Modern Restaurant Management

NOVEMBER 8, 2023

Most restaurants, however, are still trying to manage their operation based on their outdated business plans, SOPs, and vague key performance indicators (KPIs). Panicked at first, some restaurant and F&B operations managed to adjust. Even dress codes are more relaxed. And that is just the United States. Not operators.

Recruiting 186

Recruiting Guest Recovery Advertising Food Supply 186

7 Shifts

JULY 29, 2020

It’s no secret that COVID-19 has impacted the restaurant workforce. According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. If you were able to support employees, what did that look like?"

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. Outsourced recruiting for full-time and contingent staff can help and is simply more efficient.

Guest Recovery 199

Guest Recovery Recruiting Front of House Customer Service 199

Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. We’re the result of years of poor management, treating staff as a line item and not as an asset. Like 90 percent of the bar, restaurant, and nightclub problems, you are your own worst enemy.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Culinary Cues

MAY 13, 2023

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets.

Hotels 426

Hotels Point of Sale Cash Management Training 426

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Those restaurant organizations that closely monitor and manage such existing and emerging risks will be best positioned to ride out the turbulence.

2024 114

2024 Insurance Recruiting Restaurant Law 114

Modern Restaurant Management

DECEMBER 7, 2021

Despite external pressures on talent, ample opportunity exists for restaurant operators to prepare for a year of constant change. With 2021 nearly wrapped up, restaurant operators across the country are looking to the New Year with cautious optimism. For leaders in the restaurant and hospitality industry, now is the time to adapt.

2022 193

2022 Operations Recruiting Hiring 193

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. Without standards restaurants will have miscommunication, inconsistency, slips in quality, and disappointed guests. The same is true in restaurants.

Entertainment 363

Entertainment Back of House Consumer Goods Recruiting 363

Modern Restaurant Management

NOVEMBER 22, 2022

The inevitable cycle of seasonal-driven activity fluctuations occurs each year, but it can still catch the restaurant industry off guard if they’re not prepared. As these chaotic holiday months approach, restaurants may find themselves needing to stock both their kitchen and their staff, but neither is as easy as it sounds.

Hiring 198

Hiring Recruiting Employee Relations Mobile Ordering 198

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

Management 196

Management Management Hiring Customer Experience 196

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

Management 193

Management Management Food Safety Communication 193

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. ones with hospitality, restaurant, cooking, etc. ones with hospitality, restaurant, cooking, etc.

Recruiting 209

Recruiting Hiring Marketing Email Marketing 209

Modern Restaurant Management

NOVEMBER 9, 2022

Hiring remains a significant challenge for the restaurant industry. According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Hiring is difficult enough.

Hiring 197

Hiring Recruiting Website Management Social Media 197

Modern Restaurant Management

NOVEMBER 9, 2021

Frequent turnover of staff has long been an issue in the fast-paced restaurant industry. To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. Embracing Digital Transformation.

Cash Management 209

Cash Management Employee Relations Recruiting Healthcare 209

Goliath Consulting

JUNE 7, 2022

The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Managers would look through piles of resumes and go through many interviews just to find their perfect candidate. Virtual hiring helped save restaurant owners. LinkedIn, Indeed, and more.

Hiring 78

Hiring Recruiting Social Media Training 78

Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion. Redefining the Role of the Manager.

Technology 204

Technology Front of House 2023 Cash Management 204

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 28, 2022

It certainly feels like better days are ahead for the restaurant industry. How is technology shaping the future of restaurants and giving brands a competitive edge? The Trend: Ghost kitchens and changing restaurant design cater to off prem. To meet this evolution, restaurant operators are investing in new and reimagined spaces.

2022 208

2022 FOH BOH Recruiting 208

Modern Restaurant Management

NOVEMBER 16, 2022

Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. How can restaurants compete with these high-paying jobs?

Retail 221

Retail Hiring Recruiting Insurance 221

Sante

OCTOBER 8, 2020

Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. 2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding.

Management 130

Management Management Recruiting Download 130

Modern Restaurant Management

OCTOBER 12, 2021

There’s a surge in demand for hourly workers, and restaurants nationwide are grappling with unprecedented staffing shortages. It’s even led some restaurants to temporarily shutter their doors. Many restaurants are responding by offering higher (and higher) wages, signing bonuses, paid vacation and more.

Recruiting 192

Recruiting Cash Management Employee Relations Download 192

Modern Restaurant Management

OCTOBER 28, 2020

As business owners begin the process of hiring (or, in some cases, re-hiring) employees for their restaurants, bars, hotels, resorts and food services companies, here are five things to focus on: All Hands on Deck. For example, if a restaurant had to temporarily shut down, they likely had to lay off or furlough their Hosts/Hostesses.

Recruiting 165

Recruiting Hiring Healthcare Hotels 165

Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. Mostly I want readers to believe that hourly workers really can do great things when they’re properly managed. Restaurants have always struggled with hourly workers. What do you hope readers take away from the book? Why write this book now?

Coaching 106

Coaching Franchise Franchising Leadership 106

Cheetah

NOVEMBER 18, 2021

Restaurants are soaring back to full-service while the demand for qualified staff continues to pose a problem. Payroll budgets, recruiting processes and retention schemes are not yet adapted to a post-Covid world. Now restaurant operators must treat the hiring process as a critical and strategic part of their operation.

Hiring 148

Hiring Recruiting Food Supply Operations 148

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Managers are already busy. Communicate Better.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Embrace the Suck

MAY 14, 2023

Restaurants are more than just places to satisfy our hunger. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. million jobs below pre-pandemic levels in May, or down about 12 percent, according to the National Restaurant Association ’s summary of data from the U.S.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 202

2022 2030 Food Supply Recruiting 202

Modern Restaurant Management

DECEMBER 29, 2022

The last few years have seen unprecedented disruption for restaurants. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.

2023 209

2023 Technology Back of House Customer Experience 209

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting better candidates to re-engage your workforce. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. Although the pandemic will continue to change how we navigate the restaurant industry moving forward, many operators are looking to find their new normal and begin proactively investing in their success again. Expanding the Tech Stack.

Back of House 204

Back of House 2022 BOH Front of House 204

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. What are examples of how a subscription model can work for restaurants?

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

MAY 31, 2022

More industries are becoming highly data-driven and the restaurant industry is no exception. For example, it's possible to track when restaurant employees clock in for their shift or which menu item performs the best. Are there other ways restaurants can use reports to succeed? Overview: Reporting in the Restaurant Industry.

Point of Sale 192

Point of Sale POS Download Loyalty Program 192

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Keeping a restaurant properly staffed has become a crucial business concern amid the pandemic.

POS 206

POS Food Supply Mobile Ordering Point of Sale 206