Sling

JULY 24, 2023

Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. It offers countertop, portable, and mobile options. 10) Applova Applova offers a full line of self-ordering kiosk hardware and software designed to fit restaurants of all sizes.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Mobile apps and AI chatbots can offer seamless reservation systems and deliver menu recommendations based on a guest’s past orders. Quick Links Why loyalty programs need an update What is next generation loyalty?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

APRIL 11, 2024

Technology plays a key role in redefining and enhancing dining experiences Approximately 55 percent of restaurants planned to integrate new technologies in 2023, with 56 percent aiming to automate more online functions in 2024. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 184

2024 Customer Experience Compost Loyalty Program 184

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. AI is everywhere: It’s pasted across headlines (like this one), trending on social media and the subject of conversations. This might include correlation of social media posts, to reviews, to point of sale metrics.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Let’s dig in.

2023 52

2023 Operations Management Management 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

2024 163

2024 2023 Food Order 2013 163

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This eliminates the need for manual order entry, reduces phone call volume, and can increase sales.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

MadMobile

NOVEMBER 4, 2022

It’s time for your restaurant to tap into the power of the fastest-growing social media app that has taken the world by storm—TikTok. TikTok is a short-form video-focused social media app. What helps TikTok stand out among the other social platforms is its strength in being an entertainment platform.

2023 40

2023 Social Media Influencer Customer Experience 40

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." We expect this will continue into 2023, and operators that don’t prioritize technology will be left behind. Restaurant owners will end 2022 with a sigh of relief after another tough year. "Restaurant

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Future Food

JUNE 27, 2023

Driving in-office participation is now an all too familiar topic that many property managers and asset owners must address following a wave of commentary in the media, architectural journals and thought-leadership papers across the property sector. Liminal, Melbourne (Photo credit - [link] Welcome Back – It’s great to see you again!

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. In terms of operation, we are constantly discussing social media, both in good ways and bad.

Fast Casual 128

Fast Casual Front of House Fine Dining Mobile Ordering 128

Open for Business

MAY 2, 2023

How to use social media for restaurant marketing How to use paid advertising for restaurant marketing How to use email marketing What is restaurant marketing? In the competitive landscape of 2023, effective marketing is a key driver of growth for restaurants and all other businesses. Quick links What is restaurant marketing?

Marketing 78

Marketing Email Marketing Social Media SEO 78

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

MadMobile

NOVEMBER 10, 2022

In addition, 37% say they ordered online and picked it up in the store (BOPIS). Getting customers to the store to pick up their orders boosts future sales because 19% who have shopped by BOPIS make an additional purchase when they get to the store. Selling with social influencers.

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

RGU

JANUARY 12, 2020

Providing in-store tablets and touch-screens to allow for self-serve ordering and implementing digital signage and opening online click-and-collect services are all now quickly becoming de rigueur. Mobile performs strongly with 60 percent of marketers considering it the most effective channel for DTS. On a global scale, the U.S.

Marketing 52

Marketing Mobile Ordering Advertising Social Media 52

EATER

JUNE 12, 2023

Fashionable gentlemen in dress suits order sardine sandwiches and chocolate with as much eagerness as the homeless itinerant calls for a dog with a slap of mustard.” The mobile lunch wagons had ditched their wheels, setting up their counters and barstools permanently where most of their working-class clientele would find them.

White Paper 103

White Paper Mobile Ordering Fine Dining Back of House 103

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 103

2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141

Modern Restaurant Management

NOVEMBER 24, 2021

Since its founding in 2014, the brand has been praised for its natural ability to be showcased on social media. Similarly, incentives are also offered to candidates who pull through on existing deals in 2022 that were initially positioned for 2023 and later. Veterans and first responders want to work. Salata Adds to Team.

Franchise 169

Franchise Franchising Loyalty Program 2022 169

Modern Restaurant Management

MAY 5, 2020

" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59