Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can sync with a loyalty program. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant Engine

FEBRUARY 9, 2022

An App Puts Your Loyalty Program at the Forefront. If you don’t have a restaurant app, your loyalty program isn’t right in front of your customers. With a mobile app, your customers can see where they stand with their loyalty rewards any time they want. In many apps, they can even include reservation preferences.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

7 Shifts

OCTOBER 31, 2022

Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Talk about what marketing channels you plan to use to get butts in seats. Marketing plan and channels.

Point of Sale 397

Point of Sale Back of House Document Download 397

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Some popular programs include QuickBooks, Sage 50cloud, and Xero. Restaurant Reservation Software. Menu Management Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Open for Business

OCTOBER 20, 2023

Don’t forget to detail marketing strategies, which could range from social media advertising to partnerships with local businesses. Whether it’s a detailed orientation program or ongoing training sessions, make sure your staff knows what to do and how to do it in a way that aligns with your brand and core values.

License 78

License Email Marketing Seasonal Menu Front of House 78

Restaurant365

JUNE 9, 2021

A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. Or the new diner may check out your social media or an affiliate network. This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted.

FOH 78

FOH BOH Front of House Back of House 78

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. Through Your Reservations Platform. Reservations software has become even more important since the COVID-19 pandemic as restaurateurs are keeping their eye on capacity limits regularly. Through Your Loyalty Program. Are you a member of our loyalty program?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

The Restaurant Times

FEBRUARY 24, 2022

Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Space – seating arrangements may seem beautiful from a distance, but you also need to put yourself in the shoes of the customer to understand their experience while sitting at different tables.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Touch Bistro

MAY 26, 2021

A restaurant reservations system that helps you fill tables in advance. A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Get a Demo 6. Learn more 7. Apple | Android 8.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Get a Demo 6. Learn more 7. Apple | Android 8.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Ideal for venues with simpler or more limited offerings.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! and adding a reservation or online ordering widget. free WiFi, online ordering, or outdoor seating). Use Restaurant Reservation Apps. Reservation apps let diners search for restaurants in their area and make bookings all in one place.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The restaurants of the future will disrupt the industry with: specialization, availability, exclusivity and speed and, media engagement.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Lavu

MARCH 11, 2020

Provide features like POS, inventory management, order management, accounting, employee management, payroll, and reservations . Restaurant owners can manage their businesses more efficiently, while hosts can use such software to accept reservations, assign tables, queue orders, and create a waitlist. Restaurant Reservations.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. 73 percent said social distanced tables. A final piece of advice for restaurants is to invest in a user-friendly reservation system. The importance of making guests feel comfortable. Most Important safety initiatives.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. owner of the Chili's® Grill & Bar brand. "Yelp

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

SEPTEMBER 14, 2021

For more than 30 years, the annual James Beard Awards have provided national acclaim and recognition of restaurants, food and beverage professionals, authors, journalists, broadcast media, and others in the food ecosystem. “We know that seismic changes continue to take place within the food and media industries.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

BNG Point of Sale

SEPTEMBER 7, 2021

While some customers prefer to complain on social media platforms, as it is a digital world, it is crucial that the company’s management team promptly respond to customer comments with kindness and respect when customers post complaints online. . Online Restaurant Reservations . Ensure Accurate Wait Timings .

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Every restaurant brand is going to be compelled to invest in building more first-party data and media channels they own and control. Food safety and transparency: Health is top of mind.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. It’s actually not an unfamiliar move – many restaurants paid to get on OpenTable , Yelp, and other reservation platforms years ago in order to fill seats in their dining rooms.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

SEPTEMBER 24, 2021

23, White Castle added 68 team members to its 25-Year Club, an honor reserved for those who have worked for White Castle for 25 years. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” ” In 1946, Billy Ingram became the first member of the 25-Year Club.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

The Good Food Media Network released the results of its newly created Good Food Confidence Index, benchmarking attitudes and outlooks for the restaurant industry. Full-service restaurants also provide better mobile app quality (85 to 83). In terms of reliability, however, fast-food apps mirror full-service apps (both at 82).

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. At Yelp, we're seeing restaurants move away from a strictly reservations planning model. ChowNow CEO Chris Webb.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Created a more limited menu (38 percent).

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

AUGUST 19, 2020

Restaurants may compete by creating more and more elaborate experiential dining, whether it's adventuresome, like dining in the dark, or communal, where our social media habits organize dining events with like-minded individuals. This helps build a level of loyalty and trust that will be key to emerging stronger from the pandemic.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227