Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). Foodee (7, 8).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

MAY 31, 2022

Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training. Thankfully, there are many online resources and forums that owners or managers can use to determine which reporting solutions are best suited for their restaurant.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Easy online ordering – Easy online ordering was nearly tied for second. March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Customer Experience 5.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out? Return more frequently.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. POS data can transform restaurant marketing by personalizing customer experiences and boosting loyalty. Key benefits: Track customer behavior (order frequency, visit times). Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. References. Measuring Factors for Growth in QSRs.

Mobile Ordering 291

Mobile Ordering Point of Sale Customer Service Loyalty Program 291

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Posting appropriate signage and floor decals to encourage social distancing.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Bingage

JUNE 27, 2023

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Bingage is one of the best Shopify loyalty apps for e-commerce stores.

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

7 Shifts

JULY 16, 2021

Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? How can you conduct this research? Business loan.

License 459

License Hiring Equipment Small Business 459

Social Hospitality: Restaurants

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Put an “Order now!” ” button that redirects people to your online ordering website, for example. Test Loyalty Programs. Build Your Online Presence.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. For some restaurants, they are allowing their customers to order and pay from their phones, directly through the restaurant website. Beyond QR codes.

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Cost of goods sold (CoGS) refers to the total cost of the inventory used to create food and beverage items during a specific period of time. Add Online Ordering to Your Restaurant.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Customer loyalty and rewards mean everything in this new information-driven age. 2020 has certainly been a year like no other for the industry.

2021 286

2021 Mobile Ordering Food Food Safety 286

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

SpotOn

OCTOBER 14, 2024

A restaurant POS takes orders and processes payments. Different fees can apply to online payment processing. This can impact your online ordering operation or invoicing for catering or private events. " This refers to the monthly software licenses POS providers charge. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

Lavu

JUNE 13, 2025

With the rise of digital payment platforms and mobile wallets, restaurants can offer rewards programs, targeted promotions, and personalized experiences that cater to individual customers’ preferences. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Goliath Consulting

FEBRUARY 25, 2020

Because their reliance on technology is stronger than those of the previous generations, we expect there’s going to be more customers digitally splitting checks, previewing the menu on Google, and posting online reviews in real-time (5). Integration with technology is going to be the key to attracting this generation. Offer connections.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses. This can also be referred to as operating costs. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs.

License 90

License Point of Sale Insurance POS 90

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). 31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback.

Franchising 275

Franchising Franchise Loyalty Program Book 275

7 Shifts

JULY 1, 2024

Alcohol and Tobacco Tax and Trade Bureau Usually referred to as the TTB, this agency regulates businesses selling alcohol. References: Who have they previously worked with? Minimum order amount: Some suppliers require a minimum order amount, and some give discounts for bulk orders. on their 20th visit to your bar.

Bar 221

Bar License Food Supply Restaurant Law 221

The Restaurant Times

SEPTEMBER 22, 2021

Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. A loyalty program can take a variety of shapes, but at its most basic level, it’s a restaurant marketing strategy that encourages consumers to come back. Offer Loyalty Points . Make It Exclusive .

Loyalty Program 52

Loyalty Program Social Media Email Marketing POS 52

Bingage

DECEMBER 24, 2019

Can a Food Referral program really boost Business Sales? Well, it can make or break both…although, there are several benefits of a referral program it totally depends on the type of referral program you are having. An ideal referral program attracts new customers as well as encourage repeat sales.

Loyalty Program 92

Loyalty Program Point of Sale Reference Online Ordering 92

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. How do you create a good restaurant marketing strategy?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

AUGUST 29, 2020

The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Post “reopening soon” social media messages and updated hours of operations to your online channels. Curate Loyalty Programs To Entice The Regular Customers .

Marketing 105

Marketing Social Media Email Marketing Food Safety 105

Bingage

FEBRUARY 9, 2023

Personalization refers to communicating with customers at every touchpoint. It allows the creation of personalized data and restaurant-tailored segments of the audience (customer personas) for more meaningful interactions with customers, and effective campaigns thus ensuring customer loyalty. It enables contactless food ordering.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40