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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants.

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How To Start An Online Business

Lady Boss Blogger

So you’ve decided you want to finally pursue your dream of starting an online business, but you’re not entirely sure where to start. Don’t think of starting an online business as a linear process, but as a non-linear one with roundabouts, u-turns, and detours. Then you’ve come to the right place!

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Avoid Digital Pitfalls When a Restaurant Changes Hands

Modern Restaurant Management

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. Google allows you to update the details of your restaurant listing (eg.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech. What can restaurant operators do to better handle inventory and labor challenges?

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Publish Your Website with These Best Restaurant Website Builders

7 Shifts

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. These social networks don't have the capabilities your restaurant needs to become an online business. Cons: Creating your website can take up a lot of time out of your busy schedule.

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Customer ‘Listening’ Is Broken. Here’s How to Fix It.

Modern Restaurant Management

For today’s always-online consumers, it’s all the same. Ninety-four percent of diners base their decisions on online reviews, and businesses who respond are seen as nearly two times more trustworthy than businesses who don’t. Nobody likes being ignored – online or off. Reviews matter.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Restaurant managers also either oversee or directly respond to online reviews. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Staffing When you manage your restaurant staff well, you manage your restaurant well.