Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12. billion to $25 billion.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Emotional Connection and Loyalty.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). But most restaurants hadn’t invested in the technology or the processes needed to service the onslaught of digital engagement and transactions they experienced.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

JANUARY 22, 2021

. “While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. percent over 2019. ” Naf Naf Expands in Dallas Area. .

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. 10 units in Chicago.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Touch Bistro

AUGUST 20, 2021

Additionally, Yelp found that interest in food delivery remains at 189% of 2019 levels , even as people once again return to dining rooms. For fast casual, casual, and full-service restaurants, the average profit margin is around 6%. Difficult to Promote Customer Loyalty. In-House Online Ordering.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. By 2023, what began as a convenience has evolved into a necessity, shaping the way businesses operate.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. On the other hand, fast food restaurants are on the rise , with 0.8% million tons in 2020 and 12 million tons in 2021. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Indoor Media

SEPTEMBER 26, 2017

You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out. Check out these tips to avoid these advertising mistakes we’ve seen fast-casual restaurants make over the years.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Modern Restaurant Management

AUGUST 25, 2021

Proving itself a frozen force in the QSR dessert space, the brand has successfully grown from 22 corporate units in 2019 to 50 units this year, and is on track to open an additional 20 locations by year’s end. The 50th location was awarded to Hali Brecht and will be opening in Deltona, FL this August. . & Canada.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. ce launched its franchise program to expand the concept across the nation. Real Famous BBQ Debuts.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

MAY 27, 2020

Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. Investing in and expanding emerging technologies to drive contactless experiences. Available and emerging technology. In other news, Miso Robotics partnered with PathSpot Technologies, Inc. Motion sensors.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Single Platform

DECEMBER 21, 2018

I’ve done some research on what the top food mags, sites, and experts are saying about the restaurant & food trends for 2019. Read on for my picks for the Top 5 Food Trends for 2019. Middle Eastern food has even made its way into fast casual, with chains like Roti growing rapidly. Wild, Wild Hummus. Interested?

2019 36

2019 Online Ordering Food Order Loyalty Program 36

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. In March 2021, QSR transactions were up +29 percent compared to a year ago and down -5 percent compared to March 2019, NPD reports.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Single Platform

DECEMBER 21, 2018

I’ve done some research on what the top food mags, sites, and experts are saying about the restaurant & food trends for 2019. Read on for my picks for the Top 5 Food Trends for 2019. Middle Eastern food has even made its way into fast casual, with chains like Roti growing rapidly. Wild, Wild Hummus. Interested?

2019 28

2019 Online Ordering Food Order Loyalty Program 28

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. ru Sushi Kitchen at Legacy Hall in September 2019 to much success. Filet Mignon Hibachi Fried Rice. Donal Neilan. Megan Gunderson.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JUNE 19, 2020

a WiFi marketing and analytics platform for digital agencies, in December 2019. ” “We’re ready to feed corporate America once they return,” said Hadrien Delande, Chief Marketing Officer at B.GOOD, a fast casual restaurant chain. PPP Forgiveness Links and EZ App. ” xtraCASH from xtraCHEF.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. In making the announcement TJ Fox, President of Business Markets for Verizon Business stated, “Businesses are investing in technologies to advance and grow their businesses, address customer needs and adapt to today's environment.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Plant-based Menu Items.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 1, 2021

When they do go out, consumers prefer local restaurants over national chains; QSR more than fast casual or casual dining; and coffee shops/casual eateries are preferred over "breakfast only" spots. Chick-fil-A holds onto its fast food crown; Subway stumbles. percent to a score of 77.6

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). The new franchise program is now available nationwide. Mobile Community Insights.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177