Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

OCTOBER 7, 2021

Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

FEBRUARY 8, 2023

can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. Meanwhile, mobile delivery and online takeouts, or even opening an online store can be new revenue streams. Automated solutions like call-in waiting, online bookings, etc.,

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. And for established eateries, ghost kitchens enable them to take full advantage of the boom in delivery orders without creating permanent changes to their business including rent,staff, equipment and so on.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Culinary Cues

MAY 15, 2021

Four-page menus do not reflect business common sense – inventories become unmanageable, waste is much more difficult to manage, the level of expertise required of employees grows exponentially, consistency and quality are challenging, and profit is hard to predict and realize. What if……happens? How will we react?”

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. We’ve got a few tips from the workforce management front office here at Fourth. Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Finding skilled talent isn’t easy.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Hot Schedules

SEPTEMBER 3, 2021

Between payroll, ordering, reporting, and a mess of other paperwork, it’s easy for back-office operations to bog down crucial front-office efficiency. Moreover, your managers get better at their jobs when they can move around in the front of the house and can react to challenges as they arise. How to Stay Afloat.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. Today, a well-built mobile app can strategically offer incentives tailored to consumer preferences and keep customers coming back at key operating hours.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Restaurant365

DECEMBER 12, 2019

From the front counter to the kitchen, technology is everywhere in restaurants. From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. Technology impacts nearly every aspect of our lives.

2019 88

2019 Technology Front of House Mobile Ordering 88

Apicbase

NOVEMBER 16, 2023

Adopting online ordering systems and a new mobile app. He emphasises the role of online ordering systems in this. “We’re on the verge of launching a new mobile app focusing on order-to-table service. At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Adopting online ordering systems and a new mobile app. He emphasises the role of online ordering systems in this. “We’re on the verge of launching a new mobile app focusing on order-to-table service. At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Restaurant Point of Sale Software. What is restaurant point of sale (POS) software?

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

KaTom

JUNE 25, 2020

Restaurants these days rely more heavily on single-use utensils, and not just for to-go orders. Whether you run a restaurant with patio dining, a full-service concept focusing on carryout and delivery, or a sustainability-minded mobile eatery, switching to these products can lessen the plastic waste generated by single-use utensils.

White Paper 102

White Paper Front of House Compost Mobile Ordering 102

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Digital inventory tracking can help with reordering automatically and reduce waste in the workplace. Your business really needs to be up to date on the latest in online ordering and delivery.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. It’s an open secret but cloud kitchens are as much about tech as they are about food.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. The F&B industry grew in 2022… and it will keep growing in 2023.

2023 52

2023 Operations Management Management 52

Apicbase

AUGUST 19, 2022

Guests are so used to the convenience of digital tools and mobile technology in their daily lives that they expect the same smooth digital experience as soon as they step foot in a hotel lobby. Every article about technology for the hospitality industry seems to start with a similar statement. We disagree. And that is a good thing.

Hotels 52

Hotels Technology Hospitality Back of House 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59