Remove Loyalty Program Remove Point of Sale Remove Tip Distribution
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Wealth Distribution: 80% of wealth is often held by 20% of the population. Sales: 80% of sales typically come from 20% of clients.

2025 195
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The Best Restaurant Technology Of 2025

ChowNow

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? If customer retention is a priority consider a digital loyalty program or automated marketing tools. Can it increase sales or customer retention? Are labor costs too high?

2025 195
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How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success

Lavu

As you meet with different food distribution companies, consider what products you want to carry and how you will track them. One technological element to focus on is your point-of-sale (POS) system. Food trends come and go, but the classic sandwich stands the test of time. Start by identifying who your ideal customer is.

2025 78
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28 Strategies to Cut Costs in the Restaurant Business

Lavu

This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Among delivery apps, DoorDash is the clear favorite.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 539