Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. Online reservations offer guests convenience and reduce the need for hosts.

2023 78

2023 Insurance Front of House Hiring 78

Open for Business

JULY 7, 2023

Quick links The pandemic’s impact on what hospitality means The hospitality value proposition Hospitality, online Technology and hospitality Personalized hospitality Training for good hospitality Diversity and hospitality Sustainability, ethical practices, and hospitality What role do guests play? This year, the price of a meal out rose 8.6%.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

2024 163

2024 2023 Food Order 2013 163

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Act on customer feedback A stellar online reputation brings guests in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Open for Business

MARCH 7, 2023

Online training Only 19% of restaurants offer online training for new team members. However, online training is a growing trend. Typically, a digital training course includes real-life, hands-on instruction as well, even if the bulk of learning happens online. Gen Z and Millennials both prefer to learn this way.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. Some restaurants were able to implement omnichannel strategies to stand out from the crowd.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. Job opportunities expanded, with over 2.6 million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Perfect Daily Grind

MARCH 24, 2023

Mon, 20 Mar PRF El Salvador announces winners of 2023 Salvadoran Barista Championship, Salvadoran Brewers Cup, Toddy Cold Brew Coffee Championship, and Global Roasting Contest. The winners of the 2023 Toddy Cold Brew Coffee Championship were Juan Aristizabal from Colombia and Julia Dziadevych from Hungary.

2023 140

2023 Webinar Beverage Café 140

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This eliminates the need for manual order entry, reduces phone call volume, and can increase sales.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them.

Operations 106

Operations Online Ordering Social Media Technology 106

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Even venues that previously didn’t have a reservation system in place were forced to implement one rather quickly.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 165

Technology Front of House Online Ordering Back of House 165

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Roughly half of U.S.

2022 201

2022 2030 Food Supply Recruiting 201

ChowNow

NOVEMBER 28, 2023

Delivery can sound like a sacrifice to that goal, between courier delays, sheer distance, and being out of control of the end presentation of the order. How can you operate with 20-30% commission per order and extra “marketing” fees to attract new diners, when the industry already has razor thin profit margins? You must care!

Delivery 78

Delivery Online Ordering Food Order Fine Dining 78

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. taking table reservations, . Online Order-Taking. Online Order-Taking. for managing phone calls, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

SpotOn

APRIL 1, 2024

According to recent data from SpotOn's clients, restaurant spending in Cinco de Mayo increased by 40% from 2022 to 2023. Even better, these appetizers travel well together and become an excellent option for diners looking to order online and celebrate at home. No doubt 2024 will be even better.

2024 52

2024 Online Ordering Social Media Food Order 52

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Your website and social media channels provide a sneak peek into your restaurant experience, so it's essential your online presence is inviting and builds excitement to encourage people to visit.

Seating 222

Seating Email Marketing Marketing SEO 222

Restaurant Clicks

NOVEMBER 11, 2021

Make a Reservation. Make a Reservation. Make a Reservation. Order Online. Mangia is a trendy Italian dinner spot during the week, and then on Friday and Saturday, it transforms into a reservations-only 5-course Italian feast hotspot. Make a Reservation. & ?????? ricotta-filled ravioli.

Specials 117

Specials Online Ordering Bar Food Order 117

Mad Mobile

MARCH 8, 2024

Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately. CAKE’s tableside tablet ordering app is compatible on the iPad Mini 6.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Restaurant Clicks

DECEMBER 7, 2021

You can also reserve seats at their bar or patio. I recommend starting with their MOTC Lobster Taco or Lone Star Surf & Turf Carpaccio and ordering their Achiote Glazed Broken Arrow Ranch Nilgai Antelope or Maple/Black Peppercorn Soaked Buffalo Tenderloin with a side of BBQ Brisket Mac N’ Cheese. Make a Reservation.

Food Truck 111

Food Truck Reservations Seasonal Menu Fine Dining 111

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. Many restaurants have added staff to the team to update their online activities, work on design and to help them adapt to new marketing trends.

Fast Casual 128

Fast Casual Front of House Fine Dining Mobile Ordering 128

Kounta

JANUARY 9, 2020

Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. From how they select the restaurant, to making a reservation, placing their order when they’re in the venue, making the payment, and eventually leaving an online review. Below are our top 5 trends for the year.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Restaurant Clicks

NOVEMBER 21, 2021

Make a Reservation. Make a Reservation. But it’s a perfect way to maintain order and ensure customers only get the best cocktail. Make a Reservation. However, you need to book a reservation beforehand. Make a Reservation. It accepts reservations but no deliveries. The Patterson House.

Bar 120

Bar Hotels Back of House Outdoor 120

Open for Business

MAY 2, 2023

In the competitive landscape of 2023, effective marketing is a key driver of growth for restaurants and all other businesses. And the quest to land media coverage on TV, in print, and online, also known as “ earned media ,” is eternal. If you come across a negative review online, respond and try to make it right if possible.

Marketing 78

Marketing Email Marketing Social Media SEO 78

EATER

JUNE 12, 2023

It’s the waitstaff who’ve been scribbling orders on blue-striped checks for 40 years and know how to balance eight plates of pancakes on one arm. Diners in 2023 are both old-fashioned and upscale, omnivore and vegan-friendly, 24-hour and breakfast-only.

Seasonal Menu 102

Seasonal Menu Back of House Food Order Dine-in 102

EATER

FEBRUARY 28, 2022

The image is still widely available online, so it’s unclear, besides the obvious PR grab, why there’s a need to authenticate a digital version of it. But the NFT trend means people are still buying: Flyfish Club won’t officially launch until 2023, but its initial tranches of membership NFTs, capped at 3,000 total, have already sold out.

Fine Dining 133

Fine Dining Dine-in Customer Experience Food Supply 133

Modern Restaurant Management

MAY 5, 2020

" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

JUNE 12, 2020

The Clinton Township Captain D’s is open for drive-thru, call ahead ordering for contactless curbside pick-up, and delivery only; the dining room will remain closed for the immediate future to help ensure the safety of guests and team members. Wisely uses order data collected from Olo to populate the CRM. Franchise Giveaway.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141