Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. 67 percent of Gen Z have used social media to decide on a restaurant. 50 percent of Gen Z also said they plan to order takeout or delivery more often.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.

2025

Modern Restaurant Management

JULY 13, 2022

Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Promotion and Loyalty Programs. Play to Your Strengths.

Franchising

Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Unfortunately, many people do not equate a franchise with a locally owned business. Local Stakeholders Create Community. by the end of 2022.

Franchising

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale. Simplifying Loyalty Programs Efficiency in integrating loyalty programs can distinguish between successful and failed initiatives.

Loyalty Program

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

Franchising

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. KFC Foundation Launches MyChange. “We are very excited about our partnership with SaverLife.

Franchising

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchising

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchising

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

Franchising

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchising

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Social Media

Modern Restaurant Management

MAY 8, 2020

Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. Local franchise owners can appeal to the local consumer by putting a personal face behind a big name QSR brand. Timeout from Fighting : Let’s call it half-time for the great fast-food social media wars.

Marketing

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024

Modern Restaurant Management

AUGUST 25, 2022

Restaurants pivoted to contactless ordering with open arms for sanitary and social distancing purposes, and embraced digital platforms and apps that enabled streamlined delivery and curbside pickup. Today’s restaurants can’t afford to underestimate the power of these social platforms as marketing tools.

Technology

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). INVEST IN SOCIAL MEDIA.

Catering

Modern Restaurant Management

AUGUST 11, 2021

Restaurants can benefit from reaching out to diners on social media or via email to let them know their support is appreciated. For example, in 2019, a Cincinnati-based restaurant, Buffalo Wings & Rings, a franchise with 60 locations across the U.S, Support Women. Get Hungry for Feedback.

Loyalty Program

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Loyalty Program

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Other benefits to consider include transportation subsidies, expanded employee meal programs or discounts, increased sick leave or paid time off, childcare stipends, and, of course, cash bonuses. Promote Yourself.

Healthcare

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Reduce theft.

Mobile Ordering

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800.

Healthcare

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Speakap Speakap is a branded employee app that brings staff together in a social media-like tool that provides onboarding, task management, and workplace messaging features.

Management

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Social Media

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Speakap Speakap is a branded employee app that brings staff together in a social media-like tool that provides onboarding, task management, and workplace messaging features.

Management

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar

Modern Restaurant Management

SEPTEMBER 30, 2020

73 percent said social distanced tables. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests.

2020

Goliath Consulting

FEBRUARY 25, 2020

Having a solid digital presence and active social media accounts should be your priorities. It is not uncommon for Gen Z diners to decide to eat at a restaurant solely based on their social media accounts (6). That said, engagement is going to be important to Gen Z consumers who rely heavily on social media.

Social Media

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. Another option is to look into government programs that might offer financial assistance for small businesses. They should also be outgoing and able to socialize with customers. Step 2: Track job candidates.

Bar

Open for Business

JULY 7, 2023

The popularity of loyalty rewards programs is easy to explain: Great loyalty rewards programs drive revenue by helping restaurants turn new guests into regulars. With so many options out there, from “stealth” loyalty programs to app-based options with AI-powered personalization, it can be tough to know where to start.

Loyalty Program

Modern Restaurant Management

APRIL 7, 2020

Below are excerpts from my conversation with Landon Eckles , CEO & Co-Founder of Clean Juice , and Renee Israel , Chief Franchise Officer of Modern Restaurant Concepts , which features the Modern Market Eatery & Lemonade brands. Once we make decisions how do we communicate out to our franchise owners?

Communication

Restaurant365

FEBRUARY 25, 2020

Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%. Finally, with more customers relying on social media for discovery, maintaining a proactive social media presence can help you connect with new guests and engage with current regulars.

Loyalty Program

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery