Remove 2023 Remove Customer Experience Remove Innovation Remove Website Management
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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Guest experience is more important than ever as a likely recession increases competition for business. Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. An increasing number of brands are launching apps, and incentivizing customers to order through them.

2023 209
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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 198
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Top Restaurant Tech Trends in 2024

Chowly

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96
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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This can free up your employees to focus on providing excellent customer service.

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How Consumers Engage with QSRs

Modern Restaurant Management

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S.

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7 Pop-Up Restaurant Marketing Ideas: How to Successfully Market a Pop-Up in 2023

The Restaurant Times

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

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Restaurants Implementing Technology Today Are Better Prepared for the Disruptions of Tomorrow

Modern Restaurant Management

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.