Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. Dining areas will shrink. Drive-thrus are king, and dining rooms are shrinking. The pandemic changed that.

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2021 Email Marketing Online Ordering Advertising 169

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. 3: Enhance Outdoor Dining. 1: Enhance Contactless Ordering and Payments.

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2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. Nowadays, vegan food is becoming normal in restaurants and fast food joints. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options. percent in 2021.

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Fine Dining Fast Casual Food Supply 2022 217

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. How would you characterize 2022 for restaurants? What were major challenges for them? What are ways they can bring more people in?

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2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2

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Loyalty Program Fast Casual Customer Experience Customer Service 209

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Consumers are showing similar signs of permanent behavioral change.

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2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022. Help (Still) Wanted Throughout the Restaurant Industry.

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2022 2030 Food Supply Recruiting 202

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 105

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71 through ghost-kitchen operator ChefSuite.

Fast Casual 186

Fast Casual Customer Service Sustainability Customer Experience 186

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

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2022 Hospitality Loyalty Program Point of Sale 185

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. That’s who we serve at Black Box Intelligence. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category.

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Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Modular Chicken.

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Franchise Franchising 2020 2021 199

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Which is where your restaurant marketing plan comes in. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

The Rail

JANUARY 19, 2023

A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Modern Marketing Tools “In 2021, it was estimated that there were 32,027 full-service restaurant franchise establishments in the United States,” according to Statista.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The restaurant serves both lunch and dinner, and they have a daily happy hour on weekdays. The setting is festive, but you can also enjoy a casual date as well. Best Restaurants in Wilmington. Order Online.

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Back of House Fast Casual Front of House Online Ordering 147

BNG Point of Sale

OCTOBER 7, 2021

Deep sales analysis capabilities help you know what to serve and how to staff for each season, month, week, day and hour. How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. As a restaurant owner, you know first-hand that time is money and high profits are a challenge. Benefits of POS Systems in Restaurants.

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Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

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Delivery Kitchen Safety Social Media Online Ordering 141

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve always seen bartaco as a place to escape, and providing that comfort allows our guests to relax, have fun, and feel transported for a while. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

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2020 Kitchen Safety Food Safety Loyalty Program 193

Apicbase

SEPTEMBER 23, 2022

You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. Scandinavia.

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Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

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2020 Online Ordering Fast Casual Cash Management 158

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

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2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. QDOBA's New Concept.

Franchise 128

Franchise Franchising Loyalty Program Kitchen Safety 128

The Restaurant Times

SEPTEMBER 22, 2021

Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Restaurants will increasingly explore D2C channels (Direct-to-consumer) in 2021. However, this would not be the case going forward.

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Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

JULY 2, 2021

The pandemic was a true watershed moment for food and dining in America. On one hand, restaurants were stripped of their ability to serve people indoors, so restaurant dining hugely diminished. 42 percent of these study participants changed their consumption frequency during the pandemic, compared to before.

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Social Media Point of Sale Email Marketing Fast Casual 186

Restaurant Clicks

DECEMBER 31, 2021

Nothing says New York like a giant foldable slice of pizza. Eating pizza in New York is a quintessential New York experience and a daily routine in the lives of locals. Slice shops are a dime a dozen, and no matter which borough you find yourself wandering through, a pizza shop is bound to be close by. Best Pizza in Red Hook. Order Online.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Restaurant Clicks

DECEMBER 6, 2021

You can find this traditional sushi bar with an authentic, fast-paced street food energy located in the Chinatown Plaza right across the interstate from the Vegas Strip. The highly experienced sushi chefs at Kabuto Edomae prepare the highest quality fish to adorn their nigiri and sushi rolls in a fast-paced open kitchen for guests to watch.

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Fine Dining Reservations Hotels Seasonal Menu 134

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Black Box Intelligence

SEPTEMBER 13, 2021

According to our data, as of July 2021, sales are up by 2% on average. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Since the pandemic accelerated the digitization of business , many restaurants are swimming with data.

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Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

Modern Restaurant Management

NOVEMBER 25, 2020

And we’ve never wavered from our commitment to serving delicious, chef-inspired, hand-crafted food made with high quality, responsibly sourced ingredients.” “We’re firing on cylinders to bring our all-natural, ‘better for you’ food to many more people in 2021 and beyond,” said Guzzetta.

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2021 Fast Casual Tourism Outdoor 195

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

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2021 Guest Recovery 2019 Loyalty Program 178