Remove Inventory Remove Loyalty Program Remove Take-out
article thumbnail

Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.

article thumbnail

‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

Among the findings: Eight in 10 (82 percent) plan to increase investments in AI technologies over the next fiscal year, with enhanced customer experience (60 percent), improved restaurant operations (36 percent), and loyalty programs (31 percent) cited as the top desired outcomes. Customer experience is the most common use case.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Value Is the New Battleground for Loyalty

Modern Restaurant Management

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer.

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 419
article thumbnail

Embracing the Future: Key Trends Shaping the Restaurant, Bar, and Hospitality Industry in 2025

Modern Restaurant Management

As we navigate these changes, one theme stands out: innovation. For instance, I believe loyalty programs will evolve even further from providing customized recommendations, exclusive offers, and curated experiences based on past purchases and preferences.

2025 346
article thumbnail

Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. Getting the transactional hurdles out of the way allows diners to relax and relish what matters most — the food and the company they've chosen to share their meal with.

article thumbnail

From Fumbling to Flourishing: Fixing Common Restaurant Marketing Errors

Modern Restaurant Management

While it's crucial to stay informed, stepping back and allowing experts to take charge can be key to overcoming these challenges. First, AI can help personalize the customer experience by analyzing data to send tailored marketing messages, recommend menu items, and create dynamic loyalty programs that keep customers coming back.

Marketing 380