Restaurant Business

JULY 21, 2025

will be roughly 80 options, from meats, seafood, noodles and vegetables—including seasonal options, which in Canada have included things like abalone, snow crab legs and spot prawns. stores, and the menu will evolve as they see what works. The menu also includes boba, fruit teas and other drink options.

Fast Casual 167

Fast Casual Casual Loyalty Program 2025 167

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. As of 2024, over half of U.S. We believe loyalty programs will evolve, moving away from traditional points and discounts toward more sophisticated, personalized incentives delivered through digital channels, such as digital wallets.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Lavu

JULY 4, 2025

Diners simply scan a code with their phone, browse the menu, place their order, and pay – all from their table or even while waiting in line. They use data analytics to forecast demand based on historical sales, seasonal patterns, and upcoming promotions. These systems go beyond simple tracking. Another advantage?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JULY 11, 2025

Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory. Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. This means owners can manage their operations, update menus, and track inventory across multiple locations in real time.

POS 78

POS Management Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. as of December 2024, according to Homebase payroll data. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant Business

JULY 14, 2025

That means basic information like menu and hours of location have to be up to date (which is just good practice anyway). Drenon’s agency worked with a New England convenience-store chain on a six-second video pushing loyalty signups. “It The program grew by 75% in six months. Also, keep it short.

Social Media 167

Social Media SEO Leadership Technology 167

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. percentage points less than sales growth from the same two-month period in 2024. Explore Easier Access to Capital : Traditional loans aren’t the only option. percent) also grew.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

APRIL 21, 2025

A small restaurant will be far less able to absorb those costs without raising menu prices. China, meanwhile, exported $55 billion in equipment in 2024, and the tariff on Chinese imports, as of this writing, stands at 145 percent. Cultivate food producers near you and promote “locavore” menu items.

Seasonal Menu 360

Seasonal Menu 2025 Loyalty Program Equipment 360

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. An issue that may arise from this in 2024 is data privacy. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Familiar, nostalgic menu items draw them in.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

7 Shifts

JULY 25, 2024

With an expected annual growth rate of 4.57% from 2024 to 2029, meal kits provide an opportunity to increase revenue and reach more customers. In fact, 93% of diners said they are more willing to make a reservation at a restaurant that offers special events, and 61% are more willing to pay a higher price for a special event menu.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Have you updated your menu recently with a seasonal treat? Create a secret menu item. It only makes sense to communicate with your guests virtually too.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual Food 2024 251

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. Below are 6 ideas to adapt your regular menu, which can be updated in your restaurant POS. Moms aren't the only winners, however.

2024 98

2024 Seasonal Menu Social Media Online Ordering 98

Lavu

NOVEMBER 27, 2024

Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Loyalty Programs : Increase repeat visits by 42% and average check size by 28% with personalized rewards. These insights also help pinpoint which menu items drive up food costs and where adjustments can be made.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

QSR Automations

DECEMBER 22, 2023

As we head into 2024, we predict that there will only be even more great ways to implement AI. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

SpotOn

MAY 15, 2024

Draft up a special Father's Day dinner menu Steak. Instead of having typical holiday dishes based on the seasonality of ingredients, craft special meal options for a Father's Day menu that'll turn some bearded heads. You don't even need to elaborate on your loyalty rewards. Grilled chicken.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Apicbase

FEBRUARY 6, 2023

Menu engineering — the process of creating highly profitable and popular menus — is, therefore, crucial to long-term success. But constantly analysing and improving your menu requires time and effort, especially if you operate multiple virtual brands or ghost kitchens. It doesn’t have to be that way, though.

Delivery 52

Delivery Management Management Online Ordering 52

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 The recipe cost, menu cost, and profit margins are all calculated automatically.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346