Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Take an Environmental Stand. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year.

Mobile Ordering 198

Mobile Ordering Social Media Online Ordering Point of Sale 198

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 223

Technology Loyalty Program Fast Casual Email Marketing 223

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

7 Shifts

MARCH 10, 2022

To help you narrow down your search, here are 24 of out favorite restaurant management apps to start using in your restaurant today. Their impressive list of features also includes the ability to make real-time menu and inventory changes and to split bills - a task that often produces splitting headaches - with ease. TouchBistro.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

MARCH 17, 2022

One such solution has been shrinking restaurant menus. This past year, 60 percent of restaurants reported reducing their menu size , citing a 23 percent drop in the number of items. A smaller menu might limit ordering options but not the ability for restaurants to wow their guests.

Seasonal Menu 177

Seasonal Menu Mobile Ordering Menu Food Order 177

Modern Restaurant Management

AUGUST 22, 2023

As a software engineer, as much as I would love to geek out on this subject, I’ll keep it simple. Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. Based on all the buzz, it’s touted as AI-mazing for marketing.

Marketing 165

Marketing Social Media Point of Sale Customer Service 165

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 141

2021 Fast Casual Mobile Ordering Social Media 141

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. If a staff member is going through a messy break-up or is in the thick of exam season, encourage as harmonious a work-life balance as possible. Be Flexible. Acknowledge Your Employees.

Front of House 370

Front of House Back of House Communication Customer Service 370

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. .

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Operations will continue to be simplified despite digital experiences expansion.

2023 161

2023 Loyalty Program Fast Casual Customer Experience 161

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Undoubtedly, one of the most affected industries as a result of the COVID-19 pandemic was the restaurant industry.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Restaurant Engine

APRIL 24, 2024

According to the American Marketing Association , these are solid concepts that will help you “advertise, optimize your sales, reach your target audience, and test your marketing strategy.” When designing your menu, you want to carefully consider your product and whether or not there is a demand for it. 1: What is the “Marketing Mix?”

Marketing 52

Marketing Social Media Mobile Ordering SEO 52

7 Shifts

SEPTEMBER 6, 2022

Consider what foods you love, what the local community loves, and what cuisines and menu items are not currently available in your region. Consider what foods you love, what the local community loves, and what cuisines and menu items are not currently available in your region. The cost of rent is rising. billion by the end of 2022.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. With wages increasing to 34.6

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 152

2024 2023 Food Order 2013 152

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on.

Management 52

Management Management Point of Sale Kitchen Safety 52

Focus POS

DECEMBER 3, 2019

Another part of becoming a sustainable restaurant is to purchase in season produce. Your point of sale system should help you determine how much you need of each ingredient. You can also reduce portion sizes on your menu. Reduce portion sizes and consider using biodegradable take out containers.

Sustainability 128

Sustainability Transportation Mobile Ordering Waste 128

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 158

2020 Mobile Ordering Point of Sale Fast Casual 158

Modern Restaurant Management

NOVEMBER 2, 2020

When asked what they believe consumer demand is for dining out now compared to before the pandemic, only three percent unsurprisingly said demand is the same as it previously was. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. Increase Your Restaurant’s Mobility. Staff Mobility. Online Ordering. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

ChowNow

JANUARY 15, 2021

From our first online order to our one hundred millionth , here at ChowNow, we’ve always been proud of what we help our clients achieve. Others have increased ticket sizes by 30% or doubled order frequency. At the same time, our Menu Specialists are hard at work building out their online menus.

Delivery 148

Delivery Online Ordering Mobile Ordering Email Marketing 148

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 168

2020 Fast Casual Point of Sale Online Ordering 168

Mad Mobile

MAY 22, 2024

The ability to make sales and keep people moving to allow for more customers is essential to a profitable business. Customers expect quick service and immediate attention, and bartenders often have to manage multiple demands at once, including taking orders, making drinks, and cashing out customers.

POS 40

POS Bar Mobile Ordering Customer Service 40

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. Reservation apps allow customers to reserve, update, and cancel without taking any of your staff’s time. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 175

2021 Kitchen Safety Food Safety Mobile Ordering 175

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. The QSR industry adopted digital menus long back.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. Nearly 60% of people say that restaurant sustainability practices are somewhat influencing when choosing where to dine out. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Use organic ingredients.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. By leveraging advanced tech solutions, operators can take advantage of this crucial shift in demand and make the most out of this dining resurgence.

Dietary Restrictions 144

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 144

Modern Restaurant Management

APRIL 20, 2021

2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back.

2021 182

2021 Online Ordering Mobile Ordering Guest Recovery 182

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 184

Franchise Franchising Fast Casual Loyalty Program 184

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent).

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186