7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

AUGUST 29, 2019

Menu Analysis: Analyzing Your Current Menu’s Profitability Before you make any changes to your menu, take the time to determine what’s working and what isn’t. Follow these two steps: The first thing you’ll want to do is gather sales and profit data for every item on your menu—preferably over a set time period (last quarter, last month, etc.).

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. A POS system helps you manage orders and take payment with ease.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Social Hospitality

MARCH 27, 2020

Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. There’s still an audience out there that will eventually re-engage with your brand; the key is to connect with them. Some of the top hotel companies are offering elite status extensions and additional points to users.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Culinary Cues

DECEMBER 30, 2019

Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness. Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Perfect Daily Grind

FEBRUARY 15, 2023

However, the barista career journey in the specialty coffee industry is rightly a major discussion point. Read on to find out what they had to say. Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. You may also like our article on career progression for specialty coffee baristas.

Education 187

Education Point of Sale Training Website Management 187

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. Your restaurant’s main selling point is the food. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. Net result?

Marketing 225

Marketing SEO Front of House Website Management 225

7 Shifts

NOVEMBER 9, 2022

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Before you set out to do anything, plan accordingly. HubSpot, MailChimp, Hunter.io, Moosend, and Zoho Campaigns are some tools you can try out. According to a Salescycle report , 50.7%

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant Engine

JULY 13, 2022

You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency? 1: Inventory Management. tweet this). 2: Employee Scheduling.

POS 102

POS Website Management Point of Sale Loyalty Program 102

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

FEBRUARY 2, 2022

Take Advantage of Technology. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. And that's not all. Go Digital.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! Customised Reward type: Bingage provides a Multi-rule reward system, one can choose between a Cashback reward and a point-based reward system. Dedicated account support manager, and expert consultation. What should be the characteristics of a good loyalty program ?

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

ChowNow

FEBRUARY 27, 2024

Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. That means if you’re not connecting with customers on mobile, you’re really missing out. Most of us browse websites, check apps, respond to texts, etc. Where to start?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. They are the epicenters of culture, conviviality, and creativity. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Deliverect

APRIL 9, 2021

The registration process is fairly straightforward and onboarding usually takes no longer than a few days: Head to Takeaway.com and click the “Sign up a restaurant” link in the footer. Fill out the form with your name, address, restaurant name, and contact info. Sales of merchandise and packaging. How does Takeaway.com work?

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 197

Website Management Loyalty Program Front of House Point of Sale 197

Get Beyond

NOVEMBER 6, 2023

Consult last year’s sales information, website data, and social media metrics to see if there’s anything you can immediately improve on. Consult last year’s sales information, website data, and social media metrics to see if there’s anything you can immediately improve on. Is it hitting a sales quota?

Small Business 52

Small Business Point of Sale Email Marketing Online Ordering 52

Modern Restaurant Management

DECEMBER 30, 2020

spent per order, on average, across restaurant websites. spent per order, on average, across restaurant websites. The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. Top Restaurant Trends.

2020 207

2020 Merchandise Retail Point of Sale 207

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. There are multiple POS systems out there, each with their own range of features and abilities that could or could not be a good fit for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Deliverect

FEBRUARY 22, 2021

In the same year, DoorDash also opened its first ghost kitchen , DoorDash Kitchen, which rents out space to restaurants in the area. Customers browse your restaurant’s menu and place their order via the DoorDash app or website, after which the platform assigns the order to ‘Dashers’ - DoorDash delivery couriers - for delivery.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

JUNE 12, 2022

Read on to find out. How understaffing hurts your business How to prevent understaffing Managing your team with Sling. It’s at this point — when you least expect it — that being short-staffed can damage the way you do business. For example, an understaffed sales team will have more customers to handle.

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

Indoor Media

JULY 29, 2020

Through our own research, we learned how to post a deal on Groupon and three things every auto repair shop should watch out for. Groupon is a website that allows businesses to promote coupons through their website and email list. Groupon’s coupon advertising platform is easy to set up and manage. What is Groupon?

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

AUGUST 31, 2023

An increase in sales. Identify Your USP and Use it to Conceptualize PR Events Identify what makes your brand stand out from the rest. Here are some ways: Ask your marketing and sales team. Your restaurant marketing and sales teams will always know what selling points your customers respond to best.

Social Media 151

Social Media Email Marketing Influencer Events 151

Modern Restaurant Management

JUNE 15, 2021

Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

EATER

FEBRUARY 10, 2022

In a FAQ on the company website , DoorDash is very clear that its new financing product is a cash advance, not a traditional loan. As Bloomberg points out , DoorDash isn’t the first digital restaurant platform to implement this kind of program. the company behind point-of-service platform Square. Shutterstock.

Cash Management 108

Cash Management Point of Sale Online Ordering Advertising 108

BNG Point of Sale

NOVEMBER 12, 2021

Finding the perfect blend of attention to customer satisfaction and focus on your employees and profits takes time, experience and insight. Some key tools will help you achieve optimal efficiency and insights, such as a point-of-sale (POS) system. . What is a Point-of-Sale ( POS ) System?

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Restaurant Engine

JUNE 14, 2023

This includes things like how you price your menu, how you order paper goods, and even how you manage your labor costs. In order to figure out your margin, you first need to know your prime cost. You want to ensure your point of sale (POS) system is able to work through these numbers for you.

Website Management 52

Website Management Point of Sale Pricing Food Order 52

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Automate, Automate, Automate.

2020 186

2020 Website Management Online Ordering Point of Sale 186

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  Let’s take a look at how you can use retail recruitment to bolster your team and get your business moving up to the next level.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 149

Technology Operations Loyalty Program Point of Sale 149

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1

Management 146

Management Management Loyalty Program Online Ordering 146