Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 204

2024 Online Ordering Website Management 2023 204

Modern Restaurant Management

AUGUST 11, 2021

This year, Tork wanted to provide restaurants with even more insights, tools and resources through its Take Back the Lunch Break effort to help during this critical period of recovery. Here are some of the most impactful pieces of advice: Reach Out to Your Diners. Offer a variety of ordering options for your diners. Offer Value.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Take it one step further by diving into their lifestyle habits and spending patterns. Visit them to learn more about what drives their business. Competition and neighboring businesses.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your marketing plan is the cornerstone of your restaurant's success and business plan. Your plan should be comprehensive, well thought out, achievable, and consistent.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 30, 2020

The late October survey found that a majority of consumers (74 percent) said they would continue to eat out “about the same as now” or “more frequently” over the next three months. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty.

Loyalty Program 217

Loyalty Program Email Marketing Online Ordering Employee Relations 217

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Small Business Administration (SBA) Jovita Carranza and U.S.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Look at shift occupancy reports to find the less busy times.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

DECEMBER 18, 2019

Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business. With dinner prep taking place in most restaurants from noon on, you’re open anyway—and the more diners you can attract to buy lunch, the more profitable you become. Sounds good, doesn’t it?

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Small Business Administration (SBA) Jovita Carranza and U.S.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

Loyalty Program 180

Loyalty Program Mobile Ordering Customer Service Small Business 180

SpotOn

MARCH 5, 2024

From its inception, Mi' N Tea has been an online business with online ordering and social media marketing woven into its DNA. Dieu and her younger brother run the business side of the restaurant—the tedious permits, staff training, and monthly bills. They leave the fun to their parents.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 28, 2024

However, data breaches can happen to restaurant chains and small eateries alike. Nearly half of cyber-attacks target small businesses and 60% of small companies go out of business after experiencing a significant attack. This year’s Data Privacy Week is Take Control of Your Data.

Loyalty Program 101

Loyalty Program Small Business Insurance Restaurant Law 101

Open for Business

MAY 19, 2023

Still, staying on top of what’s new can help your restaurant stand out from the pack. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

POS 59

POS 2023 Loyalty Program Point of Sale 59

24/7 Waiter

SEPTEMBER 7, 2023

With many foodies ordering meals online or taking them to-go instead of dining in, it is more important now than ever to cash in on this type of customer. A software program that makes online food ordering easy adds to your restaurant marketing strategy and helps boost your sales.

Dine-in 36

Dine-in Ordering Online Ordering Loyalty Program 36

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Diversifying revenue streams can help restaurants increase their typically small margins. Some foods do not travel well, while others take an excessive amount of time to make.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . Restaurant Inventory Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. A solid foundation can be built with the right POS for all your information requirements and application needs, today and tomorrow, so you can focus on growing your business. Customer Engagement & Business Operations.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Open for Business

MAY 9, 2023

Here are two other common systems: Phone ordering system The old-fashioned way required people to call the restaurant to place an order over the phone. Then a member of your team needed to drive their meal to them, taking time away from the restaurant and burning expensive gas on the way. How does third-party delivery work?

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. 72% of consumers said they will make more of an effort to support small businesses in 2021. Restaurant Industry Statistics: Online Ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Bingage

JULY 18, 2020

Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Be easy to find out by your local audience, register your business on Google my business, and increase your searchability on Google. More info is here.

Delivery 98

Delivery Social Media Marketing Online Ordering 98