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Whether it’s a loyalty program, a seasonal menu, or a community initiative, every change tends to pass through multiple departments and approvals. This keeps your menu dynamic and lets you test ideas without commitment. That starts with who you hire. Learn Faster. Large organizations often move slowly by necessity.
Hiring the right wait staff is one of the most critical decisions for any restaurant owner. How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks?
Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.
Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? How do you ensure compliance with food safety and hygiene regulations? What interview questions do you ask when hiring new restaurant employees?
On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Kitchen and Food Efficiency A well-run kitchen keeps food quality high and service times fast.
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The workforce also experienced a major reset.
Yes, it’s essential for the safety of customers and staff alike: it ensures that bacteria and mold don’t linger in hidden crevices and that patches of grease don’t ignite. Trending Food Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus Financing How is Roark Capitals track record?
From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. Knowing the reason helps guide every decision, from choosing the right space to redesigning the menu or layout. Remember, location influences customer flow, staff retention, and menu pricing.
As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. from 2023 to 2030. Real-time order tracking.
From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Contactless menus speed up service. Look at menu performance too.
How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session?
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.
Masked chefs make pizza in a restaurant kitchen in 2022. Two weeks later, Stieber was spending the $2,000 Little Bear had earned in profit on takeout boxes and disposable cutlery, trying to figure out if menu items like beet egg drop soup or catfish okonomiyaki would travel well. That was February 26, 2020. But it didnt!
Instagram resembles your showcase kitchen window, where visual presentation takes center stage. Instagram Stories and Reels offer opportunities to show different preparation stages, create anticipation for new menu items, and provide glimpses into your culinary process.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. How do you handle conflicts between kitchen staff?
The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. That all begins at the hiring level. Writing a good job description.
Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.
Ofer Zinger, co-founder of Kitchen Robotics, thinks so. It also self-cleans, helping ensure food safety. Additionally, many robots lack the versatility required to handle a wide range of cuisines and cooking processes, posing a challenge for operators needing adaptable solutions for diverse menu offerings.
SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. The 2” X 4” label backs up the promise to diners that is scripted on the label design: “Sealed For Your Safety.” ” DIY Meal Kits Made Easy.
However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Offer Disposable Menus.
Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?
This means that restaurant owners and managers are scrambling to find and hire new staff, but savvy operators are turning to technology to not only augment existing staff, but alleviate employee stress as well. A minivan, for example, might be offered promotions from the kid’s menu. Digital Menu Boards.
The labor-intensive environments that have been typical in kitchens are nearly impossible to maintain. Chefs who are able to develop systems of production that work with fewer people will find a gold star on their resume. [] STREAMLINED MENU PLANNING. Doing more with less will be the name of the game.
Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. pickup, delivery, drive-thru, ghost kitchens).
Maybe you picked up quickly on the restaurant menu and what was demanded of your station on the line, or as a second semester student you are feeling underchallenged and certain that you can handle anything. It shows you how the kitchen works and helps to qualify who the players are and what their roles might be. You want more!
Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. metro area.
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.
Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.
US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision.
“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy. Contest Details.
As you move through IDEATION that will help to define what your restaurant concept, menu, systems, and staffing will look like as we eventually move out of this crisis, it is just as important to discuss and plan for the things that can go wrong. Let your customers know that safety and sanitation is your most important job.
For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Operations Management.
That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09
As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Write your training guide as you’d coach them in person.)
You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. One other way you may need to manage inventory is with menu planning.
Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. Scanning the code directs them to your restaurant's menu, where they can browse food and drink options. Including too many images can create a cluttered and confusing menu for diners.
Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cooking specific menu items. Cross-contamination.
Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Social distancing and protective equipment ??
White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.
Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!
These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. A drop in employee retention & difficulty in hiring. Clinton Anderson, CEO, Fourth Enterprises.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
For example, “Our objective is to deliver a consistent dining experience that delights our customers, achieves operational efficiency, and maintains a high standard of food safety and cleanliness.” Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees.
Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.
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