to work with health care systems all over the country and help them commit to 50 percent plant based daily offerings by 2025.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MAY 12, 2020

Dunkin’ is announcing that the company has met that milestone early, and is setting a new goal of opening its 1,000th DD Green Achievement restaurant by the end of 2025. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 12, 2019

“Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. The new hires highlight the brand’s continuous efforts to build Black Bear Diner’s executive leadership team following years of growth and geographic expansion. A rebrand (June).

Franchising 275

Franchising Franchise Loyalty Program Book 275

Restaurant Business

JUNE 10, 2025

10, 2025 Facebook Twitter LinkedIn QSR Automations offers kitchen display systems for large restaurant chains. Louisville-based QSR Automations provides digital kitchen display systems for many large casual-dining brands. chains as the restaurant tech market continues to consolidate. By Joe Guszkowski on Jun. Sign up here.

Fast Casual 270

Fast Casual Leadership 2025 Technology 270

Aaron Allen & Associates

MAY 3, 2024

We took a look at a sample of companies with new members in their leadership teams, and found that more than half of the replacements were for the CEO. We think 2024-2025 are going to be big years for restaurant IPOs. In this article about the last days of Boston Market Aaron gives his take on the end of an era in fast casual.

2024 52

2024 Fast Casual 2023 Casual 52

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. In 2016, under Taylor’s leadership, Splick-it acquired its competitor, Onosys, to further strengthen the company’s market position and expand its product offering.

Online Ordering 419

Online Ordering Leadership Website Management Food Order 419

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth.

Franchising 450

Franchising Franchise Sports Fast Casual 450

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick. Curtis Named President of Burger King US and Canada.

Franchising 419

Franchising Franchise Customer Experience 2021 419

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

SEPTEMBER 24, 2021

Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. “Gfg is the leading brand in the Greek fast-casual cuisine, but it also has innumerable benefits for franchisees,” said Dan Rowe, CEO of Fransmart.

Franchising 462

Franchising Franchise Customer Experience Back of House 462

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Franchisees who commit to individual and/or multi-unit development agreements for restaurants slated to open from 2022 to 2025 will be eligible to take advantage of the Jimmy John’s incentive deals. and Brinker International, Inc.

Franchising 444

Franchising Franchise Loyalty Program 2022 444

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn Many states are phasing in a $15 per hour wage over multiple years. In California, where there is no tip credit, the fast-food wage remains at $20 per hour for hourly workers. By Lisa Jennings on Jun. Photo: Shutterstock. In Los Angeles, for example, the minimum wage will increase to $17.87

Leadership 222

Leadership Fast Casual Food Supply 2025 222