Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. Yelp Sees COVID Effect.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. .” “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.”

Franchise 179

Franchise Franchising Customer Experience Fast Casual 179

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 148

Franchise Franchising Food Safety Kitchen Safety 148

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. locations, whether joining us on vacation or business travel. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Heads North.

Franchise 132

Franchise Franchising Fast Casual Customer Experience 132

Modern Restaurant Management

AUGUST 11, 2021

As such, Tork conducted research to understand the consumer mindset when it comes to lunchtime behavior during the workweek and through these insights, created key tips to help improve business operations. For example, in 2019, a Cincinnati-based restaurant, Buffalo Wings & Rings, a franchise with 60 locations across the U.S,

Loyalty Program 192

Loyalty Program Social Media Mobile Ordering Online Ordering 192

7 Shifts

FEBRUARY 8, 2024

When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Google Business Profile (formerly Google My Business) & Bing Places Hours change for holiday weekends.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "The

Franchise 98

Franchise Franchising Loyalty Program Book 98

7 Shifts

FEBRUARY 8, 2024

When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Google Business Profile (formerly Google My Business) & Bing Places Hours change for holiday weekends.

Operations 353

Operations Management Management Mobile Ordering 353

Modern Restaurant Management

DECEMBER 30, 2020

Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. Restaurants must ensure that they have claimed their business profiles on Google.

Loyalty Program 213

Loyalty Program Email Marketing Online Ordering Employee Relations 213

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI is a program developed by humans to respond to a set of instructions under specific environments. Improve Customer Experience : Repeat customers are the backbone of a restaurant business. Let’s Start With the Why.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The Lozano’s have a rich history with the state of Texas, and we are confident they will build a strong business. New App for Wahlburgers.

Franchise 71

Franchise Franchising Mobile Ordering Loyalty Program 71

Modern Restaurant Management

MAY 8, 2020

The foot traffic “show-up” business of QSR is being plunged into a digital catch-up. Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. It’s easy for consumers to believe these restaurants are fully protected by a corporation.

Marketing 160

Marketing Franchise Franchising Social Media 160

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

SpotOn

MARCH 5, 2024

From its inception, Mi' N Tea has been an online business with online ordering and social media marketing woven into its DNA. Dieu and her younger brother run the business side of the restaurant—the tedious permits, staff training, and monthly bills. They leave the fun to their parents.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Modern Restaurant Management

JUNE 9, 2020

. ” Our franchisees are concerned with their livelihood, and the well-being of their employees, we’ve tried to ensure we’re fully up to speed on all programs that might benefit our franchisees, and remain a resource to them.” and Canada. James Walker. added social distancing stickers, and sanitizer stations.

Kitchen Safety 159

Kitchen Safety Franchise Franchising Food Safety 159

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. ” Small Brand, Big Heart. Feed the Front Line. And it keeps my staff working.”

Healthcare 171

Healthcare Kitchen Safety Loyalty Program Small Business 171

Modern Restaurant Management

DECEMBER 4, 2020

The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Shopping malls.

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. We are going to fight like our lives and our businesses depend on it. This is our purpose during the pandemic.”

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. EXPLORE NEW CATERING VERTICALS. INVEST IN TECH.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Margin Edge

OCTOBER 3, 2023

If you’re in the restaurant business, you know there’s not a lot of downtime. Your restaurant business's profitability and long-term success depend on grasping financial and operational criteria and acting decisively. Maximize impact and future-proof your business with a partner who can scale with you. Learn more here.

Cash Management 89

Cash Management Loyalty Program Seating Inventory 89

Modern Restaurant Management

APRIL 7, 2020

From our observation, we've seen brands and their business stakeholders communicate in one of three ways: Business as usual. Once we make decisions how do we communicate out to our franchise owners? Once this all happened, we quickly innovated this into our programming. COVID-19 proactive communication.

Communication 134

Communication Social Media Email Marketing Franchise 134

Modern Restaurant Management

SEPTEMBER 14, 2021

As Director of Training and Development, Laura is responsible for the development needs and business plans for Wendy’s and MOD Pizza brands.She studied at Saginaw Valley State University and began her career with TSFR in 1984, moving into management in 1986 as an Assistant Manager for the Burger King brand.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

JANUARY 31, 2020

The report also found that businesses in states that voted Republican in the 2016 presidential election outpaced the economic growth of businesses in states that voted Democratic. reflecting data from millions of local businesses and tens of millions of users on Yelp’s platform. ? calculated? According to researchers?,

2020 176

2020 Loyalty Program Point of Sale 2019 176

Aaron Allen & Associates

AUGUST 24, 2022

Papa John’s entered the fray with an online expansion of their popular Papa Rewards program. Papa Murphy’s Pizza Marketing The mother of all pizza marketing loyalty programs sends special offers, coupons, and social media posts directly to customers’ phones. Are You Looking for a Pizza Franchise? and “Domino’s!”.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Sling

JULY 4, 2021

6) Go Old-School With A Fish Bowl Business Card Giveaway. In the age of data sharing, social media, and custom apps, the fish-bowl business card giveaway may seem like a waste of your time. People with business cards are always looking for ways to hand them out. Make this a priority and watch your business soar.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Chris Adams, VP of Strategy, Oracle Food & Beverage. generation.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. .

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. “We are a purpose-driven company with a mission grounded in the human experience as we seek to have a positive impact on both people and the planet, while profitably growing our business,” said Johnson. Step Up to The Table.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 102

Travel Food Hotels Loyalty Program 102