Modern Restaurant Management

NOVEMBER 23, 2021

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Customers now expect more than a simple rewards program or general mailing list. Enhancing the In-Person Experience.

Loyalty Program 189

Loyalty Program Email Marketing Customer Experience Seasonal Menu 189

Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? Your reporting software should give you detailed insight into your operations and give you actionable data to help you make better business decisions and increase your overall bottom line. If you haven’t already made the leap, you absolutely must implement online ordering in 2020. Online Ordering.

POS 107

POS Hospitality 2020 Loyalty Program 107

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Here are highlights: Take-out is key to sales for outlets that are still operational, growing by +110 percent for the week ending March 28 vs. an average week.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Technology also allows for seamless delivery operations during colder months. Key 2022 Trends.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App. Many restaurants adopted delivery services out of necessity in 2020.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? In addition to deploying technology to address these shifting customer habits, arguably one of the biggest hurdles restaurant operators face is vendor fatigue.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

DECEMBER 9, 2020

years , including by 12% in Q2 2020, when every other economic indicator was contracting. Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Customer Connections.

Loyalty Program 193

Loyalty Program Customer Service Consumer Goods Online Ordering 193

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

Modern Restaurant Management

MARCH 23, 2020

Here are some technologies that will continue to be part of any restaurant’s day-to-day operations. Customers are incentivized by the appeal of cutting the line (without facing the wrath of fellow line members) and being rewarded for their patronage with generous loyalty programs.

Technology 159

Technology Loyalty Program Customer Experience Mobile Ordering 159

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Now brands are trying to balance speed to market and operational readiness. Many brands went full speed ahead without taking operations and associate investments into consideration.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 179

Marketing Loyalty Program Fast Casual Coupons 179

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. The reality of restaurant operations during such unusual times is that brands need to be ready to turn on a dime.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Most impactful of all the events has, of course, been COVID-19. In turn, businesses need to change theirs to suit.

2021 145

2021 Loyalty Program Social Media Webinar 145

Modern Restaurant Management

MARCH 14, 2022

With more than one million baby boomers retiring from the workforce in 2020, coupled with the four million Americans that have voluntarily left the workforce, there are nearly 11 million jobs that are still in need of being filled, according to the U.S. Employee Incentive Programs. The answer: financial stability and flexibility.

Loyalty Program 189

Loyalty Program Recruiting 2000 Transportation 189

Modern Restaurant Management

DECEMBER 17, 2021

It’s no wonder that many restaurants have digitized ordering operations to increase order accuracy and customer convenience. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Digital Transformation-Fueled Operational Execution. Meeting or Exceeding Customers’ Needs.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.

Mobile Ordering 197

Mobile Ordering Online Ordering Ordering Loyalty Program 197

Modern Restaurant Management

MAY 5, 2022

Covantis is a blockchain-powered digital operations platform that eliminates paper-based post-trade processes and increases efficiency, while decreasing operational risks for bulk commodity shipments. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. With drive-thru equipped buildouts as low as 1,200 sq. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. ” Dickey’s is now offering a franchise discount for existing Owners Operators. Current franchisees are eligible for $5,000 off franchisee fees.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

SEPTEMBER 15, 2021

It is expected alcohol sales will grow as suppliers and operators adapt packing and pricing models to bolster alcohol sales with delivery. The comparable week last year (to September 5 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery also requires the greatest investment and, in some cases, costs your operation the most. For those who prefer ordering delivery directly from restaurants, 63 percent choose restaurants with a loyalty program. Of all contactless channels, delivery is increasing fastest.

Delivery 203

Delivery Loyalty Program Online Ordering Dine-in 203

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. An inaugural loyalty program (September). A rebrand (June). A new tech suite (September).

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

OCTOBER 18, 2022

billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. Improve operations. It’s not enough to implement strict QA programs in your restaurant. You must also monitor your suppliers to be certain they have proper food safety protocols and structured QA programs in place.

Audits 189

Audits 2040 Food Safety Consumer Goods 189

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Thus, e-commerce is quickly moving front and center.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Deliverect

DECEMBER 27, 2020

You’ll learn how each approach benefits consumers and operators in different ways. Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Goliath Consulting

NOVEMBER 23, 2021

QR codes have been around since 2010, but they didn’t catch on for mainstream use in North America until the 2020’s.” According to Total Food Service, QR codes can drive engagement and loyalty opportunities. Digital menus also require more “upfront costs for software, licensing, equipment, and data.” in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. with restaurant concepts in more than ten countries.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JULY 29, 2021

In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. Cybercriminals are a growing threat to virtually every industry.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. 2020 fast-tracked the adoption of omnichannel for even the most traditional dine-in establishments.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

The Restaurant Times

JUNE 1, 2022

In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Purchase Equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment. No wonder ice cream is the most popular frozen dessert in the US.

License 52

License Insurance Employee Relations Website Management 52