Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

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Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. The traditional front of the house to the back of the house divide has closed. Do you need a host to seat guests or someone to hello pack up delivery orders? Writing a good job description.

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Hiring Front of House Back of House Food Safety 370

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . However, we are living in exciting times with new opportunities emerging out of utter chaos.

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2022 Front of House Cash Management Online Ordering 98

Deliverect

AUGUST 31, 2020

When ordering from these big delivery platforms, customers already have to make a big decision when it comes to choosing a restaurant to order from. When ordering from these big delivery platforms, customers already have to make a big decision when it comes to choosing a restaurant to order from.

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Delivery Front of House Point of Sale Back of House 146

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule refers to a method that differs from the traditional eight hours a day, five days a week work schedule. So, what exactly is the 9/80 schedule, what are its benefits, and how can it work in your restaurant? Table of Contents. What is a 9/80 Work Schedule? Disadvantages. How does a 9/80 schedule affect payroll?

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Every time an order is placed by a server or a guest, at the restaurant point of sale, the POS is recording every aspect of the transaction and coordinating it with your inventory. Quick service restaurants.

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POS Mobile Ordering Point of Sale Food Truck 78

Open for Business

DECEMBER 18, 2023

Often, Angel Shots are ordered as specific coded drink names that designate different types of help needed from employees. The coded drink orders allow guests to discreetly indicate their need to get away from precarious settings in the company of someone possibly possessing violent tendencies or willful intentions to harm.

Transportation 78

Transportation Front of House Education Kitchen Safety 78

Embrace the Suck

AUGUST 11, 2019

In business strategy, there is a common theory referred to as Red Ocean and Blue Ocean strategy. And that’s the same as being referred to as a commodity. You’re now out in front of the market, and you don’t fear competition because you don’t have much. You’re in a category called average.

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Social Media Front of House Take-out Restaurant Law 224

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Here are some upcoming tech trends below: Social Distancing Tech. Tech for Touchless, Contact-Free Dining. Employee Health.

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Kitchen Safety Food Safety Front of House Back of House 139

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Before you use remarketing ads, you must first have your web provider place a small, unobtrusive piece of code on your website (referred to as a pixel). Provide curbside pickup.

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Delivery FOH Front of House Mobile Ordering 107

Xtra Chef

NOVEMBER 18, 2020

Common examples include improper refrigeration, over-ordering, and poor restaurant inventory management methods. Maybe a diner received the incorrect order, they failed to mention they’re allergic to something, or the food wasn’t prepared to their liking. Order to Par to Reduce Spoilage. Miscalculated Portions.

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Waste Food Front of House Compost 110

Restaurant365

OCTOBER 8, 2021

The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. This kind of restaurant serves customers solely through online orders and delivery. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4).

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Leadership Employee Relations Front of House Communication 139

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Restaurant365

JUNE 22, 2021

Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. As a restaurant owner or operator, keeping your food costs low is a continual challenge.

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Compost Food Waste Front of House 88

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area. Is it fair towards customers? Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area. Is it fair towards customers? Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. Usually of the generic supermarket-brand variety, it was a fixture in our kitchen, front and center in the fridge.

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Back of House Front of House Advertising Take-out 95

Transact

DECEMBER 30, 2019

I’m referring to topics like: Food safety best practices. The first topic is especially relevant to every member of your team (even those working in the front of the house) because food safety is everyone’s problem. . Digitize Your Ordering System. Start with Hygiene. Approach your kitchen strategically. Customer service.

2020 83

2020 Kitchen Safety Food Safety Front of House 83

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

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Operations Management Management Inventory 78

360Training

JUNE 11, 2020

They’re referred to as Potentially Hazardous Foods (or PHFs). According to the CDC, one in six Americans gets foodborne illness every year, killing over 3,000 people annually. Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. during processing and manufacturing. By Contaminant.

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Allergens Front of House Kitchen Safety Equipment 78

Goliath Consulting

FEBRUARY 9, 2020

There are a number of systems you can choose but you need to make sure that your POS system offer apps that will let your customers place orders on their tablets or smartphones 6. It should also be able to handle things like delivery, online ordering, customer information and operation control 7. Space and Staff.

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Front of House Online Ordering Delivery POS 74

The Restaurant Times

JUNE 26, 2021

This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Hiring an apt number of people for the back-of-the-house and front-of-the-house operations is critical to optimize the restaurant’s labour cost. . Source: Forbes.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

EATER

AUGUST 4, 2022

During the Ichilanga Mulilo, the bride and her family welcome the groom with a feast The first time my now-husband told me he loved Ethiopian food as much as I did, I thought he was trying way too hard to impress me. But Joe and I spent that night eating injera the proper way, scooping the vegetables onto it and licking the sauce off our fingers.

Food 98

Food Front of House Events Restaurant Law 98

Restaurant Clicks

OCTOBER 15, 2021

I can order dishes like blueberry topped pancakes alongside lobster mac & cheese rather than choose between them. During my visit, I ordered the Nutella stuffed french toast that came with berries plus I also had their americano, which was a great pick me up. Order Online. For me, it’s the culture. Baking Co. &

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Online Ordering Reservations Front of House Back of House 138

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. When people see dirt or grease at a restaurant, 82% say they lose their appetite. Otherwise, restaurants may receive health code violations.

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Kitchen Safety Food Safety Food Food Supply 52

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. It houses incredible art studios and galleries in converted warehouses along the river, as well as a variety of unique restaurants, spots to enjoy live music, and parks. Let’s explore the best bars in Greenpoint, Brooklyn. Best Bars in Greenpoint.

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Bar Brewery Back of House Front of House 110

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Here is the list: 1. Recruiting And Onboarding.

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Management Management FOH BOH 52

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. Surrounded by nature and various wildlife, the city is a place many choose to go back to time and time again. The specialties served at Carlos Bistro are seafood-inspired dishes.

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Back of House Reservations Front of House Website Management 112

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Culinary Terms.

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BOH Front of House Back of House Point of Sale 52

KaTom

MAY 4, 2020

You can use the information below as an easy reference of some ideas you can incorporate into your own plan to reopen a restaurant after a coronavirus shutdown. Front of House. Back of House. . * How to Reopen a Restaurant After a Coronavirus Shutdown. That document includes an entire section of restaurant guidelines.

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Front of House Back of House Kitchen Safety Food Safety 64

Sling

MAY 9, 2021

Willing to refer your product or service to their friends and family. Tiered loyalty programs are the perfect way to attract new members and encourage existing members to return while, at the same time, increasing order value and frequency. 5-9 Orders: Earn points worth 15% off your order. What Is Customer Loyalty?

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Loyalty Program FOH Customer Service Website Management 78