Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. A recent survey found only 14 percent of employees around the world are confident in their CEO’s and management’s leadership regarding return-to-work policies.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. For years we have seen increased consistency and food safety by simply purchasing prepared produce. Ghost Kitchen Roll Out.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

JUNE 24, 2020

Tripadvisor® launched a new suite of “Travel Safe” tools to help consumers find, filter for, and validate health and safety information to feel more confident with their future travel choices across town and around the world. Travel Safe features are available in all 49 markets where Tripadvisor operates.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

The Rail

JANUARY 3, 2025

Training in this area might include: Food safety : Food safety is non-negotiable. Culinary techniques : Ensuring kitchen staff are familiar with recipes, cooking methods, and plating standards. Workplace safety : Teach staff how to report hazards, use equipment properly, and execute emergency procedures.

Training 130

Training Operations Seasonal Menu Kitchen Safety 130

Modern Restaurant Management

MARCH 16, 2020

The efforts by Uber Eats to help mitigate the impact on businesses during this time of uncertainty is an example of leadership and empathy,” said National Council of Chain Restaurants Executive Director David French. Washing hands frequently and keeping foods at the right temperatures are two critical steps for food safety.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MARCH 13, 2020

. "First and foremost, restaurants need to address the obvious points about density and restrictions being put in place by local public officials, about cleanliness and safety and engagement. In today's world, safety is the third leg of the stool. Utmost care and attention is required today." Pellegrini, Jr.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Culinary Cues

JANUARY 29, 2024

If you’re a chef from my generation then you likely have concerns over the changing landscape in the kitchen. There were (hopefully not as many anymore) too many young chefs who perpetuated the way of the kitchen, the way that they were taught under the iron fist of the chef who was always right. Okay, there is a problem. “My

Kitchen Safety 448

Kitchen Safety Guest Recovery Uniforms Food Safety 448

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. So, regardless of your natural disposition or prior experience, work to build your leadership skills so you can set the tone in the work environment.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. And that’s something I needed at the time.”.

Kitchen Safety 363

Kitchen Safety Employee Relations Food Safety 2022 363

Modern Restaurant Management

MAY 28, 2021

Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. Nathan’s Famous added Arthur Treacher’s to the brand’s portfolio, now available as a ghost kitchen concept.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

7 Shifts

JULY 24, 2020

Topics: Leadership; time management; reducing overheads and staff turnaround. ?? You’ll learn her secrets on leadership and boosting team morale, which in turn will lead to smoother shifts and happier staff. Topics: Team building; leadership; hospitality. ?? Kitchen Confidential. ?? Published: 2017 ?? Goodreads: 4.23

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost. Nathan’s Famous, Inc.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

EATER

APRIL 8, 2021

At the weekly staff meeting, they came up with an ad hoc plan: One group of staff members developed their first COVID safety protocols, ordering hand sanitizer, scheduling hand-washing breaks, and putting lines of blue painter’s tape across the floor of the restaurant to show people how to stay six feet apart. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

7 Shifts

SEPTEMBER 20, 2021

Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. Restaurant technology has seen innovation in the form of smart devices for the commercial kitchen. And a live Kitchen Display System can cut down on the back-and-forth with tickets and keep your line efficient.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 15, 2020

” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. The 2” X 4” label backs up the promise to diners that is scripted on the label design: “Sealed For Your Safety.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Culinary Cues

JANUARY 15, 2022

When I see cooks and chefs who now invest more time in complaining about how hard kitchen work is, how demanding and unforgiving it can be, how the heat, the hours, and the pressure are so unreasonable while they discount the opportunity to reach for their potential, I know we (the industry) have failed. Bill Bradley. Reach for the stars.

Uniforms 450

Uniforms Front of House Food Safety Healthcare 450

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 14, 2020

“Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. Pivoting a commercial kitchen to feed thousands of elderly, immunocompromised, and other at-risk individuals, largely with donated food, is no small task. Food safety and prep in the era of COVID-19.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

2024 195

2024 Management Management Leadership 195

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

MAY 12, 2020

” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. ” SevenRooms Streamlines Payment Experience. .

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

MARCH 30, 2022

They say it’s very difficult, because you need permission, kitchen licenses, and all these permits,” he says in Spanish. But others worry the proposed regulations don’t prioritize food safety enough to protect consumers. Food Safety Requirements. It’s a battle that has been playing out for years in the many major U.S.

Food 246

Food Food Safety Kitchen Safety License 246

Modern Restaurant Management

JUNE 26, 2023

Prevent expensive kitchen equipment breakdowns and their ripple effects : For guests, summer conjures up images of their favorite restaurant promotions—from lobster rolls to new soft-serve flavors. When these customers are happy, restaurants’ leadership teams are happy, too.

Equipment 275

Equipment Kitchen Safety Customer Service Food Safety 275

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. So, regardless of your natural disposition or prior experience, work to build your leadership skills so you can set the tone in the work environment.

Management 195

Management Management Kitchen Safety Front of House 195

Qu

MAY 7, 2025

At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations. Remote Equipment Control: Allows for instant adjustments to kitchen equipment settings from any location, supporting multi-unit agility.

Operations 52

Operations Kitchen Safety Back of House Equipment 52

The Rail

OCTOBER 3, 2024

While the adage applies to a wide range of restaurant operations, one of the most vital is food safety. Because foodborne illness is so prevalent, and the consequences so severe, every member of your staff should be trained on the basics of food safety. If you’ve seen any of these in your kitchen, it’s time to course correct.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Open for Business

OCTOBER 15, 2024

Using the right leadership skills Great restaurant managers inspire their teams and set the tone for the entire operation. Focus your restaurant manager training on these key leadership abilities: Communication Practice delivering feedback and handling tough conversations. Show how to engage followers and handle online feedback.

Training 60

Training Management Management Loyalty Program 60

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253