Restaurants Pivot to the new ‘Post-COVID’ Consumer Behavior Patterns
Modern Restaurant Management
AUGUST 5, 2021
Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.”
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