Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. Safety concerns. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Opportunities in other sectors.

Recruiting 71

Recruiting 2021 Management Management 71

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Even a small vegetable vendor can take orders via some kind of online ordering platform. Well, not anymore. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 138

2020 Online Ordering Point of Sale Cash Management 138

Next Restaurants

FEBRUARY 24, 2021

In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. Because you can never know how someone is feeling unless you speak to them, it is more important now than ever that restaurant managers are actively communicating with their staff as they plan for returns. By Adrian Johansen, Contributor.

Food Safety 106

Food Safety Cash Management Online Ordering Food Order 106

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks.

Mobile Ordering 125

Mobile Ordering Customer Service Food Order Online Ordering 125

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Food and Alcoholic Delivery.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. Vianne was doing everything she could to survive in Los Angeles.

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

2021 169

2021 Kitchen Safety Food Safety Mobile Ordering 169

The Restaurant Times

SEPTEMBER 30, 2021

Food truck businesses have never been more popular than they are now. In 2020, we saw a significant rise in the number of food trucks. Moreover, since the COVID-19 pandemic, many customers prefer to eat from food trucks rather than restaurants as they are relatively safer. 8 Things To Consider Before Starting Up A Food Truck.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 189

Food Safety Mobile Ordering Online Ordering Kitchen Safety 189

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. ” Optimism Is Returning.

2021 178

2021 Online Ordering Mobile Ordering Guest Recovery 178

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. In Asia, the third factor most often cited was provenance and food production methods. Yelp Economic Average. In the U.S.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 182

2022 Food Supply Mobile Ordering Customer Experience 182

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 116

Bar Cash Management Loyalty Program Point of Sale 116

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 155

2020 Franchise Franchising Food Order 155

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 181

Kitchen Safety Loyalty Program Delivery Customer Service 181

The Restaurant Times

JUNE 25, 2021

In the year 2021, Daryaganj won the Restaurant of the Year Award-2021 from Delhiites Magazine. At the time when restaurants were shutting down dine-in services, Daryaganj was not into the food delivery business. The biggest challenge the industry is facing today is poor cash flow.

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As ’s stock price performance.

Mobile Ordering 151

Mobile Ordering Restaurant Law Seating Customer Service 151

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. percent demand decline.

Loyalty Program 113

Loyalty Program Fast Casual Online Ordering Consumer Goods 113

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 184

Webinar Customer Experience Mobile Ordering Customer Service 184

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp. million people experiencing food insecurity.

Mobile Ordering 114

Mobile Ordering Online Ordering Food Order Recycling 114

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 101

Mobile Ordering Online Ordering Point of Sale POS 101

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 123

Fast Casual Casual Menu Mobile Ordering 123

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. California.

2021 176

2021 Loyalty Program Coupons Fast Casual 176

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 135

Franchise Franchising Mobile Ordering Kitchen Safety 135

Modern Restaurant Management

JANUARY 9, 2020

Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. .” Brands, Inc.

Fast Casual 99

Fast Casual Customer Service Online Ordering Employee Relations 99

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. Now more than ever, consumers want to get their food and go, quickly. Convenience is the main ingredient driving restaurant demand.

2020 216

2020 Mobile Ordering Hotels Food Safety 216

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States.

Food Safety 133

Food Safety Loyalty Program Kitchen Safety Online Ordering 133