ChowNow

FEBRUARY 21, 2025

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Inventory and supply chain apps. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Decide in advance who the spokesperson will be, which media contacts will get your press release, etc.

Communication 465

Communication Food Safety Social Media Loyalty Program 465

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 2, 2022

All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. Do you know your restaurant's food cost percentage and each dish's plate cost? Does your loyalty program need a refresh? Go Digital.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

Modern Restaurant Management

MARCH 11, 2025

What used to be a basic employee benefit plan for only full-time workers has since changed to personalized benefits such as daycare assistance and mental health programs for both full-and part-time employees. Restaurants that tell a compelling story, offer meaningful engagement, and create purpose-driven experiences earn lasting loyalty.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Recommended Reading: How to Boost Customer Retention with Your Restaurant’s Online Marketing Engaging Social Media Accounts ?? This doesn't have to eat up your time, either.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 473

2024 Customer Experience Compost Loyalty Program 473

The Rail

MARCH 31, 2025

With cloud-based software and platforms like Microsoft Teams, restaurants can standardize processes across multiple locations and speed up supply management. Standardized Training Programs: Newbies get uniform training with digital training tools across multiple locations. Loyalty programs connect customers and drive repeat business.

Technology 130

Technology Management Management Operations 130

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Let them know what’s happening with supply chain issues, sales and the overall health of the organization. Get Creative. Promote Yourself.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

The Rail

NOVEMBER 1, 2024

Programs like AutoCAD, SmartDraw, and RoomSketcher offer 3D modeling features. This technology ensures you don’t lose sight of important assets like food supplies, equipment, and furnishings during the move. Social media platforms and digital marketing tools can help you manage this communication more effectively.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Personalization Drives Brand Loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

SEPTEMBER 15, 2021

The biggest thing that all Canadians miss about table-service dining is socializing and connecting with friends and family (72 percent). 15 percent have ordered alcoholic beverages with food for delivery or takeout, on par with the 18 percent of Canadians that say they’re likely to do this. Delivering Excellence.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

OCTOBER 24, 2019

Uber is planning to start a program to deliver food via drones in San Diego, California. Uber and McDonalds have been collectively designing special food packaging that will keep the food warm or cold, depending on the food item being delivered. Therefore, tracking food in the supply chain becomes important.

Technology 374

Technology Loyalty Program Customer Experience Food Order 374

Harbor Touch

MARCH 18, 2025

Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Food Safety News says 60% of diners now prefer this option for speed and safety. Elevate Service with Personal Touches Service builds loyalty. Loyalty perks keep customers coming back.

Management 148

Management Management Seasonal Menu Cash Management 148

The Restaurant Group

DECEMBER 1, 2024

It sets the stage for customer excitement, loyalty, and lasting buzz. Benefits of Introducing New Dishes to Your Restaurant Rolling out new dishes isn’t just a culinary update; it’s an opportunity to: Attract New Customers – Novelty sparks curiosity, drawing in food lovers eager to explore fresh offerings.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. As for marketing, focus on cost-effective strategies such as social media and email marketing. Additionally, keeping food costs low while maintaining quality can be tough.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

SpotOn

NOVEMBER 21, 2024

The idea is for your restaurant to reflect the festive spirit while taking into account the realities of supply chain pressures and inflation. With this information, you'll know how many employees to schedule and how many food supplies to order. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

APRIL 7, 2020

To further understand how different brands are communicating in this time of crisis, let’s hear from some leading companies in the food service industry. Of course, our responsibility and obligation to our guests is to continue to live out our mission of providing them food that is truly healthy in an uplifting environment.

Communication 362

Communication Social Media Email Marketing Franchise 362

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800. Newark Working Kitchens.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. The program will kick off in the 50 largest U.S. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program?

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MAY 23, 2024

By analyzing the profitability and popularity of your menu items in depth, you can pinpoint exactly which food and beverages contribute to your restaurant's success and which ones you can eliminate. Customers spend an average of 109 seconds reading a menu, meaning you have less than 2 minutes to showcase your food and beverage offerings.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Plus, be sure to stock up on those supplies! Offer discounts and specials.

Specials 195

Specials 2023 Social Media Email Marketing 195

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78