ChowNow

APRIL 4, 2025

Online reputation management for restaurants is all about paying attention to your restaurants digital reputationand taking steps to shape that conversation. Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.

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Management Management Social Media Online Ordering 195

ChowNow

FEBRUARY 28, 2025

To get the timing right, you need to send out emails at strategic moments, such as: After a first order: Send a welcome email thanking the customer, followed by a series of other emails reminding them to order again and then other ways they can place orders with your restaurant. can boost traffic.

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Ordering Email Marketing Social Media Online Ordering 195

ChowNow

FEBRUARY 7, 2025

or That sounds like something for big chains, not a small independent restaurant like mine. Creating a sense of urgency with time-sensitive promotions and specials encourages customers to spend more in the moment, fearing theyll miss out if they dont act fast. or Upselling feels awkward.

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Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. And only 18 percent of businesses not currently using it say they have concerns over its data practices. according to Capterra’s TikTok Marketing Survey.

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. Having a digital presence is critical.

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Social Media Customer Experience Email Marketing Loyalty Program 252

Modern Restaurant Management

APRIL 30, 2021

The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. So it makes good business sense to revamp your marketing strategies. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

APRIL 16, 2025

"After COVID, people are craving social dining experiences where the detail is leveled up." Unique tableside services at a variety of restaurants are taking the experience factor to the next level. "Showcasing the WOW factor is key," Lucas Bumba, General Manager of Nisos Prime, explained. "We

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Back of House Customer Experience Customer Service Hospitality 342

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. That’s where the NEXT Flavor Report comes in.

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Beverage 2025 Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 7, 2025

But without a clear budget, your restaurant risks losing customers to competitors who consistently promote their business. In this guide, youll learn how to create a budget that works for your business without overspending or second-guessing every decision. To get the most out of your marketing budget, be very clear with your goals.

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Marketing Email Marketing Social Media Loyalty Program 195

EATER

MARCH 25, 2025

As he travels the country eating at these restaurants, often accompanied by his wife Ronni and other family members, Lees built his own brand of family-run business. Hes also become a self-appointed champion for those independent restaurants, which frequently end up with lines of customers out the door after Lee posts a positive review.

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Social Media Small Business Front of House Point of Sale 236

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. To do so, you must have an optimized website and engaging social media profiles. If your website isn’t optimized for mobile, you could be losing out on potential customers.

Book 195

Book Marketing Email Marketing Social Media 195

EATER

FEBRUARY 17, 2023

From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in. That was until another account pointed out that Pickle Me Everything was admittedly not preserving its pickles properly , which could lead to botulism poisoning.

Social Media 261

Social Media Influencer Food Kitchen Safety 261

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Below are a few examples of small and big F&B chains applying unique marketing techniques. Extra side, desert, take-home dressing, etc. Here are their insights. Impressions are everything.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

MAY 30, 2025

Growth Drivers in the United States Fast Food & Quick Service Restaurants Market Growing Demand for Convenience and On-the-Go Eating The busy lifestyle of American consumers has driven the need for quick and convenient meals. Inflation, supply chain issues, and increased wages due to staffing shortages have driven up operational costs.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 28, 2022

Branding is essential for all businesses. Here’s how to do it: Decide on a Suitable Business Name and Logo. Having a memorable business name and logo is vital for any business, but it’s even more important for a ghost kitchen. Your business does not have a storefront. Source: Alt/Grub/Faction.

Social Media 528

Social Media Small Business Advertising Food Order 528

Modern Restaurant Management

FEBRUARY 25, 2022

To stand out and get more customers means focusing more on marketing. If you’re looking for ways to up your restaurant marketing game, here are the practical steps you should be taking in 2022. It needs to be visible to casual browsers who simply won’t take the time to download information that should be easily accessible.

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2022 Marketing Email Marketing Social Media 531

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Whether youre an independent operator or part of a small chain, visibility is everything. Today, customers rely on Google searches, online reviews, and social media to decide where to eat.

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2025 Marketing Email Marketing Operations 195

EATER

MAY 7, 2025

But after years of cozy viewing taking precedence particularly in the world of competitive food shows, thanks to the Great British Bake Off , Nailed It! , The first words that greet the viewer are Stewarts opening voiceover admitting that for far too long, the pressure of the kitchen has been an excuse for out-of-control behavior.)

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Social Media Seasonal Menu Back of House Small Business 270

Goliath Consulting

DECEMBER 7, 2021

Social media continues to be one of the best marketing channels of the century. Social media is an essential component of many brands’ marketing strategies. 90% of marketers say that social media marketing has increased their business exposure.

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Social Media Marketing Email Marketing 2022 243

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. All you have to do is keep them happy.

2025 195

2025 Loyalty Program Operations Email Marketing 195

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

MARCH 5, 2021

As a website developer, who has over 20 years of experience in the industry, here are a few ways I would suggest you update your website to attract business. Remove all of the sliding picture panes, which often take up the most expensive real estate on the website. Be Careful with Social Media Integration.

Mobile Ordering 491

Mobile Ordering Online Ordering Social Media Food Order 491

Modern Restaurant Management

AUGUST 11, 2021

This year, Tork wanted to provide restaurants with even more insights, tools and resources through its Take Back the Lunch Break effort to help during this critical period of recovery. Here are some of the most impactful pieces of advice: Reach Out to Your Diners. Support Women. Offer Value. Get Hungry for Feedback.

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Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

FEBRUARY 18, 2020

This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Small businesses are the backbone of communities across the country. Franchises make up a large portion of businesses in the U.S.

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Franchise Franchising Social Media Loyalty Program 492

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

FEBRUARY 21, 2025

Third-party delivery apps start out as a convenient way to reach new customers, but they always take a significant chunk of your profits. Offer Incentives for Direct Orders Changing customer habits takes time, but you can speed up the process by offering valuable incentives.

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

ChowNow

OCTOBER 2, 2024

Social media marketing for restaurants is one of the most direct ways to engage with diners to increase awareness, loyalty and drive sales. Thankfully, you don’t have to be a social media expert to use it effectively for your business. Instagram is the second most popular social media network behind Facebook.

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Social Media Marketing Entertainment Online Ordering 195

ChowNow

JANUARY 27, 2025

As first responders work tirelessly to contain the fires and protect lives, local businesses have stepped up to provide essential aid in whatever ways they can. sunday.gravy Pizzana Known for their elevated take on Neapolitan pizza, Pizzana has become a staple in Los Angeles dining scene with several locations throughout the city.

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Food Supply Social Media Food Order Take-out 300

ChowNow

JANUARY 23, 2025

We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.

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Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

NOVEMBER 19, 2021

However, taking steps to increase your loyal customer base will ensure your restaurant flourishes during this difficult season. Having the prospect of a free meal in the future will make customers more likely to choose your restaurant when picking where they eat out. Social Media Contests. Support Local Businesses.

Marketing 474

Marketing Social Media Loyalty Program Food Supply 474

ChowNow

APRIL 11, 2025

The last time you tried a new restaurant, what steps did you take before you walked through their doors? The Impact of Online Reviews on Restaurants: What it Means for Your Business Whether youre paying attention to them or not, your online reviews are affecting your business and your customer trust and loyalty.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

Modern Restaurant Management

MARCH 19, 2020

Food bloggers and influencers are modern-day critics that can wield enough persuasive power to make or break a hospitality business. Any restaurant or F&B business can leverage this form of marketing to their benefit, it just requires a little know-how in the realm of digital networking. Find Bloggers in Your Niche.

Influencer 532

Influencer Marketing Social Media Online Ordering 532

Modern Restaurant Management

JANUARY 27, 2021

The messaging can be informative (“Direct orders are the best way to support our business”) or incentivizing (“Lowest prices guaranteed when you order from our website or app”). Include a hyperlink that takes them right to your online order form to save them the time and hassle of navigating your website.

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Ordering Online Ordering Social Media Delivery 539

ChowNow

MAY 2, 2025

Why Restaurant Newsletters Are Worth Your Time It can be easy to assume that social media should be the center of your marketing efforts, but when it comes to reaching your most valuable guests and driving real businessemail wins every time. Fortunately, getting started doesnt have to be complicated.

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Email Marketing Loyalty Program Social Media Seasonal Menu 195

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily.

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Email Marketing Marketing 2025 Online Ordering 195