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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 230
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Enjoy the Holiday Gifts of Efficiency and Savings

Modern Restaurant Management

You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. You’re still at just 75 percent of your 2019 head count, and even increasing wages isn’t attracting the people you need. freezers, food warmers, fryers, etc.).

Equipment 197
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Five Ways AI Cameras Will Help Your restaurant in 2021

Goliath Consulting

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167
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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

2020 197
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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

Diners’ main concerns about visiting restaurants again include cleanliness and safety. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Food and Alcoholic Delivery. Health and safety when dining out – What matters most?

2020 184
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2021: A Year of Strategic Questions for Restaurants 

Modern Restaurant Management

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view.

2021 189