Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

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Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

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POS Cash Management Point of Sale Mobile Ordering 122

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

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Loyalty Program Mobile Ordering Airlines Merchandise 148

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. That’s where NFC technology comes in. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. . What Is NFC?

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Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. That’s where NFC technology comes in. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. What Is NFC? Which is faster?

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Technology Point of Sale Mobile Ordering Cash Management 52

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Restaurant Engine

JUNE 15, 2020

And that enabled that company to just, you know, grew that into franchising, which enables companies to grow very quick. ” Fifth, Maze says that Domino’s technology, especially web and mobile ordering, helped to maximize customer checkouts. So they were very early adopters of ordering on the web.

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Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Interestingly, that number dropped to 88 percent in the US and 65 percent in the UK during stay-at-home orders.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Open for Business

JULY 7, 2023

Offering rewards when guests spend more, make repeat visits, or post about you on social media gives them a reason to choose your restaurant over another and can give a big boost to sales when done right, according to Harvard Business Review. Keeping up to date with technology can be a great way to build loyalty with guests.

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Loyalty Program Point of Sale Social Media Mobile Ordering 78

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

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The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . The drive-through voice ordering system is a well-known example of automated order-taking. .

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Aaron Allen & Associates

AUGUST 24, 2022

Using Technology to Generate Buzz U.S. Pizza Promotion Taking a Political Stance Texas pizza chain, Pizza Patron, took a unique approach to pizza marketing when they offered customers a free pizza if they placed their orders entirely in Spanish. Mellow Mushroom claimed, “Follow us and we will follow you… everywhere you go.”

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Marketing Loyalty Program Point of Sale Mobile Ordering 52

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.

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2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. “Taco John’s is the perfect fit for our company.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MARCH 16, 2020

"We want to remain optimistic, so this initiative shows solidarity within our restaurant community and hopefully reassures our guests that if they aren't able to visit us at this point in time, we'll be here for them when things settle down." Click here to learn the 10 steps to take now.

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Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Wing Zone Refresh.

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Modern Restaurant Management

MARCH 25, 2020

Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. More than 1,500 have signed up.

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Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

The Restaurant Times

JUNE 11, 2021

Technology has extended its footprint into almost every business sector in the UK. From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. Managing a restaurant is a daunting task. It enables you to manage each task efficiently. .

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POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

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Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

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Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

OCTOBER 29, 2019

Green Rabbit secured a $31 million minority investment from Guidepost Growth Equity, a leading growth equity firm focused on high-growth technology companies. Pulp Fiction Halloween Homage. " Fat Sal’s will also be taking over the space next door to them and transforming it into the Pawn Shop from Pulp Fiction. 30 and Thursday, Oct.

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Food Supply Franchise Franchising Customer Experience 86

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities.

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Franchise Franchising Fast Casual Sports 180

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. 7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Try 7shifts for free.

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Operations Management Management Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. .”

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Franchise Franchising Fast Casual Customer Experience 153

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. 7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Try 7shifts for free.

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Operations Management Management Mobile Ordering 352

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. New CEO at Boston Market.

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Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? since I was in technology for all those years, one thing that 7shifts does that's fascinating to me, is there's almost something brand new to use every couple of weeks.” From the projected sales in 7shifts, the team adjusts for any anomalies. They're almost spot-on…” says Crumpton.

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Front of House Point of Sale Back of House Franchise 370

Aaron Allen & Associates

AUGUST 24, 2022

Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. alone will shift from dine-in to delivery in the years ahead).

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Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. BWW Franchisee Acquisition Completed. DRH’s common stockholders received $1.05 per share in cash.

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Franchise Franchising Customer Experience Customer Service 145

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 54% of restaurants plan to spend more on technology in 2024. Let’s dig in. billion by 2030.

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2024 Operations 2023 Loyalty Program 52