Restaurant Business

JUNE 6, 2025

She will now oversee human resources, culture, legal, risk safety and security, internal audit, and facilities. Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. and Hardee’s.

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Fast Casual Leadership Franchising Franchise 140

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. US Foods Ghost Kitchens. The deal will be funded through cash on hand and proceeds generated from the Company’s securitization facility.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

JUNE 24, 2020

Tripadvisor® launched a new suite of “Travel Safe” tools to help consumers find, filter for, and validate health and safety information to feel more confident with their future travel choices across town and around the world. Travel Safe features are available in all 49 markets where Tripadvisor operates.

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Diners can also expect to see more ghost kitchens.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Broader SMB concerns.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2020

Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. The 2” X 4” label backs up the promise to diners that is scripted on the label design: “Sealed For Your Safety.” ” DIY Meal Kits Made Easy.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 21, 2020

Jockey Hollow Bar + Kitchen's Chris Cannon. There is incredible pressure to keep prices low – American labor is expensive and this business is very labor-intensive – profit margins have been diminishing for years – we're a breakeven industry at his point – something has got to change.

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2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

SpotOn

FEBRUARY 26, 2025

So you have your bartenders work on their pours and you raise prices on three popular reds. Cleaning, packaging (to-go supplies), printing, menu, office, dining room, kitchen, office, event, rentals, uniforms, first aid, etc. Fixing kitchen equipment, HVAC systems, plumbing, refrigeration units, and general facility upkeep.

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License Point of Sale Insurance POS 90

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

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Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

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Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. Cleanliness – The robotic kitchen is NSF 169 certified, which is the equivalent to best in class sanitation, to ensure customers know that their blend is created in the cleanest, safest, and most sanitary environment possible. Door Dash Shared Kitchen. ?DoorDash?

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MARCH 16, 2020

65 percent wipe down bathroom and kitchen surfaces. Better value for customers who won’t pay fees or higher menu prices associated with delivery. Other findings of note in the Digital Trust & Safety Index include: New ways to pay, new ways to steal : The most common payment type associated with fraud? Not credit cards.

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Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

MARCH 25, 2020

This program started on Tuesday, March 17 out of the catering kitchen of Lee's restaurant, 610 Magnolia, and was able to serve over 400 individuals in the restaurant industry who had recently become unemployed. There's also an ever-expanding collection of safety templates promoting sanitary and health-conscious practices. "We

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Apicbase

MAY 18, 2022

You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Where will my franchises be located?

Franchising 52

Franchising Franchise Sustainability Document 52

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

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Franchising Franchise Cash Management Kitchen Safety 52

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. California Pizza Kitchen’s Dining Room Woes. The Rise & Fall of the Hut.

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2020 Kitchen Safety Franchising Franchise 61

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. That could mean dropping dishes, adding new items, or changing prices. Whatever it takes to make your menu more appealing and more profitable.

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Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

It covers everything from managing the team and overseeing how meals are prepared and served, to making sure the place meets health and safety rules, keeping an eye on the money and supplies, and thinking of ways to make the experience better for customers and help the business grow.

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Definition Operations Management Management 52

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

The Restaurant Times

SEPTEMBER 28, 2021

Dark kitchens are highly efficient production units that don’t have a storefront and are designed for delivery. Dark kitchens consist of premises where food is prepared for home delivery but do not have a dining area or waiters. So don’t anticipate the ghost kitchen model to go away anytime soon.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

The Restaurant Times

NOVEMBER 25, 2020

Owning a traditional restaurant requires operators to invest in expensive utilities and hire a wide range of staff, including chefs, cashiers, servers, kitchen managers, etc. Maintaining utilities such as furniture, electrical appliances, other kitchen equipment, restaurant decor, etc. Food Truck Involves Relatively Low Operation Cost.

Food Truck 52

Food Truck Food Kitchen Safety Food Safety 52

Black Box Intelligence

DECEMBER 10, 2021

They can operate more efficiently than a person, improve safety and reduce labor demand. Viewed through the COVID lens, there is added appeal for operators and consumers for increased use of kitchen robots. Restaurant automation is also powering ghost kitchens. Third-party delivery is booming for its convenience and safety.

Technology 52

Technology Online Ordering Employee Relations Point of Sale 52

KaTom

AUGUST 29, 2019

At the 1970 Osaka World Expo, Shiraishi debuted his concept and started franchising locally, but when his permit for the conveyor expired, copycat conveyors entered the market – thus beginning the spread of rotating sushi bars. Depending on the location, plate prices vary from $2.25 The Modern Rotating Sushi Bar Experience.

Customer Experience 67

Customer Experience Bar 2019 Restaurant Law 67

Kounta

NOVEMBER 6, 2019

Things like Food Safety and Workplace Health and Safety, GST, Pay As You Go (PAYG), BAS and Superannuation, Fair Work legislation and Privacy legislation, Anti-bullying laws and more are crucial to the operation of your business. Do you buy a Franchise or an Independent Business? “By The proposed lease is $120,000 per year.

Café 40

Café Franchising Franchise Food Safety 40

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. ’s stock price performance. Deciding to close your doors: Whatever you decide, make sure all employees understand the steps you are taking to ensure top safety and health standards.

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 28, 2020

When others have pulled back, we kept innovating by adding new menu items (a new Porterhouse steak, Wagyu New York Strip), half priced bottles of South American wine, To-Go experience packages and more. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

AUGUST 3, 2020

According to the Rewards Network survey results , 42 percent of respondents said they would invest in changing their restaurant layout or adding COVID-related safety features, with 28 percent stating they will be adding or expanding a patio. Menus and Pricing. Health and safety issues are the main drivers for reductions in dining-out.

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2020 Franchising Franchise Food Order 487

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jockey Hollow Bar + Kitchen's Chris Cannon.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority. Two in five (39.9

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2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

JUNE 18, 2020

Diners’ main concerns about visiting restaurants again include cleanliness and safety. Pricing, promos, and rewards, oh my! 74 percent of respondents said they will be just as price-sensitive as before. 74 percent of respondents said they will be just as price-sensitive as before. Cloud Kitchen Market.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Menu price changes. Nearly 42 percentsaid they did raise their prices to make up for lower capacity and demand. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553