Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

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2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 25, 2020

” He added, “With the completion of today’s rule, employers will now have certainty in structuring their business relationships, employees will have a better understanding of their employment circumstances, and unions will have clarity regarding with whom they have a collective-bargaining relationship.” Condado Tacos?,

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights. – Joe Hand Jr.,

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Among all age groups, Millennials expressed the most trepidation about getting sick.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. She is an accomplished leader in the restaurant industry.

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Franchise Franchising Fast Casual Point of Sale 305

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. Moreover, rising food and labor costs, the challenges of modernizing, rising interest rates, inflation concerns, global tensions, uncertainty about economic growth, and the risk of crisis communications challenges — they all require an answer.

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Restaurant Business

APRIL 23, 2025

As delivery contracts have grown more complex over the years, navigating them has become a business in and of itself for delivery specialist Figure 8.

Delivery 147

Delivery Technology 147

The Restaurant Times

SEPTEMBER 30, 2021

Every industry is scrambling to catch up with the advancement of technology. One of the most important things we have learned throughout this tech revolution is that online services are here to stay, and made life easier when the entire world was bottled up due to the pandemic. Restaurants understood the development quite well.

Ordering 52

Ordering Online Ordering Point of Sale Loyalty Program 52

The Restaurant Times

AUGUST 30, 2021

Advanced technology is opening newer avenues for USA restaurateurs. Post-digitization, robots are emerging as the new frontiers of the US restaurant industry. From topping pizzas to waiter-ing and delivery, robots are now managing virtually every other aspect a restaurant might involve. Robotic Delivery.

Delivery 52

Delivery Employee Relations Customer Experience Food Order 52

SpotOn

JULY 9, 2024

We're SpotOn, so we're probably biased about our own restaurant POS system. That's why, instead of talking about ourselves, we've compiled a list of SpotOn reviews across third-party platforms. As seen in the chart below, G2 also recognized SpotOn as one of the POS leaders in the restaurant industry in 2024.

2024 52

2024 Point of Sale POS Online Ordering 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. With these, you can help your business partners continue to meet the all-important benchmarks for profitability, quality and consistency time and again. Free download.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? December’s -5.7

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. . In short, consumers are ordering more food, and for larger parties.

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Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

SpotOn

DECEMBER 30, 2024

Restaurant profit margins are pretty low. Sure these make it worse, but the real reason why owners struggle to make a profit is because it's damn hard to run an efficient restaurant business. Here we explain restaurant profit margins, show you how to calculate yours, and provide real ways to get that bottom line up.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Food Order 52

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). Click here to view the new Interim Final Rules. PPP Revisions.

Food Safety 423

Food Safety Kitchen Safety Online Ordering Loyalty Program 423