Modern Restaurant Management

MARCH 13, 2024

The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability. This can ultimately lead to lower customer satisfaction and loyalty. Investing in comprehensive training programs is key to meeting these skill requirements.

Loyalty Program 194

Loyalty Program Customer Service Customer Experience 2024 194

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. They support online ordering, mobile payments, and loyalty programs and can integrate with third-party delivery services.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood.

Loyalty Program 179

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 179

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Just as the transition to renewables and electric vehicles has thrived on collaborative efforts, we foresee more collaboration for the cultivated meat industry in 2024.

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2024 Fast Casual Insurance Food Safety 195

OneDine

MARCH 14, 2024

At Murtec 2024, OneDine got a front-row seat to all the cool stuff shaping the future of our industry. Here’s our take on the four big things we brought home: Getting Friendly with Mobile: Murtec 2024 was all about going mobile and we’re totally on board! So there you have it – our take on Murtec 2024.

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2024 Loyalty Program Hospitality Waste 52

ChowNow

MARCH 17, 2021

42% of restaurants plan to invest in customer loyalty programs. Digital sales will account for more than half of limited-service and quick-service sales by 2024. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. Get Started: 5 Tactics for Restaurant Success in 2021. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. Health Care Without Harm.

Hospitality 182

Hospitality Food Consumer Goods Point of Sale 182

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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2023 Loyalty Program Mobile Ordering Consumer Goods 195

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

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2023 Front of House Customer Experience Customer Service 116

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. percent by 2024, and 2020 will be a catalyst year that could drive that number up. Sustainability extends into the kitchen with food waste.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Sustainability. 49 percent are most concerned about their credit card data being stolen.

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2020 Loyalty Program Point of Sale 2019 190