Modern Restaurant Management

NOVEMBER 25, 2024

Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. If you visit a casual dining pizza chain near your office, you expect fast service and a good pizza at a consistent and affordable price.

Pricing 446

Pricing Airlines Food Point of Sale 446

Modern Restaurant Management

MAY 12, 2025

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Increasingly, grocery and convenience stores are stealing share by offering quick, affordable, and increasingly high-quality meal options. The 2,000 U.S.

Retail 355

Retail Marketing Fast Casual Customer Service 355

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. What are some restaurant design trends you are seeing for 2025? It's a crucial business asset that can make or break your competitive edge.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

ChowNow

JANUARY 23, 2025

The 5 Must-Have Restaurant Customer Retention Strategies for 2025 These are the absolute must-have retention strategies every restaurant operator should use if they want to grow their customer base this year. Servers or managers can casually inquire, How was everything today? or Is there anything we can do better?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 percent from 2025 to 2033 and reach US$ 345.6 Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Perkins American Food Co.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

FEBRUARY 12, 2025

4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1.

2025 195

2025 Marketing Email Marketing Operations 195

Restaurant Business

JUNE 6, 2025

06, 2025 Facebook Twitter LinkedIn Chipotle rose to No. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025. By Heather Lalley on Jun. 2024 was a tough year for restaurants. .

Fast Casual 144

Fast Casual Leadership 2025 2024 144

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2023 2025 Loyalty Program 251

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Photo: Shutterstock DoorDash is doubling down on its advertising business. Sign up here.

Advertising 214

Advertising Fast Casual Social Media Leadership 214

Restaurant Business

JUNE 6, 2025

06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. By Restaurant Business Staff on Jun. Have consumers moved on?

Fast Casual 144

Fast Casual Leadership Franchise Franchising 144

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options.

Fast Casual 159

Fast Casual Cash Management Leadership Retail 159

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. By Lisa Jennings on Jun. Sign up here.

Fast Casual 144

Fast Casual Leadership 2025 2024 144

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | A rendering of Perkins Griddle & Go fast-casual concept.  Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. 

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. 2025 will be the year restaurants redefine how they engage with technology. and $18.67

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Leadership 157

Leadership 2025 Fast Casual Franchise 157

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 3, 2025

We were entering the saturated fast-casual burger space and knew we needed to make an impact. There are a lot of challenges facing both new and established brands in 2025. For us, the most rewarding projects challenge us to break through the noise, balance strategy with creativity, and create brands that people connect with.

Social Media 252

Social Media Email Marketing Customer Experience Loyalty Program 252

Black Box Intelligence

APRIL 7, 2025

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Lets dig into the February 2025 restaurant industry trends data and uncover the real story. Comp Sales -5.7% ’24 Apr.

2025 105

2025 Point of Sale 2024 Fine Dining 105

Black Box Intelligence

MAY 21, 2025

Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Conversely, Casual Dining continues to outperform the industry at large by a wide margin. Comp Sales -1.5%

2025 52

2025 Fast Casual Point of Sale 2024 52

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next? Will these habits stick?

Delivery 422

Delivery Kitchen Safety Social Media Online Ordering 422

Future Food

NOVEMBER 27, 2024

This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse. URBNSURF’s opening in Sydney this year merges surfing with dining at RAFI and casual options at Sandy’s, making it a hotspot for both surfers and food enthusiasts.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Wendy’s , for example, recently announced it would scale back plans of opening 700 ghost kitchens to between 100-150 by the end of 2025.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. The 2025 edition of the BPAs spans two focus areas across different segments, there are ten award categories in total.

2025 52

2025 Fast Casual Fine Dining Casual 52

Restaurant Business

JANUARY 22, 2025

The fast-casual chain's kitchens haven't changed much in 30 years. But 2025 will be the year of equipment improvements to speed throughput and improve the team member experience.

Fast Casual 281

Fast Casual 2025 Equipment Casual 281

Black Box Intelligence

APRIL 25, 2025

Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% during the first quarter of 2025, while Q4 of 2024 posted sales growth of 0.9%. Comp Sales -2.2% Same-store sales growth was 0.3%

2025 52

2025 Fast Casual Point of Sale Fine Dining 52

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. in Q4 to 0.3%. industry-wide.

2025 52

2025 Fast Casual Webinar Guest Recovery 52

Modern Restaurant Management

SEPTEMBER 27, 2024

A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. percent year-over-year, compared to 0.4 percent for QSR restaurants.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The fast food industry ranked sixth out of the 15 industries studied in MBLM’s Brand Intimacy 2020 Study , which is the largest study of brands based on emotions.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Qu

APRIL 8, 2025

Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). 80% of QSRs are implementing kiosks in-store compared to 52% of Fast Casuals. Owning the guest relationship.

2025 52

2025 Operations Fast Casual Loyalty Program 52

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Seizing an opportunity to revitalize the restaurant industry, Fazoli’s is encouraging challenged quick-service or fast-casual restaurant operators to convert their existing shells into a Fazoli’s.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

FEBRUARY 19, 2020

The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. “Fazoli’s is at the forefront of the fast-casual Italian category,” Milliken said. “GFG sees this untapped segment as the biggest opportunity in the restaurant business.

Franchising 307

Franchising Franchise Fast Casual Point of Sale 307

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchising 341

Franchising Franchise 2020 Leadership 341