ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 28, 2023

One of the ways to achieve this is to utilize technology, possibly a mobile platform designed for communicating with restaurant employees – hourly workers, some temporary, who are usually all working different shifts and never at a desk.

Management 197

Management Management Food Safety Communication 197

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As restaurant owners search for solutions, many are turning to automation and other technology designed to replace humans as a silver bullet. But what does it mean for workers?

Mobile Ordering 111

Mobile Ordering Customer Service Food Order Online Ordering 111

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. And restaurants have a chance to capitalize on the trend through design choices aimed at social media users.

Fast Casual 205

Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. percent over 2019.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 2, 2019

They are also especially appealing to younger demographics who prefer to use mobile payment methods. Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” Amid all this, you yourself might be asking: “Do I design for a COVID universe or do I design for the last normal? It could be that you've got mobility issues.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

The Restaurant Times

JUNE 29, 2020

According to data, cloud kitchen revenues in the UAE and Saudi Arabia jumped 160 percent in 2019 and is currently worth more than $65 million. A well-established website that enables online ordering for a cloud kitchen business is essential for generating more orders and widening your brand’s online presence.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Modern Restaurant Management

OCTOBER 6, 2020

In 2019 it was widely reported that Americans were making less and less meals at home, and with that we saw the rise of grocery stores and retailers across the country begin to offer dine-in experiences to attract customers. Café 1948 started as a small mobile trailer in Tyler Texas by Samuel and his wife in 2015.

Mobile Ordering 197

Mobile Ordering Customer Service Food Safety Small Business 197

Bingage

APRIL 14, 2021

To be updated and evolv e the latest technology, POS software is being designed for this purpose. Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Online Orders – Provides premium services, also power chains like Pizza Hut, Eat Fit, etc.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. Ensure Your Website is Mobile Friendly. Google will review your listing, and if all is in order, it will be listed – absolutely free. " And that is it.

Social Media 134

Social Media Mobile Ordering Influencer Online Ordering 134

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., ” The company currently has over 460 locations system-wide*, with an additional 20+ stores slated to open by the end of 2019.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. .” New COO at Fuzzy's. ” Subway on ezCater Platform. Spreading the Spirit of BBQ. .

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 12, 2019

A detailed look at Salata’s restaurant design and layout. Salata is on track to have 25 new franchise contracts secured by the end of 2019. The introduction of the franchising microsite follows a number of brand milestones for Salata in 2019, including: The debut of a new restaurant design (February). In 2020, 65.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Lavu

OCTOBER 23, 2019

August 07, 2019 03:27 PM Eastern Daylight Time. –( BUSINESS WIRE )–Leading mobile point-of-sale and payment processing platform, Lavu, announced the acquisition of Sourcery, an automated accounts payable solution designed for the restaurant industry. ALBUQUERQUE, N.M.–( said Teri Wilson, Sourcery’s GM.

Point of Sale 60

Point of Sale Mobile Ordering 2012 Food Supply 60

Restaurant365

DECEMBER 4, 2020

Restaurant owners trying to keep up with the constant inventory change are turning to inventory management software , which covers the inventory process end to end, from counting and transferring to ordering and invoicing. Keeping up with the rise of mobile. Restaurant websites and online restaurant menus should be mobile responsive.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

AUGUST 14, 2020

“Since launching the franchise initiative in October 2019, we have been energized by the interest and excitement from experienced multi-unit operators who want to get involved with the brand,” said Bill Phelps, CEO of Dave’s Hot Chicken. In 2019, Little Caesars opened in Spain, India, and Barbados.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. But table ordering systems are more than just fancy menus.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

JANUARY 27, 2022

Even before the pandemic, quite a few restaurants were struggling to survive, and many of them succumbed to closures in 2018 and 2019, a fate that most other restaurant industries in the world faced during the pandemic. Compared to 2019, the year-over-year change of seated diners in restaurants in the UK -7 percent on November 23, 2021.

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

Sling

SEPTEMBER 23, 2021

They order their ramen by filling out their own order form. Giger Museum that houses the works of that surrealist painter, sculptor, and set designer. he’s most famous for his work designing the eponymous alien from the Alien movie franchise. At Ichiran, that means all social interaction. There’s no need to talk.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. This will aid in the seamless administration of customer orders.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! Post some well-designed photos of your food, accompanied by exquisite details about the food and its preparation and include some personal stories about the dish or its ingredients.

Loyalty Program 79

Loyalty Program Social Media Food Truck Coupons 79

EATER

MAY 24, 2021

According to a Yelp press release , in 2020, the company saw a 2,400 percent rise in searches for “Black-owned” restaurants compared to 2019. Minor serves fried chicken and other Southern staples in a takeout format, and he says the community supported the restaurant in the first half of the year despite the statewide stay at home order.

Social Media 106

Social Media 2020 Small Business Food Truck 106

BNG Point of Sale

AUGUST 27, 2021

You will be presented with a plethora of food truck designs from which you may select the one that best suits your needs. . Depending on your food truck design, you can go to the next stage of the process. For example, you might prefer to manage your food service business from a fixed location rather than from a mobile location.

Food Truck 52

Food Truck Point of Sale Customer Service Consumer Goods 52

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Progressive Web Apps vs Native Mobile Apps. Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

The Restaurant Times

DECEMBER 6, 2020

The advantage of mobility in the food truck format has given operators access to multiple locations at an initial capital lower than a restaurant of any other format. According to statistics, in 2019, the overall revenue stream from food trucks grew by $985M. Food trucks are gaining popularity in the evolving restaurant space.

Food Truck 52

Food Truck Food License Restaurant Law 52