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Training at Scale: How to Grow Restaurant Teams Without Losing Brand Soul

Modern Restaurant Management

Whether scaling a single concept across new locations or managing multiple brands under one roof, the ability to deliver training that scales without becoming generic is mission critical. Here is how we think about building programs that scale with intention and stick with your teams.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

A second emerging use case is to follow-up after a meal with patrons to gather feedback in order to maintain customer loyalty and minimize the intention for dissatisfied diners to post low rated Google Reviews. Call forward actions are programmed according to what the caller may be asking for.

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7 Strategies To Increase Your Restaurant’s Average Order Volume (AOV)

ChowNow

Train Staff How to Upsell Without Being Pushy Upselling doesnt have to be this awkward thing if you just frame it differently in your mind. Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. Increase Your Restaurants Average Order Volume (AOV) 1.

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Beating the Summer Rush: Three Tips to Get Your Restaurant Ready for the Surge

Modern Restaurant Management

The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. While these menu items are not permanent, they play a direct role in boosting brand loyalty, driving guests back into your stores.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Build a Customer Loyalty Program Were starting here because a loyalty program is one of the most effective ways to build lasting connections with your customers, and its easier to set up than you might think. For example, the ChowNow Rewards Program makes it incredibly simple for restaurants to offer this experience.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

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How to Increase Restaurant Sales: 15 Strategies That Drive Revenue

ChowNow

Train your restaurant staff to mention LTOs to in-house guests, promote them across your social media channels, and feature them in your online ordering system so guests see the promo with enough time to plan and react. Loyalty programs not only give you a bigger bottom line; they also make people feel like they’re a part of something.